While VCD, SVCD, DVD, MPEG1, MPEG2, DVD-R, and CD-R are widely accepted worldwide standards, we do not guarantee that our media will playback on your specific systems. You are responsible for resolving any compatibility issues between your DVD player and our CD or DVD-R media and audio / video formats. Please refer to your owner's manual, other third-party compatibility lists, or your equipment manufacturer.

First of all, please turn off your anti-virus software and other burning applications which might access the CD/DVD units at the same time. Try a different brand of recordable media. The compability of DVD discs is various and burning DVD-Video is very sensitive to the DVD disc. Here is the information on DVD media compability http://www.videohelp.com/dvdmedia . We recommend you use 4x or 8x DVD+R for burning. Another problem can be you are not using the right type of disc for your player.

To play DVDs in Windows Media Player (version 9, 10 or 11) you need a MPEG-2 decoder that is capable of decoding DVD video and is also compatible with WMP. The K-Lite Codec Pack contains a compatible decoder. Some examples of compatible decoders are: Cyberlink, DScaler5, InterVideo, MainConcept and nVidia PureVideo. There are two types of MPEG video, MPEG-1 and MPEG-2. The most common one of these two that is used in .mpg/.mpeg files is MPEG-1.

You need to have the K-Lite Mega Codec Pack or Real Alternative installed. The 'RealMedia DirectShow filter' and 'RealMedia codecs' that come with these two packages are required.

First of all: Make sure you're not playing your DVD's on a CD player (yes it's happened to several of my customers). You must have a DVD drive. Make sure that you have DVD software installed on your computer (with your DVD player). For example InterVideo WinDVD or MediaMatics. Try download.com and search for DVD player. Otherwise please contact me at orion@photoshopdesigner.com and I will work with you or forward the problem to my outsourcers.

For Video CD, your DVD player must be capable of playing VideoCD 2.0 discs. Check the specifications page in the instructions included with your DVD player to see if the VCD format is supported. Your DVD player must be compatible with the type of DVD or CD disc used to record your title. Many DVD players are not compatible with some brands of -R, -RW, +R or +RW discs. Your DVD player must support the speed at which you burned your media.

If the copied DVD is a DVD?RW, try copying the source DVD to a DVD?R disc which is compatible with more models of DVD drives and DVD players.

Not all component DVD player support SuperVCD playback. To find out if your DVD player supports SVCD go here:

When I try to run the Software Cinemaster software DVD player it starts Compression Agent instead, need fix.

Over 98% of DVD players on the market support our DVD format. If you purchased your player in the last 2 to 3 years, you will have no problem playing your DVD in your DVD player on on a computer that has a DVD drive. If your DVD and it does not work with your player, simply return the DVD to us, and we'll exchange it for a VHS copy.

Nearly all DVD players are DVD-R compatible. Particularly those sold in the last couple of years. You should check your individual model for compatibility before ordering. If you have an older DVD player that is not DVD-R compatible you might want to treat yourself a more modern machine that will accept all formats. They can be bought for under $50.00. Click here for DVD player compatibility information.

Most newer DVD players will play the discs we create without a problem. We maintain a list of compatible players. If you have any doubt about the ability of your player to play our discs, please contact us and we will check your player against our compatability list.

We test all new DVDs before sending them to our clients to ensure that they are not scratched or otherwise problematic. Unfortunately, we cannot issue refunds for DVDs that we have worked on for you and tested. (If there was a technical glitch in the transfer or slideshow that we didn't see that was our error, we will happily redo the disk for you.) We do not offer this because VCDs are a much lower quality format than DVDs.

This could happen for several reasons. The first thing to check is that Boom 2000 is working -- if you can control your MP3 player or the Boom display on the screen responds when you press a button on the remote, you're OK. Next, you need to make sure that your PC is updated to run the most recent versions of the Microsoft DirectShow playback drivers.

It's not likely. DVD circuitry is completely different, the pickup laser is a different wavelength, the tracking control is more precise, etc. No hardware upgrades have been announced, and in any case they would probably be more expensive than buying a DVD player to put next to the laserdisc player.

Yes, if you have a DVD player purchased in the last 12 months, possibly if you purchased your DVD player before that. Check with this compatibility guide to see if your older player is listed.

Now, go take a look of your DVD player. At the front side of your DVD player it often indicates what formats of discs it can play. If it can play CD-RW or CD-R formats disc, then it can play all Video CD. If you are still not sure whether the VCD will play in your DVD player or not, here is the sure way. We offer one free VCD for our shopper to try on their DVD player. Which VCD is totally up to your choice. Simply you can pick any one VCD from our collection for free.