The phone is connected to the blue and red voice ports via RJ11. If you have subscribed for 1 mio Voice service, it should be plugged onto the red port. If you have signed up for a secondary line, it should be plugged onto the blue port. Ensure the mio Box is powered on i.e. the indicator should be green.

If it is a cordless phone that does not have a dial tone, verify that both the handset and base station have power. If convenient, unplug the telephone without the dial tone and connect your other, working telephone to the same outlet. If it works, there may be a problem with the other telephone. If it doesn’t work, there may be a problem with that outlet.

There are two ways to call: via pulse or tone-dial. Servers only understand tone-dial. If you press a key on your phone pad you should hear a peep-tone.

If you are using a cordless telephone, it may not have a normal analogue dial tone, it is more of a buzz. Check to make sure the Ethernet link light on the back of the engin Voice Box next to the 'LAN' port is green and blinking. If you do not get a dial tone, try rebooting your home network. (Power down router/switch; Cable Modem; and engin Voice Box and power back on)

If so, this may be a programming issue, not a phone issue. You may want to try step two prior to calling our office to see if it relieves the problem. To begin the process, check to make sure that your phone is plugged into the correct jack on the wall, and that the base cord is plugged in to the correct jack on the back of the phone (which will be labeled "line" or "to EMSS" or "to main unit", but not "to tel" or "aux").

The most obvious cause is that you've neglected to plug your telephone line into your modem. Double check to make sure it's plugged in securely. A common problem is plugging your telephone line into the wrong jack on your modem. Many modems have two jacks, one for the telephone line and one for a telephone handset. On some of these modems (e.g., USRobotics), you won't be able to get a dial tone or be able to use the modem if you plug the telephone line into the telephone handset jack.

A. First make sure your NetCall Voice Gateway is registered and locked on (the "Light Bulb" icon must be on solid). You have to press the # button on your phones touch pad before you can make NetCall Digital Telephone calls. Also make sure to check your wiring is correct, check the quick installation guide for details. If still no dial tone reboot your modem, then reboot your NetCall Voice Gateway and router if you have one.

If you are a Smartlinx ATA user, ensure that the cables are properly connected and internet connection is properly established. Users should also ensure the IP Phone is registered and currently online. If you need any assistance, contact Matallo Support.

Your computer's modem is not receiving a dialtone from your phone line. Possible causes of this error include: Cable not plugged into the computer, or plugged into the modem "phone" connection instead of the "line" connection.

Flutter dial tone is a tone interrupted by brief periods of silence. If you have a voice mail, you are notified of new messages by the "flutter" dial tone when you pick up the phone.

Turn off all the network devices by unplugging the power cord and then turn them on beginning with the modem first, wait a minute, then router (if you have one), wait a minute, and then finally the ATA. If after rebooting you are still experiencing problems connecting to the VoIP network, please contact tech support at 704-817-5060.

Determine what the caller is hearing when they dial your number: do they hear a busy signal, get voicemail or hear continuous ringing? If the caller hears a busy signal or goes straight to voicemail follow steps 2 and 3. If the caller hears continuous ringing, please call DRN for service. Unplug all telephones from the phone jack. Also unplug any modems, answering machines, satellite dish receivers, fax machines that are plugged in to any jacks in the house or extensions in other buildings. .

Reboot your phone adapter by following the instructions for rebooting the device provided by Phone Freedom

Along with the horizontal cabling, we install the cables, called "feeders", from your buildings MPOE (minimum point of entry) into your PBX or server room. These cables are usually Category 3 rated and come in increments of 25 pairs, the most common being 100 pair.