The Computer Help Desk is located near the Career Services office in the Andersen Library building. Enter the building from the mall entrance, marked #13, closest to Hyer Hall and the Help Desk will be directly in front of you. If you enter the building from the mall entrance closest to the library, marked #12, turn left and the Help Desk is at the end of the hallway on the right, across from Career Services.

Yes, we provide support for you and your recipients 7 days a week from 8 AM until 12 Midnight, EST (with the exception of selected holidays). Support can be reached by email, or by calling our toll free number: 1-877-435-7003.

Call if you're having problems with the network or your computer. If we can't help you, we'll get you in contact with someone who will.

The IT Help Desk is the first point of contact for technology service requests from West campus faculty and staff. Help Desk technicians take requests for service by phone, via our online Help Desk service request system and over the counter. Most requests will be dispatched to appropriate IT staff, who will set up accounts and services, perform computer repairs on ASU computer systems, schedule consultations, answer questions, schedule training, etc.

The same professionals that maintain the application operate the help desk. Senior IT analysts back up these professionals at the next level. For specific issues, we have a strong relationship with Microsoft, Oracle, and other vendors.

There are times when you would not be able to reach your favorite contact, or when they're not the most appropriate resource for your request. It's best to contact the IT Help Desk . They can document and direct your request to the most appropriate IT staff member available, so service can be provided in a timely manner.

The reply time for a question posted on the message board is less that 2 hours. Emergencies can get instant help by phone.

The Help Desk is open from 8am to 4pm Monday through Friday. Questions can also be directed to helpdesk@ehc.edu or x.6881.

Password policy level P1-P3 can call the Help Desk for password assistance. If you are a P4 or P5, you will need to go to the Help Desk in person with identification, to have your password reset.

Users of COSduty will begin a session by seeing their predefined duty view. In effect a list of scheduled, prioritized duties to perform. The user can then be confined to this environment with each duty being presented for completion. In this way, all duties that need to be carried out can be enforced.

The GRANTfinder Research Department, which is the Team responsible for keeping abreast of changes in the funding environment and updating GRANTfinder accordingly, operates a Client Help Desk. Queries can range from the operational (eg talking a user through each step of a Project Search) to the investigative, such as tracing information on a scheme that has yet to be launched. The Help Desk may be contacted on tel: (01909) 501200, or by selecting the appropriate option on our & Contact pag...

Help desk software is typically an "internally-focused" application, making it difficult or impossible to accurately track and bill customers for service work performed. BlueService is different because it is "customer-centric" and has built-in support for tracking billable work. Of course, you can also use BlueService in an internal help desk to track non-billable work.

Sure. Anyone can call the helpdesk requesting service, although we try to have everything funnel through the "supervisor" if possible.

No. Everyone is assigned a senior level tech who will meet with you before beginning the agreement. Please ask for your senior level tech first. You may schedule an appointment at any time with the senior level tech to discuss different ideas and strategies. If your senior level tech is not available he/she will be notified of the outcome of the call.

a visitor: Internet Connection, Standard Internet Browser version 3.0/4.0 or above, Macromedia Flash™ Player 6 (Enterprise Edition) and Javascript enabled. As an agent you require: Microsoft Windows 95, 98, ME, 2000, NT, XP, Macromedia Flash™ Player 6 (Enterprise Edition), Keyboard, Webcam, Speakers, Microphone, Mouse, and Processor Pentium III 500 MHz or higher.

Live Support is also available throughout the promotion, and you'll need to check the link to see if the Live Suppport is available.