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Frequently Asked Questions

Why do I hear audio, but cannot see the video when I play my photo story?

FAQ about Photo Story 3
This can occur when a computer does not have the correct Windows Media Video Image codecs installed. To install the necessary codecs, do one of the following: Connect to the Internet before you open a photo story in Windows Media Player 9 series or earlier, so that the Player can download the codecs. On the computer where you are attempting to view the story, download and install Media Player 10, which includes the necessary codecs.

I try to play a video and I get no image, but I hear the audio track. How do I correct this?

SundayPlus & BarnaFilms
Make sure the "with background" option is not lit. If you want to use a background, you will need to adjust the margins of your text file to allow for the video to show behind it. Earlier Versions: If you are playing text over your video in SundayPlus previous to version 2.3, and you cannot see the video picture, then it is most likely that the text file margins have been left full screen.

When I try to play video files streamed from the Internet, why do I only hear the audio?

For Windows Media Player 7 or later, when you receive streamed content, communication occurs between the Player and a Windows Media server regarding the connection speed of your computer. If the Player communicates an incorrect connection speed to the server, the server may try to thin the stream, which means that the stream quality decreases and the Player may lose video altogether. You can prevent this from happening accidentally by manually specifying the connection speed.

When I play an All-Access video feed, why can I hear the audio but not see the video?

CSTV.com: #1 in College Sports
Click Delete Files. (Click OK in the Delete Files pop up window) • Do not check the "Delete offline connect box" Pull down the Help menu of your Windows Media Player (you may have to maximize the player window to access the Tools menu) If you are not running version necessary to support your Operating System you will need to download it from: http://www.microsoft.com/windows/windowsmedia/download/AllDownloads.

Why can I hear audio, but can't see any video?

BxVideo - Content Showcase
Adequate Bandwidth for streaming both Video and Audio, may not be available through your internet connection. Window Media players often drop the Video frames and play just the Audio in cases where bandwidth is not enough for transmitting both Audio and Video.

I can only hear audio but no video content .Why ?

Connect Zone :: Frequently Asked Question
In Windows Media Player, make sure codec installer is turned on. From the menu bar select Tools/Options/Player/Auto Upgrade/Enable automatic codec download Your computer or your service provider may have a firewall or a proxy server that is blocking receipt of Video. Try disabling your firewall or change your settings to accept. Your connection speed is too slow. If you are on Cable, you may be experiencing a slowdown in your network. If you are connecting using a 28.

Why can I hear the audio but the video is static?

Frequently Asked Questions - Kideo.com
Please adjust the preference of your Real Player for the most reliable video by opening Real Player and going to Tools-->Preferences-->Playback settings. Set buffer play to 45 seconds. Then click on Hardware in the prefernces menu and Video Card Compatiblity at the bottom should be set to most reliable or Use Optimized Video Display Unchecked (depending on your version of the Real Player). Currently, the program is set up to send both greetings. However, if you are not having a party at Chuck E.

How can I hear the sound from the video lectures when I play them on my Mac?

STEP Frequently Asked Questions (FAQ)
Some Windows Media files (such as the streaming video in the courses) may not play correctly on Mac OS X computers without downloading the Flip4Mac player (free) from the Microsoft web site. After downloading the free player, the course streaming video plays correctly in the Safari browser. Some video files may not play correctly on Mac OS X computers without downloading the free DivX codec from the QuickTime Components page or the DivX web site.

The audio and video won't play. Why?

siddharta.net ::
The audio and video files require you have flash player (version 6 or higher) installed. Click here to download and install Macromedia Flash Player.

How can I play video/audio from the web?

FAQ for Media Center PC software TVedia
You can either drag and drop the URL to the OnNow area in TVedia, or use TVedia's context menu to enter a URL to play.

Why does audio play without video?

Move Networks Player :: FAQ
You may be watching the webpage on a dual monitor configuration. If you are, make sure that the video is on your primary monitor. If you are not using a dual monitor and the problem persists, please check the audio video settings page.

Why does video play without audio?

Move Networks Player :: FAQ
First ensure your speakers are turned on and are not muted. If problem persists, please check the audio video settings page.

How do I add video to a photo story?

FAQ about Photo Story 3
Photo Story 3 for Windows can not import video, but does save in the Windows Media Video (WMV) format. The WMV format can be imported by many applications that import video. One recommended way to add other video to your photo story is to import your photo story into Windows Movie Maker 2 and then edit or add additional videos as necessary.

Why do I not hear any audio when I start playing a video?

MediaMVP Media Center
This is often caused by a mvpmc choosing to play a silent audio track over one with sound. Try using the MENU key and changing the audio stream in the audio stream menu.

Why can't I hear the audio or see the video?

Entertainment booking Frequently Asked Questions
If you're experiencing difficulties with the audio or video clips, you may need to install the latest Flash Player update.

When I try to play audio all I hear is silence, why?

Multitrack Plus - Troubleshooting and Frequently Asked Quest...
First, check to make sure your speakers or headphones are plugged into the audio output adapter which is usually located in the back of your computer. The steps for checking this are described in detail in Section 12: Audio Cable Setup. If you're using external speakers make sure they are plugged in and turned on. Also, make sure your system volume level is turned up high enough. This is described in Section 12: Setting Output Volume Levels.

Why do I hear no sound when I play audio files?

Robust Audio Tool
When you play an audio file the sound content of the audio file replaces your microphone input. The other participants hear the sound, but you do not as RAT does not loopback your input. NB use the command line flag -allow_loopback to enable loopback.

edit] I randomly get no audio or no video when I play MP4's. Now what?

Troubleshooting Guide - CCCP
In 99% of all cases, this is caused by Nero's MP4 splitter (NDparser.ax) interfering. Most users have a working version of it, and then you usually never notice it since it just works (you won't get Haali's tray icon though). However, for some, seemingly random, users it's broken and doesn't provide either video or audio output. The solution to this problem is to unregister it, after verifying that it is indeed the culprit. This is most easily done using the CCCP Insurgent.

How Do I Play My Video With WMA Audio?

DivX Doctor II - Frequently Asked Questions
If you're running Mac OS X, then use the Finder's Info Panel to set DivX Doctor II to "Open in the Classic environment" Start the batch decode. The progress bar is deceptive for WMA audio, in actuality it only takes about a 12th the time the progress bar indicates.
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