This depends on the courier company making the delivery. Some companies will leave a card providing contact details so you can make arrangments for the package to be redelivered or picked up. Other companies may leave the item at the door. However, you are not responsible for the goods until you actually sign for them.

Yes, it necessary to be at home when the courier arrives as you will have to sign for the delivery; your signature serves as a confirmation of your having received your medications. If however you are not at home, some arrangements can be made. Normally, the courier will leave a calling card requesting you to either call and collect your order from their local delivery office or make alternate arrangements for delivery at a time and place convenient to you.

VistaPearls will have a phone number that you have provided when you made your purchase. The courier company will call you, but VistaPearls will not allow the courier to leave the package without prior signature.

The Safe Place volunteer will talk with you and help you figure out what you should do. The volunteer will be happy to take you to a youth shelter or counseling agency if you would like assistance from a certified counselor.

If for any reason you are dissatisfied with your purchase, please return it to us for a full refund within 20 days of the purchase date. SHUKR only wants your money if you are completely happy. Please see our Shipping and Returns policy for more information.

A signature is required for most deliveries. We will make three separate attempts to deliver your order. After the third unsuccessful attempt, your order will be returned to the sadoun warehouse. Refused or undelivered orders will incur double shipping/handling fee.

If the courier misplaces a parcel during the delivery, contact us immediately. We will follow a standard process of opening a search file with the courier. This investigation normally takes 3-5 working days, and if the parcel cannot be found, your order will be re-shipped.

If you've opted for a Signed For service then a signature will be required when it arrives. If the Royal Mail fail to deliver first time, they should leave a card offering you the option of delivery at a later date, or collection within a week from your local sorting office. If you haven't been able to collect it, it will be returned to Punk Rock Baby and we'll contact you to rearrange delivery.

If you are not in when our courier attempts delivery they will leave a calling card which will provide you with a direct contact number for your local depot. You then simply call them to arrange an alternative delivery date or to collect the parcel directly from your local depot, which they will be more than happy to help you with.

Before we ship any scooter, we start, run and test your scooter thoroughly including checking all switch and light functions as well as body condition. Otherwise, we ship another unit. We don't believe any other seller provides this service since most are drop shippers. In any event, we will work with you to resolve the situation to your satisfaction to include any needed repairs.

No panic! The nice UPS or DHL driver will come 3 days in row again and try to handover your parcel or at least they will leave you a note where to pick it up.

Please contact us immediately at 1- 800-247-4213 if you have not received your medication in 21 days after the placement of your order. We will either reship or fully refund your payment in case lost/misplaced shipments.

However, in the unlikely event your order has been damaged when it arrives, please send an email immediately to orders@dragonfly-jewelry.com and include the words DAMAGED ORDER in the subject line. Please briefly describe the nature of the damage and include your telephone number so Dragonfly can contact you in person to determine how we can be of help.

A member of the welfare team will show a new woman round the Refuge and help them settle in. After this their key-workers help them to decide what they want to do.

Please contact us at 213.830.5601 as soon as you become aware of a delay. We understand that due to traffic or other unforeseen delays, your group may arrive late. Our schedule is normally fully booked; we may not be able to accommodate your group if you arrive more than 20 minutes late.

We make every effort to prevent shipping damage. We know that many situations are unique, but take the following important steps if there appears to be shipping damage: If your shipment shows any physical sign of damage, you should note it on the freight bill or receiving ticket and have the driver sign it. We are not responsible for damage or loss that may incur to the product while shipping from you to your customer or its return to you.