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Frequently Asked Questions

What is LiveWire?

The 'Burg: Your Music Central
Livewire is a new protocol developed by Telos, that allows transport of real-time, "live" audio, plus program associated data (PAD) and machine remote control over a switched Ethernet network. The same network can also carry file transfers, messaging and other routine traffic."

What are the benefits of LiveWire?

The 'Burg: Your Music Central
LiveWire offers a multitude of benefits, The most prominent being the follwoing: standardization of cable; modularity; scalability; high-quality audio; simplicity; computer and audio integration; and ease of maintenance.

Are there any problems with LiveWire?

The 'Burg: Your Music Central
We here at The 'Burg have not found any problems with LiveWire yet. The biggest hurdle may be the learning curve required for both the network engineers and the radio engineers.

How is Bright Spark different to Livewire?

Questions - Bright Spark - Products - New Wave Concepts Limi...
Bright Spark is primarily aimed at customers with limited experience of electronics. Bright Spark can be viewed as a junior version of Livewire, which is a more sophisticated circuit simulator.

Why should I sell my tickets on the Livewire Network?

Livewire Kiosk: Frequently Asked Questions
Livewire Network gives an additional sales channel for your sale of tickets and opens up a multitude of outlets across the country for the sale of your product. It is cost effective and proven with millions of dollars of tickets sold each year for various venues. We provide the means for you to increase sales reduce lines and wait times at your venue and increase customer access to purchase your tickets.

How is Livewire different to Bright Spark?

Questions - Livewire - Products - New Wave Concepts Limited
Bright Spark is primarily aimed at teaching electricity and basic electronics to students who may not have any previous experience of the subject. Bright Spark can be viewed as a junior version of Livewire, which is a more sophisticated circuit simulator.

Will Livewire operate on my Windows® network?

Questions - Livewire - Products - New Wave Concepts Limited
Yes. Livewire has been designed to work with any Windows®-compatible network, including Research Machines Connect 2 and 3. A multi-user (5 users or above) version is required. Click here for more detailed information.

Can Livewire be used at home by teachers?

Questions - Livewire - Products - New Wave Concepts Limited
Yes. A teacher may use Livewire at home for educational purposes so long as the teacher is employed by a licensed institution.

Can Livewire be used at home by students?

Questions - Livewire - Products - New Wave Concepts Limited
Students are not permitted to use a school/college version at home. However, a special low-cost version is available that can be used at home. Only if the portable computer is owned by the licensee and is normally used at the postal address of the licensee.

What components does Livewire support?

Questions - Livewire - Products - New Wave Concepts Limited
Over 1500 analogue and digital components are available (500 in the Standard version). Click here for a full list.

What is the difference between Livewire Standard edition and Livewire Professional edition?

Questions - Livewire - Products - New Wave Concepts Limited
Please visit the Features section of our website for an explanation of the differences between editions.

What technologies are used in LiveWire?

The 'Burg: Your Music Central
The main technologies that need to be impletmente to make LiveWire a successful solution are Category 6 cable, a network switch, TCP/IP, 1000Base-TX, and 100Base-TX.

How is LiveWire different from Streaming Audio?

The 'Burg: Your Music Central
The major differnce between normal streaming audio over the internet and LiveWire is that LiveWire is low-delay. Most audio one a LiveWire network will time sensitive and will require extremely low-delay over a very fast network. This is in contrast to traditional streaming audio over the Internet where delays are expected and the material is not time sensitive. In addition, LiveWire audio is not compressed, where streaming audio is. With better sound comes better quality.

How can the Livewire Network help me increase my revenue?

Livewire Kiosk: Frequently Asked Questions
Livewire Network supports the multifunction ATM allowing for the sale of content such as transportation, event and destination tickets, gift cards, phone cards, and other content from venues that pay a generous commission for its sale. All you need to do is find the location, and we supply the right content and the network backbone making it easy and painless.

How will the Livewire Network increase my installed base?

Livewire Kiosk: Frequently Asked Questions
There are many locations where an ATM alone does not make financial sense. Add the sale of content with generous discounts to the consumer and generous commissions for you, and the opportunities for increasing your installed base is endless.

How does the ATM connect to the Livewire Network?

Livewire Kiosk: Frequently Asked Questions
The ATM only connects to the Livewire Network when the consumer wishes to purchase tickets or other content.

Will Livewire support my current applications on my kiosks?

Livewire Kiosk: Frequently Asked Questions
Yes, The Livewire Network prides itself with the ability to work with many applications currently in deployment.

Will the Livewire Network link to my current ticketing system?

Livewire Kiosk: Frequently Asked Questions
Yes, Livewire can link to any backend ticketing system via XML or proprietary interface. Our system is designed to access data in a real-time environment i.e. reserved seating and also has the capability to self host blocks of tickets i.e. Amusement Parks and Ski Resorts for those venues with general admission.
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