Our product (beginning from version 4.0) has two connectivity modes: Direct Connections and Account Connections. Account Connections Service is not active in the Host module settings. To activate it you need to do the following: Host module->Settings->Account Connections->check the field "Use Account Connections Service". The reasons of connectivity problems in Direct connections mode can be different. Here are some of them: The firewall protection on the remote PC is used.

Make sure the remote control server is running on a remote PC. Make sure the network does not have any problems (please refer to Q5). If you still have problems connecting, please send an e-mail to support@share2.com.

Not all Windows workstations support RDP. Please visit http://www.microsoft.com/windowsxp/using/mobility/rdfaq.mspx for more information from Microsoft regarding RDP requirements.

a rule you ought to work with the 0.1 inch grid (which is the same as 100mil or 2.54mm) in the schematic. All the Symbols in the default libraries use the default grid setting. The net must end exactly on the pin's connection point (visible in the Pins layer) in order to get a connection. The slightest difference here and there won't be a connection.

A common mistake when starting the client is to give the wrong server host name. The last synergyc command line option (Unix) or the "Server Host Name" edit field (Windows) should be the host name (or IP address) of the server not the client's host name.

If you are being asked to connect to a remote mail box, click NO and then try to find out why GroupWise cannot find your mail box. The first thing to check is to make sure that you have a network connection. Try to access the web using either Netscape or Internet Explorer. If you CANNOT access the web, try the following: Check to make sure that the ethernet cable that runs from the wall to the back of the computer is plugged in tightly at both ends.

Remote users can work indefinitely without internet connectivity, depending on how the system has been configured by the publisher. If only a single activation is required by the publisher, then remote users only need to connect for the first launch of the application. If higher protection is desired, remote users can be configured for a certain number of application runs before another internet connection is needed.

There could be several possible reasons that prevent you from successful connection to remote database. If the error message says "Can't connect to MySQL server on ???some host' (10061)" then probably you should check the correctness of port and host name you've entered and also if the remote server is run.

Please ensure that you have the correct username, password, server name and server port number. Some Internet Service Providers might require the users to log in with their full adresses. Also please make sure that you have an active internet connection and that your server is not currently unavailable.

Make sure the remote control server is running on a remote PC, and make sure the network does not have any problems (please refer to Q5). If you can still have problems please send an e-mail to support@yaosoft.com. In general, you should use PING.EXE (Windows includes this EXE file) to diagnose your network. How to use PING.EXE: 1.Click the "START" button. 2.Click "Run". 3.Enter "ping -n 100 xxx.xxx.xxx.xxx", please note "xxx.xxx.xxx.xxx" is IP address of remote PC. 4.Click the "OK" button.

Depending on what Options or Accessories you wish to operate, you will use most of the wires on the Main Harness. To see what wires are necessary for Basic Remote Starting, check out the "QUICK INSTALLATION DIAGRAMS" under Installation Manuals on this website for your unit.

I get a message saying that the data file (TourPlus32_Data.mdb) is already in use and I cannot connect to it.

Units are shipped with a special U link (part number 362D010) that connects the sense pins to power pins as standard for all single output modules. (You can specify non-connection using our configuration-ordering sheet MD-3GCONFIG-05/00). If you wish to remote sense then do not forget to remove this. It is good practice to use twisted pair for remote sensing, and to decouple using a 100ohn series resistor and a 22?F Capacitor.

Unless specifically noted all remote controls that are in our stock at the time of order may be returned in like new condition for exchange or refund. You must obtain a Return Authorization from the Returns Desk or 229-228-4964 before returning any item. Any items returned without authorization will not be processed and unless you contact us first will be considered abandoned in 90 days.

Some firewalls may have to be disabled temporarily to give us access. If we still cannot connect, the problems on your computer may be so severe that it requires that a technician have physical access to it. In this case you will not be charged.