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Frequently Asked Questions

Are DSL speeds guaranteed?

FAQ DSL
Internet conditions may affect the actual throughput rate you're likely to experience. We will make every attempt to connect your service at the optioned speed. However, it is important to note that DSL service is provided with a best effort (unspecified bit rate) Quality of Service on the ATM backbone, and as such, doesn't guarantee a specific throughput rate.

How many simultaneous connections do I get with my adsl account?

Web Africa Support > ADSL FAQ
All Web Africa adsl users get 4 simultaneous connections to use on your account, meaning you can have 4 different connections to the same account at the same time

What ADSL speeds does Skymarket offer?

FAQ
We offer speeds of 512 kb/s (50:1 contention ratio) for home users and 512 kb/s, 1Mb/s and 2Mb/s (all 20:1 contention) for business/power users. See here for more details.

What sort of speeds can I expect on an AlwaysONLINE ADSL service?

ADSL FAQ
Speeds using ADSL broadband vary depending on a number of factors. When connecting to the Internet using ADSL, your ADSL modem connects to a phone line, and communicates with a device at your telephone exchange. The further you are from the phone exchange, the lower the speed that your modem can connect at. Additionally, when downloading a file or video on the Internet, the host of the content typically has a fixed amount of capacity (bandwidth) available to all users on the Internet.

Is it guaranteed?

Questions about lower blood pressure with breathing and musi...
Your results and total satisfaction are unconditionally guaranteed. Just return Breatheasy for any reason whatsoever within 6 months of delivery and I will return your full purchase price. I'll even pay your return postage!

What is ADSL?

Web Africa Support > ADSL FAQ
ADSL, or Asynchronous Digital Subscriber Line is a technology that allows for Telecommunications companies to provide high-speed internet access over existing copper-wire lines without having to make large investments in upgrading their last mile technology (the copper wire connection between your premesis and your telecom's provider's street cabinet).
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