How do I transfer securities to DBS Vickers Online?
FAQs.You can instruct your broker or custodian bank to deliver shares listed in the Stock Exchange of Hong Kong to DBS Vickers Online through CCASS terminal via Settlement Instruction ("SI") function. At the same time, you must provide us the mandatory information so as to confirm your SI when you instruct us to receive your shares. The transaction will be posted in the daily statement, which will be sent to you after the stock is settled.
How do I open an account with DBS Vickers Online?
FAQs.You can download an application form from our web site, or call our Investment Service Centres, which operate from 8:00a.m. Monday - 4:00p.m. Saturday, for an application form to be faxed or mailed to you. You can also visit our office in Hong Kong, our customer centres in Singapore or selected DBS Bank Group Customer Centres. You can submit the executed documents together with certified true copies of your ID card / passport and bank statement to us by mail or in person.
What are the benefits of trading online with DBS Vickers Online?
FAQs.DBS Vickers Online offers customers favorable commission rate for trading online. You save time and money by trading online with us. On our web site, you are able to review your account status and information, place orders, access investment research and free real-time stock quotes and market information.
What are the benefits of using DBS Vickers Online's online services to manage my investments?
FAQs.DBS Vickers Online's online trading services offer you a convenient and easy way to manage your investments. Wherever you go, you can log on to our secure online platform to obtain quotes, place orders, change orders and check your account status. Managing your investments has never been easier. We have prepared a tour of our trading site for you. Visit our Hong Kong & North American Trading Demo or our Singapore Trading Demo to find out more about online trading at DBS Vickers Online.
How can I register for DBS Vickers Online's online trading services?
FAQs.You are automatically registered for DBS Vickers Online's online trading services once your account is activated.
What are the system requirements for using DBS Vickers Online's online trading services?
FAQs.All you need is a browser that supports 128- bit encryption. The browsers can be Internet Explorer or Netscape version 4.x. To display Chinese language characters properly, you must ensure the Chinese Language Font packs are properly loaded to your browser. Language Font packs are available on both the Netscape and Microsoft support sites. Alternatively, you can simply use the Chinese version browsers in Chinese Windows.
What quotes are available through DBS Vickers Online's online trading services?
FAQs.You can obtain quotes on market indices and equities listed on the Singapore, Hong Kong and North American markets.
What types of accounts can I open with DBS Vickers Online?
FAQs.DBS Vickers Online Hong Kong and DBS Vickers Online Singapore offer Individual, Joint Alternate and Corporate accounts. Individual Accounts are opened under an individual's name. Only this person is authorized to access the account. Joint Accounts may be opened under two or more persons' name, authorizing all of the individuals to access the account. These types of account are particularly useful for married couples or any investors who wish to share assets.
What wireless services are available for DBS Vickers Online customers?
FAQs.Customers of DBS Vickers Online Hong Kong may apply for wireless services with WAP enabled phones. Wireless services from DBS Vickers Online supports Hong Kong stock trading and provides real-time quotes in both English and Chinese versions. Customers can also set up quote lists, change passwords, set language preferences, and check account information such as cash balances, stock holdings, order history, account history and order status via our wireless services.
How many mutual funds does DBS Vickers Online provide?
FAQs.DBS Vickers Online Hong Kong offers investors in Hong Kong over 300 SFC authorized mutual funds from 13 fund houses. DBS Vickers Online Singapore offers investors in Singapore approximately 100 locally registered funds managed by 9 fund management companies.
How do I buy mutual funds through DBS Vickers Online?
FAQs.For DBS Vickers Online Hong Kong customers, you can buy, sell or switch a fund by calling our Investment Service Centre at (852) 2902 3888, from 8:00 a.m. Monday through 4:00 p.m. Saturday. For DBS Vickers Online Singapore customers, you can buy, sell or switch a fund by calling our Investment Service Centre at (65) 6327 2288, from 8:00 a.m. Monday through 4:00 p.m. Saturday.
What are the costs for opening an account with DBS Vickers Online?
FAQs.No initial deposit or fee is required to open an account with DBS Vickers Online. Additionally, there are no annual fees, account maintenance fees or minimum balance requirements.
What are the services available on the DBS Vickers Online trading website?
FAQs.DBS Vickers Online offers customers the opportunity to place orders through the Internet using PC, TV * and WAP phones *. With our online trading services, you are able to check your account information, place orders, pull up-to-date market information and research your investments.
What security measures has DBS Vickers Online taken to protect my data?
FAQs.To protect your data from being tampered with whilst in transmission, all information exchange on the secure pages - sent in a Secure Socket Layer (SSL) session - is encrypted using leading encryption technology. The 128-bit SSL encryption DBS Vickers Online uses is the world's strongest, used by large-scale online merchants, banks and brokerages worldwide. Any data you send will be scrambled into an unrecognized form before it is transmitted to our server.
How can I make sure that my order reaches DBS Vickers Online over the Internet and is being placed?
FAQs.You will immediately receive an online order confirmation with a reference number provided. This confirmation means that we have received your order instruction. You will need to check the order status by clicking <List Order> for Hong Kong and North American trading or <Order Monitor> for Singapore trading to find out whether your order has been filled. The Order Status shows the stage at which your order is being processed.
Which settlement currencies does DBS Vickers Online accept?
FAQs.Unless you indicate otherwise, you are required to settle your trades in their base currencies. You can settle all your trades from different markets in HK Dollars in Hong Kong and in Singapore Dollars in Singapore. We also accept U.S. Dollars and Canadian Dollars for settlements through Telegraphic Transfer.
What is the minimum equity needed to be qualified for DBS Vickers Online's online trading services?
FAQs.There is no minimum equity requirement for trading online with DBS Vickers Online. No minimum deposit is required.
If I am a non-Singapore resident, can I open a trading account at DBS Vickers Online Singapore?
FAQs.a copy of your valid passport that has been certified as a true and correct copy by a Commissioner of Oaths, a notary public or a solicitor. For non-Singaporean who are working in Singapore, please also provide a copy of the Employment Pass (EP)/ Dependant Pass (DP). Please note that the securities, products and services described on this site are subject to country-specific restrictions and may not be available in your country of residence.
How do I apply for securities via DBS iBanking?
DBS Singapore | Personal Banking | iBanking | Investment Ser...Confirm that you have read, understood and agreed to all terms and conditions of the application and the Prospectus Enter your application details like nationality, CDP Securities Account No., debiting account, number of units
