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Frequently Asked Questions

Do I pay a surcharge to my utility even if I don't sign-up for solar?

The California Solar Initiative - CSI
There will not be a separate surcharge on your bill. The costs of the solar program will be included in the distribution component of your utility bill. All utility customers will pay for the program except for low-income customers who qualify for California Alternate Rates for Energy (CARE) and/or Family Energy Rate Assistance (FERA).

I don't have utility service in my name. Can I still sign up?

Montgomery County Residents: Help America Move Towards a Sma...
Yes, we encourage anyone who uses electricity to sign up, even if you do not have utility service in your name. So even if you live in a dorm, a hospital room or a jail cell, you can still sign up.

What's the utility tax and surcharge?

Need Help? FAQ
Water (25 percent on water and wastewater customers outside Gainesville) These charges go to the City's General Fund, which is used for: Alachua County assesses a 10 percent County utility tax on electric, gas and water customers in the unincorporated areas served by GRU.

Where can I find the wastewater surcharge fee on my utility bill?

City of Austin - SSD IW Frequently Asked Questions
If subject to this fee, these charges would be itemized in the Austin Water Utility section of the details portion of the bill. This is usually located on the back-side of the bill. See an example bill here (note the highlighted section).

If I install a solar electric system, does that mean I don't need the local utility company?

Welcome to Valley of the Sun Solar Art
Although it is possible to take yourself off the grid, it makes a lot more sense (economically and practically) to remain part of the grid and be able to sell your surplus energy back to the utility. The ability to buy and sell electricity from/ to the utility is called "net metering". This is one of the major advancements in energy policy that allows solar PV system owners a reasonable time-frame for payback on their investment (see question on Payback)

How much will a solar energy system save me on my utility bill?

Sun Light and Power
In most cases you can significantly lower or completely eliminate your energy bills. Your actual savings will be specific to your individual circumstances and will vary according to your current power usage and the size and type of your new system.

Where do I pay my Utility Bill?

City of Oak Harbor
The payment can be placed in the "drop box" outside City Hall, pay in person in the Utilities office, or mailed. Credit card payments can be made over the telephone by calling 360-279-4530 or through the website at www@oakharbor.org. Direct debit pay service is available-to sign up fill out form in the Utilities department and attach a canceled check.

What happens if I don't pay off my entire utility balance before I receive my first Lock 12 bill?

Nicor - Nicor Advanced Energy - Lock 12 FAQ's - Not Nicor Ga...
You are still responsible for any balances and/or additional late payment fees from the utility that are still outstanding until that balance is paid off, even if you're on the Lock 12 program.

Why do I have to pay a surcharge for having an accident?

Manitoba Public Insurance > Insurance
Drivers cause accidents not vehicles. Surcharges make sure that all drivers who cost the insurance fund pay more into the insurance fund. For a 1st accident, registered owners do this by paying undiscounted premiums*. Non-vehicle owners do this by paying a driver licence surcharge. Surcharges increase in direct proportion to the number of at-fault claims.

What happens if I do not pay the surcharge?

FAQs
We will send you two notices at which time the fees will increase. After that, we will turn the record over to a collection agency who will attempt to collect for us. This may affect your credit record.

When do I pay my Administrative Surcharge balance?

Insurance Agent Licensing FAQ
You will receive a Notice of Administrative Surcharge Balance Due/Overpayment. If there is a balance due it will need to be remitted to the Missouri Department of Revenue along with a copy of the notice. If you have an overpayment, you may deduct it from the June estimated Quarterly Administrative Surcharge due and any other payments required until the credit is exhausted Go to Content | Go to Topics | Missouri State Government | Insurance Home | Search | Site Map | Jobs | Help | Contact us

What is a pay phone surcharge and how is it charged?

VIP Communications
Pay Phone Surcharges are mandated by the Federal Communications Commission (FCC) and are designed to compensate pay phone operators for free phone calls made from their pay phones. The current FCC mandated surcharge is $0.55 per call. VIP passes this charge on to our customers, only when your call originates from a phone identified to us as a pay phone and the call is answered at the destination end.

How do I know when to pay a surcharge?

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You will be mailed written notice of the surcharge requirement to the address of record on file with the Department. To change your address you may visit your local Driver License Office or you may be eligible to change your address online at www.texasonline.state.tx.us.

I moved out-of-state. Do I still have to pay the surcharge bill?

State of New Jersey - Motor Vehicle Commission
If you move out-of-state, you still need to pay all surcharges assessed for offenses that occurred while you were a New Jersey motorist. If your driving privilege is suspended, action will be filed in court to collect any unpaid assessments.

I don't think I was credited for my pay-per-sign up, what now ?

CashForAction.com - FAQ
contact support staff and let us know that you signed up for a program but didn't receive credit. Please include as much information as possible (email address used, program name, approximate date of sign up, confirmation email, etc.) we'll check into it.

Will my solar electric system operate when my utility has an outage?

The Solar Center - Learn More - FAQ
The normal solar electric system must stop producing power when the electric grid is down for safety reasons. When grid power starts up again, the inverter will continue to provide power automatically. Battery backup inverters allow you to continue producing and using electricity from you solar array during a power outage.
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