IT Services recommends that all Queens University of Charlotte users scan their hard drive (usually C:) for viruses weekly. This can be done by clicking on the Start button of your Windows XP machine and selecting the following: ? Programs ? Symantec Client Security ? Symantec AntiVirus ? Click Scan on the left ? Click Full Scan ? Click on the Scan button in the bottom right corner. If viruses are found you will be notified by the scan engine.

on-demand scan can be conducted using NOD32 scanner. There are 3 possibilities how to run the scanner: Open up Control Center, select NOD32, click either Local to test all local drives, Diskettes to test the floppy inserted in the drive, or Run NOD32 scanner to set detailed scanning parameters Double-click the white-green icon on your desktop (if applicable) and set the desired scanning parameters After you have set the desired scanning parameters, click either the Scan or Clean button. See similar questions...

Windows: By default, the preferences are stored in HKCU/Software/BitWise Chat/BitWise. Optionally, you may store the preferences in BitWise.ini in your home folder by pressing "Setup" prior to logging in and specifying you wish to store your preferences in that file rather than the registry. Detached mode allows you to use basic client features even when your computer cannot maintain communication with the BitWise server. See similar questions...

Both Netscape and Microsoft have measures in place that limit the number of cookies that will be saved on your hard drive at one time. Both Internet Explorer and Netscape conform to the RFC 2109 limitations on your total cookie count to 300 (this includes a limit of 20 cookies per individual domain). If you exceed this, the browser will discard your least-used cookies to make room for the new ones. See similar questions...

After a cookie is transmitted through an HTTP header, it is stored in the memory of your browser. This way the information is quickly and readily available without re-transmission. As we have seen, however, it is possible for the lifetime of a cookie to greatly exceed the amount of time the browser will be open. In such cases, the browser must have a way of saving the cookie when you are not browsing, or when your computer is shut off. See similar questions...

Check question number 6 about startup disks; most people need these because of hard disk problems. Apple provides an "erase disk" option on their main menu which will re-initialize some but not all hard drives. Apple also has a "disk test" utility to test formatted disks. There is also a popular control panel add on for "SCSI probe" which is helpful, check various Mac shareware sites for it. See similar questions...

Each person who has logged into the computer will have his or her files and settings stored in a folder named with his or her user name. Only the person who is logged in (or an Administrator) can access his or her personal folder. To find these user folders: The My Documents folder is located within this user folder (Note: The My Documents icon on your desktop is a shortcut to this folder). Files that were saved to the desktop are located in the Desktop folder. See similar questions...

Yes, should not be a problem. Occasionally if we give you an injection, temporary blurring of vision may occur. We will warn you about this and you will need to make sure your eyesight is back to normal before you leave. See similar questions...

Yes, everyone should be running a good updated anti-virus client. We recommend products from Symantec or McAfee, but any good commercial product with daily updates will work fine. See similar questions...

Information Technology Services provides Symantec Anti-Virus at no cost to you to protect your computer on the network. You can access and download this software at: Once you have downloaded and installed Symantec Anti-Virus, the program can scan your system for infections and make recommendations on dealing with each infection. See similar questions...

On-access scanning is the cornerstone of virus control in VIRUSfighter v5. When you access a file, VIRUSfighter checks it for viruses. The "problem" is that on-access scanning is invisible, and you may wish to perform a more tangible check. You may want to stop the On-access scanner when you perform system maintenance tasks. When you stop the On-access scanner, it will not start again in the current session or after reboot unless you do it manually. See similar questions...

Yes, but you shouldn't depend on us to protect you from viruses as they can get into your computer through other routes, such as downloaded files, peer-to-peer networks, and floppy disks. See similar questions...

Online scanning is not the best solution, because it is "after the fact". Considerable damage may have already been done. It is also currently available only for Windows computers. Anti-virus software is a better solution, because it provides full-time protection for your specific computer. Sites that offer free, online virus scanning at the time this is written include housecall.antivirus.com, www.bitdefender.com (under Home User) or www.freedom.net. You may scan your computer at www. See similar questions...

If you still have your license code, you can download Telnet Magic from the web site. The license code is release dependent for the first two digits of the version level. For example, a license code for release 2.2.0 will work for releases 2.2.0-2.2.9 but it will not work with release 2.3.0, so you need to download the correct release. If you were running the current release, download and install the evaluation version from our Telnet Magic Evaluation Download page and enter your license code. See similar questions...

It is best to have your OS on a separate partition than the rest of your data. This results in less fragmentation and ensures speedy operation of your system. If your hard drive is large enough, then partitioning is probably a good idea for you. Common practice is to have at least three partitions: one ~8GB for the OS, one ~10GB for Documents and other personal files, and whatever is left for programs. See similar questions...

Although Kaleidescape uses high quality hard disk drives, drives do fail occasionally. On average, drives in Kaleidescape Systems fail at a rate of one or two percent per year. To prevent loss of information from a drive failure, every Kaleidescape Server uses RAID-K to store redundant information. The 3U Server also features a Hot Spare Disk Cartridge as an additional measure of data protection. See similar questions...

When a hard disk drive fails in a Kaleidescape System, you will still be able to enjoy all the Movies and Music in your library, but the System will not be able to import CDs or DVDs. Your Kaleidescape System will also be vulnerable to losing data from a second disk drive failure, until the first failed disk drive has been replaced and the data on it rebuilt. If you suspect that a disk drive has failed, then always call Kaleidescape Technical Support first. See similar questions...

You have likely created the image on the FAT32 file system which has a 4Gb file size limitation. Therefore larger files can not be created there. If this is the case, we would suggest that you either use NTFS (through network or attaching the drive to a Windows NT/2000/XP/2003 box if you are running Windows 9x/ME) or split your drive into regions each less than 4Gb, create their images and make virtual volume set afterwards if you need to recover files from there. See similar questions...

That depends entirely upon "how crashed" the drive is. But SpinRite is often credited with performing "true miracles" of data recovery. Please read some of the true-life SpinRite testimonials we have received to get a sense for what SpinRite has done and can probably do for you if you ever need it. It is obviously possible for a drive to be so totally dead that it is only useful as a door stop. But today's modern drives struggle to stay alive and to die slowly. See similar questions...