If the copied DVD is a DVD?RW, try copying the source DVD to a DVD?R disc which is compatible with more models of DVD drives and DVD players.

First of all, please turn off your anti-virus software and other burning applications which might access the CD/DVD units at the same time. Try a different brand of recordable media. The compability of DVD discs is various and burning DVD-Video is very sensitive to the DVD disc. Here is the information on DVD media compability http://www.videohelp.com/dvdmedia . We recommend you use 4x or 8x DVD+R for burning. Another problem can be you are not using the right type of disc for your player.

Make sure your player can play the disc you are trying to play and that you're not playing a region-coded disc in a player from another region or trying to play a PAL disc in an NTSC-only player (or vice versa). See #1 for more info. If you truly have a defective disc, please refer to our store policies for return info.

Despite what others may tell you, there ARE compatibility issues you should know about. Please visit our compatibility page.

I am concerned about the privacy of my video tape/movie film. Will my videos/movies appear on the Internet or on "Hard Copy?"

First of all: Make sure you're not playing your DVD's on a CD player (yes it's happened to several of my customers). You must have a DVD drive. Make sure that you have DVD software installed on your computer (with your DVD player). For example InterVideo WinDVD or MediaMatics. Try download.com and search for DVD player. Otherwise please contact me at orion@photoshopdesigner.com and I will work with you or forward the problem to my outsourcers.

For Video CD, your DVD player must be capable of playing VideoCD 2.0 discs. Check the specifications page in the instructions included with your DVD player to see if the VCD format is supported. Your DVD player must be compatible with the type of DVD or CD disc used to record your title. Many DVD players are not compatible with some brands of -R, -RW, +R or +RW discs. Your DVD player must support the speed at which you burned your media.

In order to view on screen lyrics on your television, you need a CDG or CD+G compatible player. If you insert an ABCD's Custom Karaoke Disc into a non-cdg compatible player, you will hear the music but will not see any on screen lyrics. Please understand that most DVD players are not CDG compatible and while they will play the music, they will not display the words on the television screen.

The Digital Hotcakes Series that includes Vol 1-7, Vol A, Wedding Essentials Vol 1-4, and the Time Image Stock Footage Library are DATA DVDs. They will NOT play in a DVD player. However, our Worship Series WILL.

While VCD, SVCD, DVD, MPEG1, MPEG2, DVD-R, and CD-R are widely accepted worldwide standards, we do not guarantee that our media will playback on your specific systems. You are responsible for resolving any compatibility issues between your DVD player and our CD or DVD-R media and audio / video formats. Please refer to your owner's manual, other third-party compatibility lists, or your equipment manufacturer.

Not all component DVD player support SuperVCD playback. To find out if your DVD player supports SVCD go here:

When I try to run the Software Cinemaster software DVD player it starts Compression Agent instead, need fix.

Not all consumer DVD players are compatible with the VCD, HQ-VCD, SVCD and cdDVD formats. Some consumer DVD players are unable to read CD-R Please refer to our listing of DVD players that are compatible with some of the VDR-3000 recording formats. Is there a way to get Windows Media Player or any other editing program to recognize the "avseq01.dat" file created Yes, one of our good customers in Hawaii suggested this solution to us.

For audio discs, Alpha-Player is provided to play in a PC. This is provided in a purchased disc and automatically runs when EULA is agreed. For DVD video, additional player is not provided because license for Mpeg2 codec, etc to play in a PC needs to be purchased. However, Alpha-DISC supports most popular DVD playing softwares. If a user uses unsupported DVD playing software, please contact ask@settec.com and we will try to add it shortly.

Over 98% of DVD players on the market support our DVD format. If you purchased your player in the last 2 to 3 years, you will have no problem playing your DVD in your DVD player on on a computer that has a DVD drive. If your DVD and it does not work with your player, simply return the DVD to us, and we'll exchange it for a VHS copy.

Nearly all DVD players are DVD-R compatible. Particularly those sold in the last couple of years. You should check your individual model for compatibility before ordering. If you have an older DVD player that is not DVD-R compatible you might want to treat yourself a more modern machine that will accept all formats. They can be bought for under $50.00. Click here for DVD player compatibility information.