The minimum down payment on owner-occupied property must be 5% of the purchase price. On rental properties, the minimum down payment has to be 20% of the purchase price with ING DIRECT.

ING DIRECT, the minimum mortgage amount and maximum amortization period offered is $50,000 and 40 years respectively.

Your ING DIRECT card allows you to withdraw cash from your ING DIRECT account(s) at any bank machine. When using one of our ABMs, you can withdraw Canadian and US cash, check account balances, and change your card PIN. Only one card can be issued to each Client and can access a maximum of 3 accounts: 1 CAD ISA, 1 USD ISA, and 1 Credit Account. There cannot be more than 1 ISA attached to the card at one time. On the ABM screen, the ISA is 'Savings' and the Credit Account is 'Chequing'.

Yes, an ING DIRECT unmortgage is portable and assumable. The port must be completed within 120 days after the sale of your property. A person assuming your mortgage must apply and meet our standard credit criteria.

If you are pre-approved for an unmortgage, we will guarantee your rate for 120 days. Naturally, if rates go down during that period, you will get the lowest rate.

RSP (Retirement Savings Plan) is a federally registered tax-deferral plan designed to encourage Canadians to save for their retirement. Funds and interest earned on investments are tax-sheltered as long as the earnings stay in the plan. ING DIRECT provides RSP Investment Savings Accounts and RSP GICs across Canada, and RSP Mutual Funds in most provinces. Mutual funds are offered by ING DIRECT Funds Limited, a wholly-owned subsidiary of ING Bank of Canada.

A Direct Payment Card is similar to a debit card in that it allows you to withdraw your benefit via an ATM or at a Point-of-Sale (POS) terminal. The Department of Labor will begin using Direct Payment Cards to make Unemployment Insurance benefits payments beginning September 10, 2006. They are safer than checks, and because they carry the MasterCard logo, the funds are guaranteed. Only the Department of Labor can deposit money into the Direct Payment Card account.

Login to My Account using your account number and ECSI pin number. Click on "Direct Payment." Then click on "Direct Payment Transaction History." A list of current and past Direct Payments will be displayed, where you can view or delete transactions. A "Delete" button will appear to the left of the payments that you are able to delete. Simply click the "Delete" button next to the payment that you want to remove to delete it. You will only be able to delete transactions scheduled for the future.

Direct Payment is the safe and accurate electronic transfer of an authorized payment from an individual customers' checking or savings account into the account of a company or organization.

Call one of our Direct Associates at 1-888-464-3232 or 416-756-2424 and we'll be happy to update your information and complete your request.

Moving money between your ING DIRECT account and your external chequing account is very easy. Transferring money between your two accounts is called an Electronic Funds Transfer (or EFT for those who like things short). An EFT takes 1 - 2 business days. It's safe, secure, and beats mailing a cheque. When you want to make a deposit to your account, or withdraw funds, simply do one of the following: Go to www.ingdirect.ca and click on the "I'm a Client, let me in" button.

ING DIRECT offers mortgages on properties that are zoned residential (up to 4 units). There are a few specific types of properties that ING DIRECT does not offer financing on. These include agricultural, commercial and co-operative properties, mobile homes or log cabins. Please call us at 1-866-700-4604 if you have a question about your property and whether ING DIRECT can provide financing.

For self-employed people, ING DIRECT offers a special product. To qualify for this product at least one applicant must be self-employed or have 100% commission based income. Under this product, applicant(s) are not required to confirm net or gross income but must confirm their status as self-employed and that they have no income tax arrears.

ING DIRECT currently has no special product for new immigrants; however you can call and discuss your situation with a dedicated mortgage specialist.

When adding money to your mortgage, you can access up to 95% of the value of the property. For example, if the property is worth $100,000 you might be able to borrow up to $95,000. For debt consolidation, home renovations etc., you also have the option to increase the amortization period up to a maximum of 40 years to keep your regular mortgage payments low.

The first step in getting a mortgage with ING DIRECT is to complete an application over the phone or online. The application is normally decisioned within 1 to 2 business days. Once the application is approved, a dedicated mortgage specialist is assigned to help you every step of the way and collect the necessary information. Afterwards, you will meet with your lawyer to sign the mortgage documentation and finalize the mortgage.

ING DIRECT's are the most flexible and will allow you to pay your mortgage off faster. Most other banks allow clients to make lump sum payments of only 10% to 20% of the original mortgage amount in a year. Some of them also allow prepayments to be made on the anniversary date of the mortgage. With ING DIRECT, the prepayments can be made on any regular payment date throughout the year.

The minimum time it takes for us to fund a mortgage is 10 to 15 business days; however, if there are special circumstances you can give us a call at 1-866-700-4604 and we'll discuss your options.