Your personal number (PIN) is initially set as your birth date, using the MMDDYY format. If you don’t remember your current PIN, you must request a new PIN in person at the BCC Student Service Center in B125 on the main campus or the main desk at North Campus. Your personal number (PIN) is initially set by Human Resources and is different than your student PIN. If you don't remember your current PIN, please contact Human Resources at (425) 564-2274.

You need to contact our 24/7 Customer Support Centre. They will ask some personal questions, based on the information you've entered in the registration process.

A PIN code is an alpha/numeric character made up of from 4 to 7 characters that a company or consultant creates for themselves. This code becomes your electronic signature when filing an application through RADIUS. The PIN code is case sensitive, therefore always use upper case for any alpha characters.

If your telephone asks PIN-code and you have forgotten it, you will need PUK code. PUK code is indicated on the card-certificate attached to your SIM-card. If you have lost your card-certificate, please call the network 5+ Service Center. After switching your telephone on, “Enter PIN-code” will be displayed. Enter any PIN-code. After you have entered incorrect PIN-code three times, telephone will ask your PUK-code.

No. Pin numbers are unique for a facility. A consultant may have the same PIN code under several facility ID numbers, but there has to be responsible person from each of those facilities associated with the consultant’s PIN code.

If your telephone asks PIN-code and you have forgotten it, you will need PUK code. PUK code is indicated on the card-certificate attached to your SIM-card. If you have lost your card-certificate, please call the network 5+ Service Center. After switching your telephone on, “Enter PIN-code” will be displayed. Enter any PIN-code. After you have entered incorrect PIN-code three times, “SIM-card. Blocked” will be displayed.

No, there is no need for a PIN as your card will be swiped at each location. You must present your card at the time of the transaction. This adds to the security of the system.

Go to the home page choose the ???My Account' option and log in. Click on ???Change my Mobile PIN'. Then follow the instruction to reset your PIN.