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Frequently Asked Questions

Do I need to service the condensing unit?

FAQ
You need to clean the condensing unit at least once a month to remove dirt, which are clog between fins. You also need to check and remove obstacles that hinder airflow in and out of condensing unit. This will make sure the air circulation of the unit is not blocked. It can affect the cooling efficiency, a shorter

How do I know what size of heat pump I need and where to situate the outside condensing unit?

FAQ - Foster Air Conditioning Ltd. - Victoria BC - (250) 475...
Foster's customer service representative will be happy to come out your house to do a complete heat loss analysis to determine the size and location of your new heat pump. We will also discuss the best location of the outdoor heat pump during the audit. Click here to view pictures of some typical residential installs.

Why do I need to "match" my condensing unit and indoor coil?

Boucher Energy Systems Inc. - Radiant heat experts serving t...
Imagine you have four old, worn-out tires on your car and you decide you only want to replace two of them. You can still drive your car, but you will soon be disappointed with the inconsistent handling and the poor mileage you get. The unmatched tires simply are not capable of the same level of performance. You could have these same kinds of problems with comfort and efficiency if the components of your central air conditioning or heat pump system are not properly matched.

Q7. Can I balance a system using another brand of condensing unit?

Bohn: Software - FAQ
A7. No! This software is designed to only balance systems with equipment in its database. Since only Heatcraft Refrigeration models are in the database, only Heatcraft Refrigeration systems can be balanced.

Do I need more than one unit?

Frequently Asked Questions | Water Imp
Normally one of our units (according to which type) is sufficient to cover all water entering your house. If after fitting, you find the hot water is precipitating then you can fit a second unit on the feed from the hot tank. This is rarely needed with our units, except in areas of extremely hard water. Just pick the right size unit for your house. For 9 years we have not had a lower customer retention rate than 98%. Even so, water is capricious.

Can I send a unit back to the factory for service or repairs?

Technical Support
Absolutely! Anyone can send equipment to Rane for repair work, maintenance or testing, so long as a return authorization (RA) number is obtained before the item is sent. Units shipped from outside the U.S. may incur exorbitant import duty and landing charges so we suggest non-U.S. customers contact their appropriate International Distributor. We quote estimates for non-warranty work only by model number, at the time the RA is given.

Can I service the unit myself?

LUSCENCE/CLESSENCE Consumers FAQ
No user serviceable parts are included, and the unit should not be dismantled. If a fault develops, please contact your dealer.

What is a condensing boiler?

Central Heating
A condensing boiler pre-warms up the new combustion air which is drawn through the balanced flue, using the waste heat in the flue gases. This heat recovery makes them more efficient and cheaper to run. Cooling the waste gases causes the water they contain to condense out, hence the name. Tel: 01495 307800 Fax: 01495 307912 Email: office@excelsior-homecare.com Web: www.excelsior-homecare.com

What type of electrical service do I need to operate the mobile rental unit?

InSight Rental Services
All mobile rental units (including the imaging equipment) will operate on 480 volt / 3 phase / 150 amp service. The service should be 5-wire (wye) configuration with a Russell Stoll connector (part # DF2504FRAB). For more details request a site-planning guide.

I have very hard water. Is there anything that I need to do to protect my steam unit?

Steamist Steambath & Sauna - 201-933-0700 - Frequently Asked...
You may want to consider a whole house water treatment system if the water quality is a concern. The Steamist steam generator can operate in conjunction with a water softener. It is important to realize that good water is a condition which is desirable for drinking as well as protecting the plumbing systems, decorative hardware, faucetry and glass from the negative effects of hard water. An automatic drain is also available but not required for the generator.

I need a schematic and / or manual for a unit, but don't see it on your website. What can I do?

Technical Support
Most products have documentation available on our site. The older units are listed in the Library section under Discontinued Products. If you don't see your unit listed, check there. Every letter in the model designation makes a difference, so be sure to view the exact same documentation for your particular unit, (i.e. don't use an MP 22z manual if you have an MP 22).

Do I need to turn in all my receipts with my troop financial report to the service unit?

Frequently Asked Questions (FAQ's) - Council Realignment, Gi...
You will need to turn in your troop financial report (GSSJC Form 31) and a copy of your bank statement to your service unit by May 31 each year. You do not have to turn in supporting documentation, such as receipts, but please keep those on hand in case there is a question. Troop financial records supporting documentation should be retained for three years.

What is the Unit Service goal?

Cahuenga District FAQ
The Unit Service goal is to provide direct coaching and consultation by District volunteers for unit adults to help ensure the success of every Scouting unit. The Unit Service function is carried out by the District Commissioner, his or her staff, and/or the District Training Staff. All members of these staffs are volunteers.

Where do I mail a unit for repair service?

Crystal Ear® - The Sound Solution
Crystal Ear® Service Desk @ P.O. Box 17350 Tampa, FL 33682-7350; send the required fees with the incoming unit(s). Insure and properly package your property using a shipping box--insured Priority Mail Service with the U.S. Postal Service is recommended.

How can I check on the status of my unit service?

Triplesservice.com- Electronics and Pro Audio Service Comple...
Triple S requires 5-10 business days to evaluate your unit for repair on the workbench. Once evaluated, if the unit does not require parts to be ordered, it may be completed on the workbench in 1-2 business days.Back to Top Triple S charges $75 per hour of service time, plus the cost of any parts required. A non-refundable $45 deposit is required for work on all non-warranty units. The deposit is deducted from the final balance due when repair is complete.Back to Top

Is there a Health Service Unit on campus?

The University of the West Indies, St. Augustine, Trinidad a...
Yes. The Health Service Unit (HSU), which is located about 50 metres north of Trinity Hall, houses a walk-in medical clinic and pharmacy, and provides counseling services. Opening hours are 8.30 a.m. to 8.00 p.m. during the semester and 8.30 a.m. to 4.30 p.m. during vacations. For more information, call UWI Helath Service Unit at 662 2002 Ext. 2149. For more information about the Pharmacy, call 662-2002 Ext. 2150/2449 or e-mail pharmacy@sta.uwi.edu.

I need a replacement mic for my unit. or My microphone stopped working can I get it repaired?

Technical Support
The microphone for the RA 27, RE 14 and RE 27 is not a serviceable item. Although delicate and very accurate it is quite affordable to replace in the event yours is broken or missing. Just contact the Parts Department and tell them you wish to order a replacement analyzer microphone, (a k a MIC 1; no fancy part number needed here.)
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