Enter your full Account Name: (for example, Joseph_Smith@uml.edu). Enter your old and new password, then confirm your new password. Remember, the system remembers your last two passwords so your third password will have to be unique.

Outlook Web Access is the online email client that predoctoral students can use to access their email account. Check out the OWA Quick Reference.

Answer: If you are accustomed to using the full Outlook client to access your email, you might have entered your password incorrectly when attempting to log on to Outlook Web Access. The Outlook client is not case-sensitive for password resolution. If you have a capital letter in your password that you do not normally capitalize to access your mail, typing your password without the correct capitalization will cause Outlook Web Access to deny your login.

Keep the default settings. We do not recommend setting the password as the Exchange Administrator cannot over ride this password.

You must log in to the OWA ( https://mail.uottawa.ca/exchange/) to change your password. Instructions

Microsoft provides OWA as part of the Exchange Server, allowing users to connect remotely via a Web browser such as Internet Explorer. OWA offers most of the same functionality as Outlook 2003. It looks very similar, and, crucially, lets you see the same e-mail, calendaring, address books, etc. as you would see when using Outlook on your office PC.

Verify that the correct username was typed in the User Name box. User names and passwords are case sensitive, so make sure that your cap locks are not on. If you can log in via we mail, call the Helpdesk at 285-1517 to report the problem with the desktop version. If webmail rejects the password, bring a picture id to RB 165 so that your password can be reset.

OWA offers spell check functionality if you are running Internet Explorer on your Windows workstation. To enable spell check on all outbound messages, navigate to the Options screen and select Always check spelling before sending. Then click Save and Close to commit the new configuration.

The from address in Outlook Web Access is automatically configured to be your proper legal name as provided by the Registrar/Human Resources and cannot be changed at this time. The "from" SMTP address is set to be your official UML email address, Firstname_Lastname@uml.edu.

Answer: The attachments you can view with Outlook Web Access are .txt (text), .jpg, .bmp, .gif, files. Attachments such as .exe cannot be opened in Outlook Web Access. Depending on how you have your browser configured, you may be able to view Word and Excel documents within your browser window. Otherwise you will have the option to download these attachments to your computer to view them.

You will no longer see messages with the ***spam*** tag in the subject. These originated from the old anti-spam system. The new system does not flag messages in this manner. Otherwise, you should see no difference, except for fewer unwanted messages.

You may change your password from the Preferences. In the Preference tree, Change Password is under Server Preferences.