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Frequently Asked Questions

Is the OneTouch USB Cable compatible with LifeScan's IN TOUCH® Software?

LifeScan Products -- Frequently Asked Questions about OneTou...
No. The OneTouch USB Cable is not compatible with IN TOUCH® Software, which is no longer distributed. Only the OneTouch Serial Cable is compatible with IN TOUCH.

Can LifeScan exchange a OneTouch Serial Cable for a OneTouch USB Cable?

LifeScan Products -- Frequently Asked Questions about OneTou...
No. Although the OneTouch USB Cable was more recently introduced, it is not considered an upgrade from the serial cable. Rather, it is a distinct product. The two types of cables are equivalent in quality.

What is a OneTouch USB Cable? Why did LifeScan start offering one?

LifeScan Products -- Frequently Asked Questions about OneTou...
USB” is short for “Universal Serial Bus.” A single USB port can be used to connect up to 127 peripheral devices, such as mice, modems, and keyboards. USB also supports plug-and-play installation and hot plugging. Originally, the OneTouch Interface Cable was available only in a 9-pin serial version. Some newer computers are produced with only USB ports, which is why LifeScan introduced a USB cable in 2004.

What is the difference between a OneTouch Serial Cable and a OneTouch USB Cable?

LifeScan Products -- Frequently Asked Questions about OneTou...
Both provide equivalent communication for all our meters. The distinction is that each kind of cable is intended for a different kind of connector to the computer. Some newer computers do not provide serial ports, which is why we introduced the USB version of the OneTouch Interface Cable in 2004.

Can I connect the OneTouch USB Cable into a USB hub?

LifeScan Products -- Frequently Asked Questions about OneTou...
Yes, the OneTouch USB Cable can be used with a hub, rather than connected directly into a port on the computer. With the 9-pin serial cable, just plug it into your meter and the serial port (COM port) of your computer. You may need to restart your computer if another device had been using the serial port. With the OneTouch USB Cable, you must install a software driver before using it for the first time.

If I want to uninstall the OneTouch USB Cable driver, what do I have to do?

LifeScan Products -- Frequently Asked Questions about OneTou...
Version 1.0 of the driver should be uninstalled from the same CD used to install it. Insert the CD and search on it for a folder named "Uninstall." Open the folder and double-click on the file named DRemover.exe. Follow the instructions as prompted. (If you have misplaced your CD, contact LifeScan's Data Management Line at 800 382-7226; we can send a replacement CD or walk you through the process of doing a manual uninstall, if you prefer). If you installed Version 2.

Can I use a USB cable with the Conversion Software?

SINGER® SEWING CO. | Frequently Asked Questions
A USB cable may be used with a USB-to-Serial (9-pin) conversion cable. For Window? 98, NT, 2000 & ME these conversion cables usually require that an software program (included with the cable) be installed on the PC in order for the computer to recognize the cable. Window? XP (or higher) usually does not require the cable software.

Is OneTouch Diabetes Management Software compatible with a Macintosh® Computer?

LifeScan Products -- Frequently Asked Questions about OneTou...
No. The software is designed to work with an IBM-compatible computer with a Pentium II processor (or greater). There are no plans to launch a Macintosh version of the software.

Is SpinRite compatible with USB and Firewire devices?

GRC | SpinRite 6.0 FAQ - Frequently Asked Questions
The best answer to this is a firm "maybe". DOS device drivers are available for most USB and Firewire controllers. If such drivers are added to a DOS boot diskette so that your USB or Firewire drive is "seen" by DOS, SpinRite will also be able to "see" and operate with it. However, the performance of the drive through the DOS drivers and the serial (USB/Firewire) cable will likely be far lower than if the external drive were connected directly to a PC's motherboard controller.

Can I record directly in the Wave player software using the USB cable? If yes, how do I do that?

Olympus - FAQ's
Please see the following PDF file, for a detailed description on how to record to the PC using the USB cable.

Is the SURFboard cable modem compatible with cable modem equipment from other manufacturers?

SURFboard® General Frequently Asked Questions
Yes. All Motorola SURFboard cable modems are built to comply with the Data-Over-Cable-System-Interface-Specification (DOCSIS®) interoperability standard. Click here for more information about DOCSIS® from Cable Television Laboratories, Inc. (CableLabs®). In fact, Motorola received its first CableLabs® certification in May 1999.

What is a OneTouch Interface Cable? How do I get one?

LifeScan Products -- Frequently Asked Questions about OneTou...
This special cable is required to transfer data from your meter to your computer. Two types of OneTouch Interface Cables are available: A 9-pin serial cable and a USB (Universal Serial Bus) cable. Each works with a different connector on a computer. Our cables are approximately 6 feet long. A OneTouch Interface Cable can be ordered online or through the mail.

Is my computer and software compatible with your PowerPoint Templates?

PoweredTemplates - Frequently Asked Questions (FAQ)
Our Products are compatible with Windows 95/98/2000/NT/XP Mac. Operating systems and PowerPoint Versions: 97, 2000, 2002, 2003 and up. Backgrounds may be used with all PowerPoint versions. The templates are also compatible with OpenOffice software.

What is the maximum length for a USB cable?

Technical Support - Digitizing & Measurement Products - ...
The maximum length for a USB cable is 5 meters (197 inches). The power transferred through a USB cable that is greater than 5 meters in length will start to decrease, and the device may not function properly.

What is OneTouch Diabetes Management Software?

LifeScan Products -- Frequently Asked Questions about OneTou...
OneTouch Diabetes Management Software is an easy-to-use program that allows you to transfer your blood glucose readings directly from your meter to your computer. Then, using any of 11 pre-formatted charts and graphs, you can analyze your blood glucose data in detail. The information helps you and your healthcare team to more easily and quickly spot trends, evaluate your progress, and modify your treatment plan accordingly.

I don't have a Serial Port on my laptop. Do you have a USB cable?

Marathon Products Frequently Asked Questions
I've connected the USB to Serial adapter but it's on Com Port 5 (or higher) and your software only has Ports 1-4. This issue applies to the c\temp software only. This has been resolved with the new version of the MDAS-Pro software. If you do not have a copy of this software, please contact us.

Is the USB cable exclusive to this camera?

Pentax Canada - Optio43WR
The USB cable (I-USB7) provided with the Optio43WR is also compatible with other Pentax Optiocameras such as the Optio550, Optio555, OptioS, OptioS4 OptioS4i and Optio40.

Why is the Y USB cable supplied?

Franklin Wireless : The leading Developer of CDMA Technology
The CDU550 is provided with a system whereby by connecting both USB ends, the modem receives more power thereby extending its signal strength slightly. This is only really necessary in fringe coverage areas. Please see the manual for a complete guide to connecting your CDU550.

What USB Data Cable should I buy?

V710 E815 V3C FAQ
The V3C/V3M/Krzr/Maxx Ve/Slvr L7C Uses "standard" 5-pin USB A to Mini-B as used by many digital cameras, PlayStation Portable, portable Mp3 players, portable external hard drives, Blackberries, etc... Local Availability at Radio Shack and Best Buy, Circuit City, Cingular stores and probably others... Note: Walmart is said to have a PSP cable which will work for $5. See also -> Cheapest places to get the RAZR USB cable? Newegg.com sells a Kit of MPT v4.
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