If your Order was shipped to an address located in the lower 48 states of the USA, it was most likely shipped by UPS ground shipment, which can take "3 to 5 business days" to arrive. Since Affinity guarantees to ship within 2 business days from the time you place your Order, it can take up to "7 business days" to arrive. If the time period extends over a weekend, add 2 more calendar days. UPS does not usually deliver on Saturday or Sunday, and Affinity is closed on weekends.

The decision to require a signature or not is left up to the individual UPS Driver. If he/she deems their is no safe "drop off" location for the package, a signature tag will be left. WE do not require it, but in some circumstances UPS does.

Are they able to accommodate your rig size? Some campgrounds don't have large enough sites for bigger RVs, especially if they are towing. It is recommended that you inquire about size restraints ahead of time.

Please wait until the day after receiving your tracking number before attempting to track your package. If at this point you cannot track your package, e-mail us at sales@thedbsnorkel.com and we will work with you and UPS regarding your shipment.

A: Yes, as soon as your product is shipped you will be emailed with a Tracking Number. This allows you to follow the shipment and plan its arrival. Please Note: If your order is shipped from the manufacturer a tracking number will not be provided since the item is not shipping from our warehouse.

If you placed an order using either UPS 2-day or UPS Next Day service, you can track your order online using the UPS tracking information. (Tracking information is not available for regular US Postal Service mail.) There are two ways to check the tracking information for your UPS order:

It is always up to the discretion of the driver, but you can add a note to the package that requests UPS to leave the package on the first attempt with no signature. If your driver usually leaves your packages without a signature, chances are that he or she will probably leave your package. If your driver usually requires a signature, he or she will probably require a signature with this package as well. Another option is Saturday delivery, which is $35.00 over the cost of ground shipping.

With Webmation E-mailer's Campaign Tracking, you have "real-time" access to reports and charts! You can see exactly who read your message and how many times they clicked through to your website---the reports show which people unsubscribed and which, if any, e-mails "bounced." In addition to the detailed reports, summary reports (with colorful charts) are available in "real-time" as well.

When tracking information is available, we will email you the information as soon as we receive it. If you have not yet received an email from us, you may send an email to tracking@eGeneralMedical.com to request an update. Alternatively, you can view the current status of your order at Yahoo! Shopping (requires a Yahoo! user ID). Tracking is generally available for all orders except those shipping internationally and APO shipments.

Set ups depend on your event location and the availability of furnishing. Some of the set ups that may be available include, theater style, conference style, rounds and classroom style. To view setups and room diagrams for the unions visit Union Operations. Please speak with a scheduling manager to discuss the set ups available for your event.