Once your order is placed, you will be taken to an order confirmation screen that will provide you with an order tracking / reference number. You should receive a confirmation e-mail within a few hours, or in the morning of the next business day. This email indicates that your payment was successfully approved and that your order has been processed. If you have any questions about your order, please call us toll free at 1-866-376-2690 or e-mail us at info@home-water-purifiers-and-filters.com.

A : We will send an Order Confirmation email to the e-mail address provided in the online form. Please make sure that you provide us your correct e-mail address. You will hear from our staff within 24-48 hours.

After submitting your order online, you will receive a confirmation via email within 10 minutes. If you still have not received a confirmation via email within 24 hours please contact us by telephone or email.

confirming your order within 1 business day. When the loft ships we will e-mail you the Shipment Tracking Number.

You'll receive an email confirmation, and a second confirmation when the order ships. If you're paying via PayPal, then PayPal will have a record of your transaction, so you can always log into the PayPal website to ensure that your order was placed correctly (you won't receive a shipping notification if paying by PayPal). And of course, you can always check with us, too.

For all orders placed through Etechisland.com website, you will receive an order confirmation email to the address that you have provided your account. However, if an order was placed and you still did not receive the order confirmation email, you can log into your Etechisland.com account and check the Order History page. This page will display all the orders that you have placed with us including the new one if it came through successfully.

After you hit the <submit> button on the order form, you should see a Thank You page. If you do not see the Thank You page, your order may not have gone through. All designs and patterns are now set up for instant download. If you use PayPal or a credit card, the instant download link is active immediately. If you send payment through the mail, the download link will be activated once payment is received. Do not hesitate to email me if you think your order was lost.