Your system needs the most recent drivers and software. Download and install the latest version from the updates page then run the hardware tune-up utility. If the source is a NTSC source , "Drop frame mode" must be checked in the "Advanced MPEG Properties" page to avoid a lip sync loss.

On the File tab, make certain that the Export options are set properly. That is, if you want video in your output SWF, check "Export Video". If you want the source audio to be encoded into the SWF, check "Export Audio". If this is the case, and you still can not encode the audio and/or video, please make certain that you have all the proper media components for the format. If your source file does not properly play in its native player (eg.

If the video plays back on your computer without problems then your best option is to re-encode the video and choose different video and audio bit-rates. See the FAQ on how to stop movies jerking.

This is usually to do with the speed of the system used for encoding. Older and those machines with low RAM will have trouble encoding video and will often produce video that falls out of sync. The power of the playback machine is also a factor. The larger the viewable video area, the more resources required for seemless playback. You will need to weigh up the average system of your users with the size of the video that you provide, or look to offer multiple sizes.

There have been numerous reports of "lip sync" problems, where the audio lags slightly behind the video, and even reports of the audio coming before the video. Perception of a sync problem is highly subjective--some people are bothered by it while others can't discern it at all.

This appears every now and then due to regionfree mode or at playback of an NTSC movie on a PAL TV-set or viceversa. Change region and/or TV-format.

The synchronization result of video and audio is highly depend on the computer performance. Please quit all other programs including any background jobs during conversion. Sometimes, the streaming audio in flash movie will cause the out of sync problem. To get the best result, we suggest to change the streaming sound to event sound, and disable the "Audio Streaming" setting in the Publish Setting Dialog Box when you export flash to swf.

No, you can't. As the audio and video is converted within 2 different phases, it is impossible to sync audio and video because the interaction between these 2 phases cannot sync to each other. However, we'll try to solve this problem in future release.

It is quite possible your phone requires different settings with what we offered or you set. Please get to know more about what proper settings for frame rate, as well as some others your phone can support. If the Advance button is disabled, after you click Audio tab and please click Volume button in Sound Recording panel and then you will see a pop-up window, and choose Properties in Options menu and then please check Stereo Mix in the list.

This tends to happen with XviD/DivX source files. To fix the problem, click Start, Run, and type "rundll32.exe divxdec.ax,Config" without the quotes. On the second tab, check the box that says "Support Generic MPEG-4." Try encoding again. If you still have the problem, or if the command suggested above doesn't work, it's possible you have XviD installed but it is not handling all fourcc's properly.

Your computer is probably riddled with spyware, malware, Trojans, rogue dialers and the like. It is important to have up-to-date anti-virus software, a firewall, and anti-spyware etc. software installed on your computer. Avast and AVG are both excellent free anti-virus programs. Two good free anti-spyware etc programs are Ad-Aware and Spybot. ZoneAlarm is a great software firewall program that can be downloaded from ZoneLabs. They can all also be downloaded from Download.com.

Dialup connections between 28K and 56K are not fast enough for the 100K video stream, but I should be adequate for the 8K audio stream. The Microsoft Windows Media Player auto detects your connection speed by default and tries to play a stream it can handle. However, if you have an Internet connection accelerator program that claims to double, triple, quadruple, etc. the speed of your connection it will deceive your programs (i.e.

By default, the Media Player in Windows Mobile is setup for low bandwidth - thus it is disabling the video. Open the settings and change the network setting for connection speed to match the correct setting. This should allow both audio and video to work correctly.

Flash SWF video has two framerates: a) a video framerate, which is the number of distinct video frames per second in your video, and b) a SWF framerate, which is the number of SWF frames in your final Flash video. These are not the same thing and you have to keep track of both - and how they relate to each other and to the source video framerate. Flash video is different in this way then standard video which has only a single video framerate. (Note: This does not apply to FLV video.

None of the media housed in our library may be lent, however, given the appropriate time to locate libraries willing to lend media, we may be able to obtain them from another source.

The Audio and Video Assistant is an easy way to configure and fine-tune your webcam as well as your audio input (microphone). The Audio and Video Assistant provides options to maximize the quality of your webcam broadcast. The Audio and Video Assistant can be started from within a chat window by clicking 'Edit' → 'Edit audio and video settings'. The Configure Webcam dialog will then be shown. You may change your video settings by clicking "Change video settings" button.