You may have surpassed your Email storage space amount, please call for temporary increase, and then purge your old emails that you no longer need, including your sent items and deleted items. Alternatively, use an email program like Outlook or Outlook Express to download your mail off the server, and your mailbox will never overflow. Make sure someone didn't send you a very large file or attachment, or that your account is not on hold.

If you are accessing our mail servers (POP3) from outside our network or from a different provider, you'll need to setup your email client to "Use Authentication" when sending email which will then allow you to send email through our mail servers even though you are connecting through a different provider , provided you are one of our customers. i.e.

First, send an email directly to your spamcop.net email address. Then, login to webmail or use your regular email program to see if it shows up. If it does, that shows that we're receiving email and your account is currently capable of receiving email. If we POP your mail for you, login to webmail and go to your POP settings. Are your POP accounts listed as having zero errors? If not, there should be a clue here as to why we are unable to POP your mail any more.

In the event that a previously functioning email account for your domain name is not working, check the following to diagnose the problem: Have you recently made changes to the domain name servers or zone file information listed for your domain name? If so, the information may not have fully propagated throughout the Internet yet. Propagation time is the amount of time that it takes for domain name information to be distributed throughout the Internet.

Most ISPs now block you from sending email using their SMTP server if you are not physically connected to their network (for example if you are connected to the Internet via goodnet). If you find you have trouble sending mail, for example if you receive an you will need to change your outgoing (SMTP) mail server to smtp.blueyonder.co.uk. If you are unsure of how to do this, please refer to the detailed instructions in the Data Services User Manual.

Your storage space on the server may have reached it's limit. You will not be able to send or receive email from your webmail account if your storage space on the server is full. You will need to download your emails to a computer, through an email program such as Microsoft Outlook Express.

Some ISPs (like MSN, earthlink, juno, prodigy, etc) block ALL smtp traffic except smtp traffic destined to their own servers. This is to prevent their ISP customers from sending out spam. So to solve the problem, you need to make the following changes in your Outlook email client: instead of using the mail.domainname.com server name that we assigned to you for sending email via your domain, you will need to use your ISPs smtp server instead.

What is dialup access# and how do I setup Pager Notification? My pager company does not know anything about dialup access#.

Currently, you can send short email messages from AltME. We also plan to provide an email gateway that will let you forward select email messages to an AltME message list. Other email-related features are in the works as well.

With SBC Yahoo! DSL, you can send and receive mail from any web-connected computer or from your current email client.

Your account may be set up to be forwarded to a different Email address so that mail sent to your new address will only be delivered to the Email address it has been forwarded to. This can be changed by logging into the "Mail Manager at mail.YourDomainName.com/admin or click the "Mail Manager" button at www.YourDomainName.com (replace "YourDomainName.com" with the Domain name that you purchased.) Note.

Our SMTP servers are configured as secure relays. This means that you cannot simply reference "mail.yourdomain.com" as an Outgoing mailserver unless you successfully log in via one of your pop3 accounts at "mail.yourdomain.com' before you try to send. This is a mandatory setting to prevent spammers from using our mailservers as havens for unsolicited email.

To help prevent the relaying of spam, we have authentication setup on our servers. In your email program for your email account, please enable the option "my outgoing server (SMTP) requires authentication", and choose to use the same settings as your incoming mail server.