No. The Confirmation Voucher printed from the confirmation mail is all you need. Some hotels request that we wait to submit guest names until 7 days prior to check in. In such a case, your hotel room is reserved, but your name is not yet on file with the hotel. Rooms are provided by Guide Rooms, under an agency agreement with Guide Vision Limited.

To confirm a booking simply contact us by email or phone on 0808 100 1800 with a request to confirm your booking and our dedicated team will be happy to help.

Review everything that's presented to you on the "Booking Details" page. If it's incorrect, go back to amend your selection. If it's correct, enter your details as well as credit card information and click "continue" button.

No. Many of the hotels in China do not offer reservation numbers to guests. Providing your name to the reception desk is enough to confirm your booking. However, when you make a reservation via our website, there is an automatically generated file number. That is for tracking your reservation in our system only. The hotel's reservation number (if one is given) will be given via the confirmation email.

Yes. You will need to send a nonrefundable deposit cheque to the 'All Action Events LTD' in London or alternatively you can pay by credit card over the phone (0870) 7873897 . Failure to pay a deposit at least 2 weeks in advance of your event will result in the cancellation of your booking. The All Action Events office address.

Yes we will confirm your booking within 24 hours of receipt or notify you if we are not available. If you do not receive this confirmation please contact us as we may not have received your booking. We will also send you a chauffeur confirmation notification 2 days prior to your arrival. This will contain the name and mobile/cell phone number of your chauffeur. [Top...]

You can change your course date, or even cancel for whatever reason. However, please keep in mind, we do have strict policies and fees for cancellations and changes. Reschedule Policy: One (1) free reschedule is allowed if more than 30 days before a scheduled course date. Any additional reschedules if more than 30 days before a scheduled course date cost $250.00 each. Rescheduling 29-11 days before a scheduled course date cost $500.00 or 50% of the course deposit, whichever is less.

This will usually be sent to you within 3 hours if you have made your booking between Monday - Friday: 8am - 7pm (GMT) / Saturday: 8am - 12pm (GMT). If you book at any other time, you confirmation email will be sent to you the following morning. Of course, last minute transfer requests are treated as a priority.