In DSL terms, the difference between a modem and a router is the number of computers it can provide the Internet to. A modem is suitable for a single computer connected to broadband. Routers are designed to share the connection between multiple computers. If you have more than one computer in the house, then you should choose an ADSL router. See similar questions...

Once your order has been accepted and your DSL line successfully enabled by BT, we will send you a confirmation email. We will then dispatch your Modem or Router within 2-3 days. See similar questions...

No, the router must be connected to a cable or DSL modem and acts as a traffic cop directing traffic from the modem to your PCs. A cable/DSL modem is a device that connects a Cable/DSL broadband line to a computer or home network. See similar questions...

All users of Swiss e-mail accounts now requires authentification on the outgoing mail server of his e-mail provider before sending e-mails. This is due to security changes. Your e-mail provider will be happy to provide you your smtp server. Bluewin users are sending with SMTPAUTH.BLUEWIN.CH, Freesurf users are sending with SMTP-AUTH.FREESURF.CH. Please make sure that the option "Outgoing mail server requires authentification" has been checked. See similar questions...

Yes that is possible. There is a basic charge of € 90.15. The technician will call you using your contact details and arrange an appropriate appointment. See similar questions...

Yes, The self installable Kit ADSL USB MODEM is available with an English installation manual. The Kit ADSL Router (Wireless) however may require an independent installation, depending on level of IT knowledge or experience. See similar questions...

No problem. Freshtel Internet Phone will work with almost all NAT servers. In fact, we have never had a problem with any of them. If you experience any NAT issues then please let us know. See similar questions...

No. All Tiscali Business Broadband products can be sold as "wires only" - which means you provide the Modem or Router and we will provide the service. Tiscali makes no insistence that you use Tiscali supplied equipment. However, Tiscali cannot offer technical support relating to modems or routers for non-Tiscali supplied equipment. See similar questions...

Tiscali offers a full complement of peripherals (cabling, extra filters, PCMCIA cards etc.) These can be purchased from the online shop: http://www.tiscali-business.dslshop.co.uk See similar questions...

Most routers are designed for broadband internet connections only. The Apple Airport is an exception as it has a dial-up modem built-in and can also support Broadband connections. See similar questions...

These models are designed to work with an external internet connetion, such as a an external ADSL or cable modem, and so are ideal for using with a Telstra Bigpond or Optus cable service, using the cable modem supplied by Bigpond/Optus. Please see the WAN FAQ. The DrayTek Vigor models which have a built-in ADSL modem are hardcoded to apply router, firewall and VPN to the ADSL interface (and ISDN interface, if included). See similar questions...

We provide a preconfigured adsl router. If you would prefer to provide your own router please call rucc to comfirm compatability. See similar questions...

No. SHDSL uses a different spectrum. A Cisco 828 router is supplied with every service. This has modem and routing capabilities and is all that most customers will require. See similar questions...

If you have been using a modem/router with your ADSL service, which is already ADSL2+ compatible, you will not need to reconfigure it. If you have purchased an ADSL2+ compatible modem/router from TPG upon registration, you just need to ensure your modem/router holds your current password. If you require assistance with this, please contact the TPG Technical Support on 1300 360 855. See similar questions...