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Frequently Asked Questions

What is CORELLE made of?

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CORELLE dinnerware is created through a very special glass lamination process which thermally bonds two clear "skin" layers of glass to a white or beige "core" layer. CORELLE glass compressing process which manufactured CORELLE bowls and plates is not applicable to make CORELLE cup, mug's shapes with handles and foot of Chinese rice bowl.

Who makes CORELLE?

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All CORELLE dinnerware is manufactured in the USA by the same Corning, New York factory that has made every piece since the line was launched in 1970. The CORELLE brand is no longer part of Corning, Inc and is now owned and operated under World Kitchen, LLC, whose family of brands includes household names such as CHICAGO CUTLERY®, CORNINGWARE®, EKCO®, PYREX® and REVERE® etc. See similar questions...

Why are there rust or brownish marks on my CORELLE?

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Each community has a slightly different composition to its water supply. These can be caused by iron deposits in your water supply with high iron content or even by exposed metal parts in your dishwasher or drying rack. Tips: To remove iron stains, use a mild cleanser or a recommended non-abrasive cleanser such as CORNINGWARE Cleaner & Conditioner. See similar questions...

Why are there stains on my CORELLE cups or mugs?

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The oils from coffee or tea will adhere to the sides of the cups or mugs because of the mineral deposits/residue in the water. Tip: This coffee or tea discolouration can be removed by cleaning with baking soda or mild cleanser. Alternatively, fill cup or mug 1/4 full with vinegar, dip and clean with a paper towel. Rinse and dry thoroughly. See similar questions...

Why is my CORELLE backstamp not positioned in the middle?

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Although all the products are being manufactured by cutting edge machines, the backstamp can be printed slightly off from the middle. As this is within the company QA (Quality Assurance) criterion and only items passed by the criterion can be sold, it is not covered under warranty. This mark seen on the back is resulted from the manufacturing process. As this is within the company QA (Quality Assurance) criterion and passed by testing agency, it is not covered under warranty. See similar questions...

Why are my CORELLE plates warped?

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The CORELLE dinnerware manufacturing process produces strong, lightweight dinnerware. However, there may be some visible variance on the rims of the items that is noticeable when the dishes are stacked. CORELLE may appear to be warped because they fit so snugly together; repositioning them in the cabinet may make it less noticeable. This variance is within the guidelines set by our QA (Quality Assurance) department and does not affect the performance of the product. See similar questions...

Can I use CORELLE in microwave oven?

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Yes. As CORELLE is heat resistant as well as break resistant, it can be used in microwave oven. But do not heat CORELLE on top of gas, electric and ceramic stovetops, on or near any other direct heating source such as range heat vents, pilot light, open flames, etc even for warming purposes. Do not use CORELLE under broiler/griller, browning element of microwave oven or in a toaster oven. See similar questions...

Can I use CORELLE in refrigerator or freezer?

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Yes. CORELLE can be used in refrigerator or freezer as well as in microwave oven. For use in freezer, please use with caution as liquid expansion may cause possible pressure for glass to break. See similar questions...

Does CORELLE have harmful substance?

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No harmful substance can be found in the glass material. In particular, all products manufactured by World Kitchen LLC pass the strict criterion which FDA in USA stipulates. Besides, CORELLE is nonporous ; it does not stain or retain odors. See similar questions...

What causes the grey lines or marks on my CORELLE?

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Grey metal marks can be commonly found on all glass products. These marks is caused by friction between glass and metal such as using metal utensils, silverware, exposed metal on dishwasher racks or stainless steel sinks. Most glasses are transparent, and metal mark is not found easily. While CORELLE is a 3 layered compressed white or beige glass, these marks can be found easily. See similar questions...

I just purchased my CORELLE. Why does the surface feel sticky or greasy?

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CORELLE is coated with a clear & harmless coating spray at the last process to avoid any damage from glass-to-glass contact during shipping. Please wash the new CORELLE in warm water before using to remove the protective coating. See similar questions...

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