You must log in to the OWA ( https://mail.uottawa.ca/exchange/) to change your password. Instructions

Keep the default settings. We do not recommend setting the password as the Exchange Administrator cannot over ride this password.

Verify that the correct username was typed in the User Name box. User names and passwords are case sensitive, so make sure that your cap locks are not on. If you can log in via we mail, call the Helpdesk at 285-1517 to report the problem with the desktop version. If webmail rejects the password, bring a picture id to RB 165 so that your password can be reset.

Enter your full Account Name: (for example, Joseph_Smith@uml.edu). Enter your old and new password, then confirm your new password. Remember, the system remembers your last two passwords so your third password will have to be unique.

You may change your password from the Preferences. In the Preference tree, Change Password is under Server Preferences.

To update your password, log in to your member account by typing in your email and password. Once there click on the “change password” link and type in a new password and click the “submit” button to save your new password. You can now access the site with your new password. To reset your password, click on the “Forgot Password” button under the customer login section. On the next page enter your email address and click the “Send email” button.

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