For Video CD, your DVD player must be capable of playing VideoCD 2.0 discs. Check the specifications page in the instructions included with your DVD player to see if the VCD format is supported. Your DVD player must be compatible with the type of DVD or CD disc used to record your title. Many DVD players are not compatible with some brands of -R, -RW, +R or +RW discs. Your DVD player must support the speed at which you burned your media.

This could mean that the disc may be scratched or dirty. If after trying several DVD's or CD's, you still have the same results, possibly the DVD's laser is having a problem reading the disc. ? If the unit is less than 30 days old, exchange it at the purchase location. If the unit is over 30 days old, obtain a return authorization number by sending an email to customerservice@apexdigital.com to have the unit sent in for service.

Make sure you are using CD-R disks, not CD-RW disks - very few CD audio players can recognise CD-RW disks at all. Make sure you are burning single session audio CDs with your software - audio CD players won't, for the most part, recognise data CDs or multi-session CDs. If you are burning single-session audio CDs on CD-R media and they still won't play on your audio CD players, then I'm afraid it looks as if your burner just can't produce disks that your audio players can read.

First, make sure that the disc isn't a DVD! For example two of the discs in How to be a R.E.A.L. Success are DVDs. If the disc is a CD, first try playing it in another machine. If it still does not work, please e-mail us at CustomerCare@MMPink.com or call us toll-free at 1-888-556-2308.

No. This is because the pits of a DVD are far smaller than those on a CD and require a laser of smaller wavelength than the CD uses.

In order to play any of these formats, you must have a player that will play that format. Many computers now come with DVD drives in which case you could play DVD. If your player is not DVD compatible, it will not play DVD.

A DVD-Video player cannot play CD-i discs, since it does not include all of the CD-i logics such as the required operating system in ROM, the CPU and the appropriate audio and video decoding ICs. Most DVD-Video players however can play Video-CDs, but they use an internal playback application instead of the CD-i application that is stored on every Video-CD disc. Hence, CD-i specific additions such as menu screens or subtitles will not be shown.

First of all, please turn off your anti-virus software and other burning applications which might access the CD/DVD units at the same time. Try a different brand of recordable media. The compability of DVD discs is various and burning DVD-Video is very sensitive to the DVD disc. Here is the information on DVD media compability http://www.videohelp.com/dvdmedia . We recommend you use 4x or 8x DVD+R for burning. Another problem can be you are not using the right type of disc for your player.

Disc may be placed upside down in the tray, may be scratched or dirty. ? Turn off power and disconnect AC power plug from wall outlet for 30-60 seconds. Reinsert plug into wall and retry again. ? If using a UDR format, CD-RW's will not play ? Does not support MP3PRO format ? Use only Region 1 encoded DVD's ? When burning MP3 format discs, use the ISO 9960 type format. This option is typically in the preference settings section of your burning software. If using ADAPTEC 3.

First of all: Make sure you're not playing your DVD's on a CD player (yes it's happened to several of my customers). You must have a DVD drive. Make sure that you have DVD software installed on your computer (with your DVD player). For example InterVideo WinDVD or MediaMatics. Try download.com and search for DVD player. Otherwise please contact me at orion@photoshopdesigner.com and I will work with you or forward the problem to my outsourcers.

There is a substantial difference between CD-ROM discs and CD-R or CD-RW discs. Because of this, there must be differences in the drives used to read these different types of media. Most currently available CD players are capable of reading CD-R and CD-RW discs, but some older models were only designed for use with commercially produced CD-ROM discs. It may be possible to play some brands of CD-R discs in these older players, but we cannot guarantee success.

The audio presentation portion of our demo is presented as CD Audio. If you have a CD Player option for your computer, you will be able to hear the demo at your computer. Otherwise, any CD player will play the audio tracks of our demo CD.

No, you must import a CD to a Kaleidescape Server before you can play it. You can import a CD with the Movie Player 2, the Music Player, or the now-discontinued Reader.

Yes, CDG music will play in any CD player, DVD player, or personal computer. However, the lyrics will not be displayed on your TV screen or computer monitor screen.

If the copied DVD is a DVD?RW, try copying the source DVD to a DVD?R disc which is compatible with more models of DVD drives and DVD players.

The current drawn for CD/DVD players that are powered only by the USB ports exceed the supplied current. Use an externally powered USB CD/DVD player to install your software. The display is not receiving the USB signal needed for the touch. Verify your wiring harness and the connectors at both ends of the wiring harness.

While VCD, SVCD, DVD, MPEG1, MPEG2, DVD-R, and CD-R are widely accepted worldwide standards, we do not guarantee that our media will playback on your specific systems. You are responsible for resolving any compatibility issues between your DVD player and our CD or DVD-R media and audio / video formats. Please refer to your owner's manual, other third-party compatibility lists, or your equipment manufacturer.

Not all component DVD player support SuperVCD playback. To find out if your DVD player supports SVCD go here:

Kaleidescape Movie Players and Music Players provide reference-quality audio and video output that is comparable to the very best CD and DVD players that are available today.