Our signal will penetrate the walls of most buildings. It will not pass through live trees, but is unaffected by plastic trees. The general rule of thumb is that the radio signal will pass through anything that doesn't contain water or metal.

Short answer, No. However, your speed may decrease by up to 50% during torrential downpours of 6" per hour or more. Luckily, this type of rain is very rare in our coverage areas. Wireless links are not affected by fog, smog, snow or non-torrential rain.

Yes, both will diminish the signal. For that reason you will need a clear line-of-sight to one of our access points. Yes and no. Large amounts of rain or snow may diminish the signal, but wet weather also evens the air temperature. This reduces problems with interference issues such as fade drift, thereby increasing your speeds. At most you may see a 10% reduction in speed during a heavy rain or snow storm.

The BlackBerry handheld communicates using radio frequency just like a cellular phone. Coverage is affected by anything that interferes with radio waves. For example, you might find that the radio signal is stronger outside a building compared to inside.

No. The technology used by Phoenix Internet operates at very low power levels, similar to a cell phone, and much less than the amount that is emitted by your microwave oven. Also, radio frequency power drops dramatically as you move away from the power source. Typically, our antennas would not be placed where any person would be able to stand right in front of it for any significant period of time.

In most cases you will need a clear line of sight to the tower. Microwaves at frequencies of 2.4 and 5.8 GHz do not travel well through foliage and solid objects. We do have 900 MHz NLOS (non line of sight) equpment in selected areas with a lot of trees.

a) Performance of any wireless device can be affected by interference from other devices like cordless phones, microwave oven, and neighbouring networks. Please change your wireless channel to 1~13 (except 1, 6 and 11) to see if the signal improves.

You may want to consider changing your router to channel 1, 6, 11. Channel 6 is the most commonly used channel for 2.4 Ghz devices (including cordless phones, wireless keyboards and mice). In most cases you will get the maximum range on channel 1. Make sure that the router in question is positioned in the highest point available. For example, if the building is two stories high, you need to place the router on the second floor - not the first floor.

The wireless signal of the Access Point usually can cover a radius coverage of 50m in the closed environment. (i.e. the space is separated by floor-to-ceiling brick walls) Wireless signal is good within 25m. Beyond 25m, wireless signal strength will become weaker and data rate will drop. Actual performance may be varied depending on the radio conditions at the locations where the Access Points are installed.

The Arbor Day Foundation does not condone the practice of tree topping. Topping creates many problems for trees including insect infestations and diseases, weak limbs, shock and starvation to the tree and poor aesthetic qualities. For more information on tree topping, please contact Member Services for Tree City USA Bulletin #8 "Don't Top Trees". This bulletin is available for $3.

Signal strength will be affected if the wireless LAN card or Access Point is placed near metal surfaces and solid high-density materials. If there is obstacles in the radio signal path between the Access Point and wireless LAN card, radio signal may either be absorbed or reflected. The coverage will hence be decreased. In addition, other products that operate in the 2.4GHz radio spectrum, including microwave ovens and some cordless phones, may cause interference.

Trees can affect power in a number of different ways. They can undermine the reliability of your service at the precise location where a tree may contact a line, at other locations on that line or at other locations on the interconnected electric grid. Fallen trees can interrupt power to many customers. In a worst case scenario, a tree can tear down the entire line and break the poles that hold the line in place. It's not necessary for a tree to tear down a line to disrupt power.

No. The technology used by Reynwood operates at very low power levels, similar to a cell phone, and much less than the amount that is emitted by your microwave oven. Also, radio frequency power drops dramatically as you move away from the power source (Access Point- not the subscriber unit).

The signal coverage is typically about 40 metres in radius from the wireless access point. The coverage may vary in each Wireless Surf Zone due to the following factors

There are known issues with interference, including (but not limited to) amateur radios, existing microwave towers or antennas, and other 2.4 or 5.8 Ghz wireless devices. If you have a 2.4 Ghz cordless phone, you will need to locate it at least 10 feet away from your computer, antenna cable, and/or antenna.

Soil compaction occurs when vehicles, heavy equipment, large metal bins, or construction materials are placed or travel anywhere under the crown of a tree. As a result of compaction, air pockets in the ground are eliminated and this reduces the available amount of air and water that trees need to stay healthy.

Yes this is the advantage of multi polarization and obstruction penetration. A changing environment will not make you change your placement or alingment, when using our antennas.

If your proximity to the tower is roughly 1 to 2 miles away, then it may be possible to carry the signal through trees and still be able to get acceptable signal strength. If you are within ½ a mile from the tower, then you should be able to pass the signal through several trees. Extra ground height will only be assistance if it can help gain a better line of site with the radio tower. Otherwise, the reception quality will remain the same at any level of height from the ground.