If you have forgotten your username or your password, run the software and click on the "Forgot your password?" link. support@play65.com and send us your name and e-mail under which you have registered. Once your details are authenticated, you will receive a notification to your e-mail containing your username and your password.

This means either your username or password could have been entered incorrectly. Please note your password is case-sensitive; i.e. there is an upper-case /lower-case distinction between the letters therein, therefore you must enter it exactly the way it was first entered.

If you receive this message when attempting to log into WebCT, you are entering the wrong WebCT ID or Password. First, make sure your CAPS LOCK is off. WebCT is case-sensitive, meaning that the ID and password must be typed in the case they were entered in. All WebCT IDs at NWACC are in lower-case. WebCT passwords at NWACC are your Student PIN (Personal Identification Number). This is the six-digit number you use as a password to access EagleNet. It is not your seven-digit Student ID.

Please try retyping your username and password, making sure that there are no capitals in the username. The password is case sensitive.

First of all you must insure that you are using the Username and Password that was sent to you by Eset/www.koopnod32.nu. Then you must be sure that they are being copied exactly as given. These are case sensitive - we suggest that you cut and paste them to ensure exact transcription.

IC student accounts are created automatically from registration records. If you have registered for a class scheduled to meet in IC facilities your account will be created by the first day of the quarter. Students are required to activate their account before being able to log in. Activation may be done at https://myinfo.highline.edu or at a the activation kiosks available in Buildings 29 and 30 and at the Federal Way Campus. You will recieve your username and set your password at that time.

If you have just signed up, the logon details sent to you in the email will work. If you cannot get them to work, then check you are entering your email address as the username and cut and paste the password from the email. If this fails then try it on a different computer. If you have previously been able to login and now cannot, then you have most likely changed your email address on the 'user details' screen. This also changes the username you need to use to logon.

If you input your information last year with your email address, you can click on Forgot Password to have the system email you your login information.

It is possible that you are trying to enter the demo game with a real username and password or enter the real game with a demo username and password. Please, send us your name, address, phone number and e-mail under which you have registered to support@cassava.net and request your username and password.

The most common errors happen when you use upper case or lower case letters incorrectly. The password is case -sensitive, which means your password must be exactly as it appears in the auction records. The second problem comes frequently when folks copy and paste passwords and they inadvertently include a space before or after the letters in the password. You will get a "cannot use non-numeric" error message.

The first thing is to check your password with our system and have it emailed to you. Then be sure you are typing it in, not relying on information that may be saved in your browser. If there is already something in the browser window, delete it out and re-enter it. Be sure that you are capitalizing the password exactly like you originally entered it. You may need to clear your browser's cache buffer. In Netscape, go to Edit, Preferences, Advanced, Cache, Clear Memory Cache.

Be careful not to enter any spaces before or after the password, the spaces are interpreted as characters and you will not be able to login.

Your username and password are case-sensitive. That means that our system recognizes capital letters and small letters as different characters. If your username or password is "JONES", but you're typing "Jones", you won't be able to login. Your username and password must be entered in the same case (upper or lower) that you used to create them. Also check if the "CAPS-LOCK" light on your keyboard is on. This can also affect whether the information is entered in the right case.

Please call our Enrollment Services Center at (973) 972-8515. If no one is available, you can also call the UMDNJ Service Center at (732) 743-3200.

The Welcome to the new REINSW website page explains the various reasons why you may not have received an email from us with your username and password.

The email of your username and password is sent as soon as you complete registration. If you have not yet received it, it is probably delayed by one of the email servers between yours and ours. Please wait another 30 minutes - 1 hr. or so and see if it comes in. If you have an anti-spam filter running it may have also been moved to your junk folder or deleted. Please check there as well, or try adding resultsmail.