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Frequently Asked Questions

What is Nevo and where can I get it?

MyNevo :: Support
Nevo is a family of products and services that enable consumers to seamlessly connect, control and interact with devices, content and services in the digital home. Click here for a current list of devices that are Nevo-enabled. You can find the new iPAQ rx3000 series at local retailers or online at websites such as hpshopping.com See similar questions...

How can I sign up for nevo?

TIME Broadband
All you need to do is simply call up our friendly sales agents and they will provide you with all the required details. You can also log on to our website at www.time.com.my and fill in the form provided. Our friendly sales agents will then follow up on your request. See similar questions...

What devices can I control remotely with Nevo?

MyNevo :: Support
For version 1.0 of Nevo, you can control any infrared (IR) controlled device. This not only includes TVs, VCRs, and other audiovisual equipment, but also IR controlled fans, lights, and even fireplaces in your home. See similar questions...

How many devices can Nevo Control?

MyNevo :: Support
Nevo can control over 100 devices, and is compatible with a potentially unlimited number. Eight rooms are available, with fourteen devices per room. See similar questions...

I can't find my brand of device in Nevo. What do I do now?

MyNevo :: Support
Go to the My Nevo section of this website, then go to the Download Center. Click on Device Control Download and follow the instructions to look for the brand of device. Finish the download process, following the instructions on the website to synchronize the new device control codes with your Nevo. Then open Nevo and add your device using the Add Device wizard. Be sure to select the method of adding devices downloaded from the website when using the wizard. See similar questions...

What are the packages offered by nevo?

TIME Broadband
Simultaneous Ringing, Remote Office, Voice Messaging, 1 Hunt Group, Call Park Pick Up, Comm Pilot Express Simultaneous Ringing, Remote Office, Voice Messaging, 1 Hunt Group, Call Park Pick Up, Comm Pilot Express Simultaneous Ringing, Remote Office, Voice Messaging, 1 Hunt Group, Call Park Pick Up, Comm Pilot Express Simultaneous Ringing, Remote Office, Voice Messaging, 1 Hunt Group, Call Park Pick Up, Comm Pilot Express See similar questions...

What other services does nevo offer?

TIME Broadband
Enables business groups to receive incoming calls by a single phone number to a uniform distribution system, providing agent login and IVR See similar questions...

Who are the customers targeted by nevo?

TIME Broadband
Currently, we are targeting the Small & Medium Sized and Corporate companies within Ready For Service (RFS) areas, mainly targeting existing TIME Broadband customers in the Klang Valley. See similar questions...

How long will it take to install nevo at my premises?

TIME Broadband
We will need to install the Broadband cable and access equipment in your office, therefore this installation will normally take us one working day. See similar questions...

Will we be briefed on how to use the nevo service?

TIME Broadband
To receive the full benefit of nevo, it is recommended that all users have a 1-2 hour training session with our TIME Trainer. Training will be provided soon after installation of nevo. Your Office Administrator(s) and Users will be trained in two separate sessions on the same day See similar questions...

Are there any promotions for nevo currently?

TIME Broadband
Early Bird promotion: You will be entitled for the Advanced package at a Basic price if u sign up before the 31st December 2005 Introductory Promotion: First time subscribers will be given a free first month rental, if they sign up before the 31st December 2005 See similar questions...

Can I upgrade my Nevo 1.0 device to Nevo 2.0?

MyNevo :: Support
NEVO 2.0, which provides the universal home and digital media control functionality on the Mobile Media Companion, is currently only available on the HP rx3000 series iPAQ. NEVO is an embedded solution that is built into the device at the time of manufacture. Many of the new features in Nevo 2.0, including wireless digital media connectivity, are not fully-compatible with other handhelds on the market. See similar questions...

Why is Nevo Media Manager an important feature?

Nevo :: Support - FAQs
Universal Electronics believes in the vision of the Digital Home, and control of digital media content on personal computers is part of our overall product strategy. According to Parks Associates, Media PCs will account for 40% of U.S. home computer sales in 5 years, while sales of multimedia networking receivers and adapters are forecast to exceed 20 million units in the same time period. See similar questions...

How does Nevo Media Manager work?

Nevo :: Support - FAQs
Nevo Media Manager is built into NevoSL so you don?t need an additional remote to control your digital media. It\'s as simple as selecting where you are located and then accessing your content. For example, if you would like to listen to digital music in your living room, you simply select ?Living room? on the touch screen interface and NevoSL will automatically show a list of content that you can send to your living room. It?s that easy. See similar questions...

My PDA has an IrDA port. Can I install Nevo on it?

MyNevo :: Support
No, most consumer electronics devices are tuned to receive consumer IR (infrared), not IrDA. These devices "listen" on a different optimal frequency than IrDA, leading to data loss when using IrDA to transmit data to these devices. This means inconsistent control of your devices when using IrDA. See similar questions...

What kind of services does nevo offer?

TIME Broadband
You can make calls like usual, with basic call management services, (call forwarding, call barring and etc) and other advanced services such as the remote office feature and many more, depending on the packages selected. For a full list of features, kindly click here See similar questions...

Will I require internet access to use nevo?

TIME Broadband
You will not need it for making or receiving call. However, you will require access to the internet (browsing capabilities only) because individuals will have a secure login to manage their personal settings through a nevo web portal. See similar questions...

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