Absolutely, Berber is a weave, not a particular type of fiber. Berber is simply a type of loop construction that my come in olefin, nylon, wool or a blend. Berber requires a more thorough cleaning than other carpets because the "flushing" action needs to take place to get under, around and through the loops. Other companies that are not as thorough as we are have a lot of problems with Berber because they leave soil behind that can “wick” back to the surface.

Absolutely, Berber is a weave, not a particular type of fabric. Berber is simply a type of loop construction that may come in olefin, nylon, wool, or a blend. Berber requires a more thorough cleaning than other carpets because the "flushing" action needs to take place to get under, around, and through the loops. Other companies that are not as thorough as we are do have problems with Berber because of leaving soil behind that "wicks" back to the surface.

We've had to restretch several installations of berber because of too soft a pad so the answer, we think, is Yes. We recommend a minimum 7-pound berber pad. Since using this type pad we've had no further problems with installation. Our clothing store has commercial carpet glued to a concrete floor. The carpet is wrinkling and seems to be "growing." What causes this? I'm concerned a customer will trip over the loose areas. Loose jute, (2) repeated liquid spills (water, coffee, etc.

Absolutely! Berber is a weave, not a particular type of fabric. Berber is simply a type of loop construction carpet that has face yarns which can be made of olefin, nylon, wool or a blend. Berber requires a more thorough cleaning than other carpets because more "flushing" action needs to take place to get under, around and through the loops. This also necessitates more dry vacuum passes with the wand in order to allow the carpeting to dry as soon as possible.

Typically, we recommend cleaning your carpets every six months to one year, depending on the type of carpet and how much traffic it sees. Most carpet warranties also require professional cleaning about once annually to remain valid. However, if you have pets or children, you should consider cleaning high traffic areas more frequently. Spills and deep stains should be cleaned immediately because the longer they sit, the tougher they are to get out.

When cleaned and maintained correctly carpet life is considerably extended. Carpets these days are designed to hide dirt particles deep in the pile, so even if your carpet does not appear to be particularly dirty it's the unseen soils, bacteria and allergens that cause the real damage to both your carpet and to you and your families personal health. Makers of quality stain protected carpets recommend professional cleaning to Australian Standards 3733 every 12 to 18 months depending on use.

We recommend vacuuming frequently, especially high traffic areas. Vacuuming removes dirt particles which cut your fibers and cause carpet to look worn out. Every 2 years or whenever your carpet looks a little shabby or dirty, get a professional to deep steam clean your carpet. Never rent a shampooer because they simply leave too much soap in your carpets after cleaning. We recommend Brandon’s Carpet Cleaning; you can reach them at 410-686-5480

Let's compare traditional hot water extraction machines to vapor steam cleaning. The "steam cleaners", you may be familiar with or seen used by a rug cleaning service are all based on water extraction. The ones that are truck mounted, can cost up to $30,000! Home based systems are only a few hundred dollars and their performance is more often than not congruent with their price. Low price equals low performance.

We use one of five carpet cleaning methods recognized by the carpet and rug institute as a safe, effective way to maintain your carpet. (We're the ones without the musty, wet-water smell!) It's called encapsulation cleaning.

Yes, we have special products that we use for wool. We use lower pressure, lower temperature and take special drying precautions for cleaning wool.

Our carpet technicians are IICRC Certified Carpet Technicians. Neat Street carpet technicians are internationally certified through intense off-site training centers and given the international certification exam.

It’s possible that the seams weren’t sealed. All cut edges of the two pieces used to make the seam should be sealed to prevent problems like this.

Disinfect carpets and upholstered furniture with a disinfectant or with a commercial-grade steam cleaner or shampoo.

Yes! Those home jobbers are really under-powered. Although some personal machines equate for "in-between professional visits," they are good for quick clean-ups of spills and such. Most owners of their own cleaning machines often don't realize how much work is really involved and soon neglect to haul out their dusty equipment. And the cleaning methods often used by the owner contributes to faster resoling.

Vacuum regularly with a HEPA filtered vacuum cleaner. Clean entranceways more often. Always clean up spills immediately. Have a fiber protecting topical treatment applied by a professional. This really depends on what is causing the odor. Some odors such as animal, mildew, and smoke odors require specific odor treatments. Other areas such as walls may have to be cleaned also. Removing the source of the odor and thorough cleaning is the first step.

When you schedule your service, you will pick a date that works best for you. After you are on the schedule for that date, your service technician will call you the night before that date to set up a 2 hour window of arrival so that you can be home and allow our technician to perform the service. The average job takes 1-2 hours to complete.

Housekeeping regularly shampoos carpets. If you want your carpets shampooed, contact your Building Administrator and your office will be scheduled for the service.