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Frequently Asked Questions

How do I log in to MyBCC?

Frequently Asked Questions (FAQ), MyBCC
Students and employees can access MyBCC on or off campus. Follow the same steps whether you are logging in from BCC, from home or any other location with an Internet connection.

What is MyBCC?

Frequently Asked Questions (FAQ), MyBCC
The MyBCC portal is a web-based framework that provides one central access point to commonly-used tools, applications and services. After logging in, MyBCC recognizes the user and delivers information relevant to his or her role (student, employee) at BCC. Information can then be personalized and filtered to best meet the individual’s daily school or work needs.

Why was MyBCC created?

Frequently Asked Questions (FAQ), MyBCC
Streamlining access to services and resources on the web is an important long-term strategic initiative identified by the college to better serve the campus community. The MyBCC portal helps to condense the vast number of forms, tools and applications provided to students and employees in an easy-to-use, secure format. The portal allows information to be customized so that it’s more efficient and relevant to each user.

Is MyBCC accessible?

Frequently Asked Questions (FAQ), MyBCC
The MyBCC web portal complies with most Section 508 Information Accessibility Standards defined in federal law by the United States Department of Justice. Some advanced or interactive features of the portal that are available to a small and limited number of users may not be supported according to these guidelines. In these cases, if alternative access is required by users, the college will respond accordingly to provide alternative means for access.

How do I get more help with MyBCC?

Frequently Asked Questions (FAQ), MyBCC
Please report any technical problems or issues having to do with MyBCC, your BCC student network account, e-mail, or wireless access or connectivity to the Student Technology Support Center (STSC) at https://requestcenter.bcc.ctc.edu/stsc/. You may also contact STCS in person in room N250, by phone at (425) 564-5555, or via e-mail at help@student.bcc.ctc.edu. Please report problems or issues to Request Center at https://requestcenter.bcc.ctc.edu or call the HelpDesk at (425) 564-4357.

What are the browser and platform requirements for MyBCC?

Frequently Asked Questions (FAQ), MyBCC
All information, content, applications and services distributed through MyBCC are available to both PC and Mac users. There is some extra functionality if you are using Internet Explorer on a PC, read more. Notes: Certain Microsoft Office integration and administrative functions within MyBCC require at least Internet Explorer 5+ on a PC.

What is a MyBCC Course Site?

Frequently Asked Questions (FAQ), MyBCC
A MyBCC Course Site is a secure, online website that allows BCC instructors to distribute their syllabus or other class materials in an electronic format directly to the students after they have registered for classes.

Is the information in MyBCC private?

Frequently Asked Questions (FAQ), MyBCC
Bellevue Community College delivers the MyBCC web portal through a Secure Sockets Layer (SSL) connection. After you log in to the portal, you may verify that your portal connection is secure by looking for a locked padlock icon at the bottom of your browser. When this icon is displayed, you can be assured that the information you’re viewing on the screen is being transmitted securely.

How do I search content in MyBCC?

Frequently Asked Questions (FAQ), MyBCC
The MyBCC search feature is located directly under the content navigation on the top portion of your screen. You may choose to search the contents of the portal, the BCC public website, both together, or limit your search scope to locating only portal users. Choose an option from the drop down list next to the search bar to select a type of search.

How do MyBCC Course Sites generally work?

Frequently Asked Questions (FAQ), MyBCC
All class sections that BCC offers are provided with a MyBCC Course Site. BCC instructors possess administrative privileges to manage their own sites. After a student registers for a class, the student is automatically added as a member of that Course Site and a link to the site is added to their class schedule in MyBCC (located under the My Classes tab). If a student drops the class, they are automatically removed as a site member and the link from the class schedule will no longer be listed.

Who can post materials to MyBCC Course Sites?

Frequently Asked Questions (FAQ), MyBCC
Instructors possess full administrative rightst to post or modify content on their respective MyBCC Course Sites. Students automatically receive read-only rights unless the instructor chooses to modify their privileges. Read-only rights allow students to open documents and navigate the site as they would a traditional website. No.

Are there types of materials that cannot be posted in a MyBCC Course Site?

Frequently Asked Questions (FAQ), MyBCC
Certain types of file formats that may be harmful to college servers such as executable files are not allowed to be posted in any area of the portal including MyBCC Course Sites, Community Forums, or My Site document libraries. When I click on the class title from My Classes, I get a page that says, “This site is no longer available in the reference database.” This message indicates the Course Site previously existed but has been deleted.

What is MyBCC “Single Sign-on”?

Frequently Asked Questions (FAQ), MyBCC
MyBCC features a Single Sign-on feature that recalls your SID and PIN (for students) or your employee SID and PIN (for employees) when you log in to the portal with your network credentials. For students, the single sign-on feature is currently available for one service: Blackboard Vista courseware. In the future, all student services, e-mail and eTools are planned to be made available with this time-saving feature.

How can I protect my privacy and personal information in MyBCC?

Frequently Asked Questions (FAQ), MyBCC
Always end your session by closing your browser after you’ve finished using MyBCC to protect your personal information. Don’t leave your workstation unattended—even for a few minutes. If you must leave the computer, always end your session or lock your computer so no one can access your information. Be aware of others standing behind you or next to you when logging in and viewing your records, grades or personal information on the computer screen

How does MyBCC know what type of college information to send me?

Frequently Asked Questions (FAQ), MyBCC
Content and links are directed to each portal user based on your student or employee role at the college. You may receive specialized information based on the type of classes you register for or the courses you teach. You may also receive personalized messages or information if you are involved in any committees or activities that utilize the portal for work space. The college intends to provide information that is helpful and useful to you during your time at BCC.

How do I locate the direct web address (URL) of a MyBCC Course Site?

Frequently Asked Questions (FAQ), MyBCC
All MyBCC Course Sites begin with: https://go.mybcc.net/sites/ and end with a combination of the class item number and the year/quarter code. Year/quarter codes consist of four digits, the first three characters corresponding to the academic year (i.e. 2007-08) and the last digit indicating the specific quarter in that year. Using the formula above, for a class offered in fall quarter 2007 with the item number 3000, the web address for the MyBCC Course Site would be https://go.mybcc.

How do I log in?

Alfred State College Webmail Frequently Asked Questions (FAQ...
The method used to log into Webmail varies according to whether you have Windows 9x, Windows NT/2000/ME, or Windows XP. Basically, if you find a text box asking for a domain, type in ASC. If you don't find a Domain text box prompt, type in username@alfredstate.edu in the Username text box. Obviously make sure to type in your password in the Password text box. Note passwords are case sensitive; usernames are not.
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