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Frequently Asked Questions

Where can I purchase the WinTV-PVR?

Hauppauge Computer Works: FAQ for WinTV-PVR-PCI board
The WinTV PVR is available at Bestbuy, CompUSA, Fry's, Microcenter, and Microwarehouse. It may also be purchased directly from our online webstore If lockups occur with the WinTV-PVR when attempting to access any of the functions in the software, Set the Primary program to "dib draw" mode(start/programs/hauppauge/Primary). Certain Motherboard chipsets or VGA cards with compatibility issues will only allow the PVR to function in this mode.

How do I configure the Audio for the WinTV-PVR?

Hauppauge Computer Works: FAQ for WinTV-PVR-PCI board
the WinTV is connected to the Sound card, it uses one of the Sound cards Mixer settings to control the volume. This setting can be selected in the WinTV Audio configuration. If you click on the AUD button located in the WinTV2000 application you can select the Audio Mixer Input here. When you adjust the Volume control in the WinTV application, you are really just adjusting the level of a single Volume control from your sound card's mixer (Windows “Volume Control”).

What Operating Systems are supported by the WinTV-PVR?

Hauppauge Computer Works: FAQ for WinTV-PVR-PCI board
The WinTV-PVR will function under Windows98SE (Second Edition), WindowsME, Windows2000, and Windows XP. It will not function under Windows 95 or NT 4.0

Does the WinTV-PVR do MPEG decoding as well as encoding?

Hauppauge Computer Works: FAQ for WinTV-PVR-PCI board
The WinTV-PVR does not have MPEG decoding hardware, only encoding hardware. However, the WinTV-PVR will use software decoding for the playback and pause functions.

Can I edit the captured Videos created with the WinTV-PVR?

Hauppauge Computer Works: FAQ for WinTV-PVR-PCI board
Yes, you can edit the MPEG files with any 3rd party editing software that works with MPEG formats. Hauppauge also provides on our Software Updates page an MPEG-1 and MPEG-2 video editor for use with the PVR. If you intend to make a VCD compatible file, you would need to capture in MPEG 1 format, save in MPEG-1 format, do your editing, and then compress the file to VCD compliance in the WinTV software (or in the editing software if it has such a setting built in).

Can I use the WinTV-PVR on a dual CPU system?

Hauppauge Computer Works: FAQ for WinTV-PVR-PCI board
The stability of the WinTV operation or hardware functioning correctly may be impaired on dual CPU systems.

I get upsidedown video when playing back captured video in the WinTV software?

Hauppauge Computer Works: FAQ for WinTV-PVR-PCI board
Error during Pausing or Playback after recording: "There is no common media type between these pins Connecting HCWSnapshot and Overlay Mixer2", followed by "A Stream operation failed. If you can reproduce this error please list the steps necessary and contact the developers. Hit Okay to continue. Some errors may require shutting down the applications and restarting it."

Can I record one show while watching another with the WinTV-PVR-250/350?

Hauppauge Computer Works: FAQ for WinTV-PVR-250 and WinTV-PV...
No, the WinTV PVR 250/350 will only be able to record the program that is being viewed using the supplied software. If you use SageTV with the PVR250/350 you can use 2 cards in the system which will then give you the ability to watch one channel while recording another. No, the WinTV PVR 250/350 will only be able to record the program that is being viewed.

What is the name "wintv pvr pci ii"?

Hauppauge Computer Works: FAQ for WinTV-PVR-250 and WinTV-PV...
If a different WinTV device was previously installed on the system, it is recommended to run the HCWCLEAR utility first before installing the WinTV-PVR-250/350. This will ensure that all left over files from the older model are no longer on the system. Run the HCWCLEAR program from your WinTV-PVR-250/350 CD and choose 'Total removal' as well as putting a checkmark in the box to 'Search all INF files for conflicting hardware' and click ok. Once complete, proceed with the installation as normal.

What is the difference between the WinTV-PVR-250 and 350 models?

Hauppauge Computer Works: FAQ for WinTV-PVR-250 and WinTV-PV...
Both models will have the same capture and TV functionality. The PVR 350 adds FM radio, as well as a video output(S-video/Composite video), so you can output captured MPEG videos to an external monitor of VCR. When Video Out is enabled, turning off the local playback will lower CPU usage considerably. To access that option, click and hold right mouse button then go down to video out and uncheck Local Playback. You can also turn off Video Out in the same menu selection.

Can I connect Video game systems to the WinTV-PVR-250/350?

Hauppauge Computer Works: FAQ for WinTV-PVR-250 and WinTV-PV...
This error will occur if the Software decoders have not been installed. These can be reinstalled by running the HCWSMD05.EXE file from the SMD folder located on the WinTV PVR 250/350 installation CD. This error will occur if Overlay is not working properly on your system. Your VGA card MUST support Overlay in order for the WinTV-PVR-250/350 to work. Make sure your graphics card supports Overlay. Also make sure that there are no other programs running that require overlay. ie.

How do I add an S-Video or Composite video source in the WinTV application?

Hauppauge Computer Works: Support
In the WinTV application, go to menu/suite manager. Choose sources, and click on Composite source (or S-Video source). In the Channel Name box, type in a name for your video source and click the save button. Try setting the primary application (start/programs/Hauppauge WinTV/Primary) to "VMR 7" or "Allow Overlay" to correct the problem.

WinTV or Media Center is displaying a green screen instead of video?

Hauppauge Computer Works: Support
This is generally related to the graphics drivers or settings for the graphics card. Try updating the VGA drivers to correct the problem. For WinTV, you can also try the different modes available in the Primary program (Start/Programs/Hauppauge WinTV/Primary).

When will I receive my purchase?

Frequently Asked Questions
If the item(s) you wish to purchase are in stock, you should receive them within one-two weeks, unless an expedited shipping method has been established. However, Inmod offers a wide array of items, many of which are subject to longer lead times and limited stock. We do our absolute best ensure that the delivery times listed on each and every product page are accurate and up-to-date.
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