If you join online, your account is activated automatically after you complete the enrolment process. If you join by completing a Skywards paper application form, a temporary password can be e-mailed to allow access to the Skywards Web site for the first time. When you login at www.skywards.com for the first time, you will be prompted to change this password to activate your membership.

In order to gain access to Science Online and AAASMember.org, you need to activate your Science Online subscription at http://www.sciencemag.org/cgi/activate/basic. This involves:

Visit www.usbank.com - On the right hand side there is a box entitled "Internet Banking" click on "Enroll in Internet Banking" - Follow the instructions and activate your online access to your account.

That's probably because either your membership number was not entered when you made your reservation/checked in, or maybe the transaction is still being processed. Just give in your original hotel, car hire invoices and for airline travel, original boarding cards and ticket coupons to any Skywards service centre within six months to earn your Miles. There may also be a name mismatch between the ticket and membership account.

Unfortunately, we are unable to activate a credit card through Online Banking. In order to activate your Capital One credit card, please contact the number listed on the sticker attached to your card or on the back of your card.

Definitely. As long as you provide your membership number when you make your reservation or when you check in.

Skywards is the frequent flyer programme launched by Emirates in partnership with SriLankan Airlines. Established in May 2000, it has created quite an impact with its unique and innovative approach and has already picked up a number of prestigious awards, including Business Traveler Magazine Middle East's 'Best Frequent Flyer Programme.' In 2003, Skywards won the Freddie Award for Best International Programme along with five other awards and in 2004 it won for Best Award Redemption.

To prevent automated, multiple signups for bonus credits, and to confirm your email address so we can reach you with any important info. We will not email you contantly. However, you may receive 1 or 2 emails per week.

When you joined you will have received an email with an activation link. Click the link or if required cut and paste it into your browser. If you have lost the email simply request a new activation email and the link will be emailed to you again. You will need to surf 25 pages before you receive your free hits for joining.