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Frequently Asked Questions

The amount of child support I received is wrong (i.e. not enough). What do I do?

Collin County Child Support
Collin County does not offer direct deposit for child support payments. The State of Texas does offer this, through the Special Disbursement Unit (SDU) for child support that is processed by the State. The contact number for the SDU is: 1-800-252-8014.

What is Child Support?

FAQs
Child support is defined by law as the ongoing monetary expenditures and payments necessary to cover a child’s living and medical expenses. Both parents have a legal duty to provide financial support for their children. The court may order either or both parents to make ongoing payments to cover a child’s living and medical expenses.

I received the wrong item. How can I get it replaced?

Frequently Asked Questions
Simply notify us at 856-795-8183 and ship the item back to us. A replacement item will be sent as soon as we receive the original item. You will be reimbursed the cost of shipping the item back to us only if you utilize the shipping method we authorize. Under no circumstances will you you be reimbursed for shipping an item back using any Next Day, Second Day, or 3 Day shipping service.

I received the wrong item. What now?

FREQUENTLY ASKED QUESTIONS
First, we respectfully ask that you double check to make sure that you didn't get what you ordered. Look over your order confirmation. If you're certain we sent the wrong item, please give us a call. In the event that we truly did send you the wrong item, we will do everything in our power to win back your confidence in our services.

I have been expecting a child support payment and have not yet received anything. Where is it?

About your situation... - Common questions and answers about...
We are only able to pay you money that the paying parent has paid to us. If we receive no payments, then we cannot pay any money on to you. If you are receiving a benefit at the sole parent rate, any money from the paying parent goes first towards the cost of the benefit paid to you. If the paying parent is assessed to pay more than the amount of the benefit paid to you in a month, then you receive the excess (ie the difference between the benefit and the child support payment).

What should I do if I suspect something is wrong with my child?

Autism Speaks, Be Informed, What is Autism, FAQs
Don't wait--talk to your doctor about getting child screened for autism. New research shows that children as young as one may exhibit signs of autism, so recognizing early signs and knowing developmental milestones is important. Early intervention is key.

The Teflex sheets I received are the wrong size. Can they be cut?

Juicers, Dehydrators, Sprouters and More - Customer Service
We sell teflex sheets to fit the 2500 and 2900 dehydrator models which are 14" x 14". they can be cut down to 12" x 12" to fit the 2400 model. You can also fold them if you prefer not to cut them. see: Click here for the excalibur 2900 page to see a picture and little write up. The horizontal air flow machines, I believe offer more even drying. Adjustable thermostat. The excalibur dehydrators have a thermostat to manually adjust the temperature.

I received a message "Username or Password incorrect". What's wrong?

Play65 FAQ, Backgammon Frequently asked questions
If you have forgotten your username or your password, run the software and click on the "Forgot your password?" link. support@play65.com and send us your name and e-mail under which you have registered. Once your details are authenticated, you will receive a notification to your e-mail containing your username and your password.

How can I support my child's healthy development?

Prevention FAQ's ? Lifeworks Northwest
The first step is to acknowledge that being a parent can be hard, and we all need a little help sometimes. If you are involved in behaviors that you don't want your children to do, such as smoking, consider getting support for yourself first. Talking about your parenting challenges with friends can also be very helpful. LifeWorks NW offers free parenting classes throughout Washington and Clatsop County.

I have questions about my child support case. Who can I call?

The State of Alaska Department of Law - Frequently Asked Que...
You may contact the Child Support Enforcement Division in the Department of Revenue at (907) 269-6800 for information about your case, or visit their web site at http://www.csed.state.ak.us/ for answers to many frequently asked questions.

What are the child support guidelines?

ODJFS Online | Office Of Child Support
The Child Support Guidelines are guidelines passed by the Ohio legislature which calculate child support orders based upon the financial circumstances of both parents. Use of these guidelines is required for the establishment or modification of all child support orders in Ohio. The amount of child support which is calculated using the worksheets and schedules contained in these guidelines is presumed under the law to be the correct amount of child support in each case.

How do I open a child support case?

FAQs
Applications for service are available at the local child support agency in your county of residence. Applications are also available on-line. Completed applications with an original signature can be mailed, or dropped off at the local child support agency to be processed. Click here: PUB 246: Opening a Child Support Case

How is the amount of child support determined?

FAQs
Child support is determined using guidelines established by California law. Child support guidelines are based on each parent’s monthly income and the amount of time the child is cared for by each parent. The Court Commissioner or Family Law Judge will set the amount of a child support order. The court will consider income from all sources.

I am on CalWORKS. How is child support distributed?

FAQs
Every month in which a child support payment is made, a notice is mailed to you showing how much money the noncustodial parent paid. Each month, the first $50 of current child support is paid to you and will not reduce the amount of your CalWORKS benefit. The remainder goes to pay the county for benefits you receive. Yes.

How can I find out more information about the child support program?

FAQs
The Department of Child Support Services (DCSS) has pamphlets about the program and available services at the following link DCSS Publications.

I haven't received my most recent child support payment, what can I do?

AOC FAQ
If the Centralized Collection Unit is processing your payments then you should call 1.800.992-9457 or 1.877.531.1818 for more information. If your child's other parent has paid you directly, and now no longer can or will pay you child support, you may have to file a child support action. In order to do this you should contact a lawyer or your local child support enforcement agency (see above). (Last updated on 07/14/2003 )

How soon is my child support payment sent to me, once Collin County has received it?

Collin County Child Support
Collin County processes and mails child support payments to the designated payee on the same day payment are received into the County. To review date of last payment on the Collin County website, click...(LINK), and enter your PIN. If you do not have your PIN for the website lookup, you can also search for your information by entering your [name? /ss#/case#].

I received a damaged/ wrong product. What should I do?

Dealsden.com :: One stop source for deal hunters
The first thing when you receive a damaged or wrong product is to immediately bring it to the notice of the merchant. In most of the cases the merchant will remedy the situation and replace the defective or wrong product. It is also advisable for the user to check the merchant's rating and reputation and take a close look at the returns and damage policies before buying anything from him.
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