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Frequently Asked Questions

Will the SignaLink work with my new computer that doesn't have a serial port?

SignaLink FAQ
Yes, because the SignaLink doesn't require a connection to the computer's serial port! Unlike other interfaces, the SignaLink never requires a serial port connection. This is particularly handy if your computer doesn't happen to have one! In addition to simplifying your installation, this feature also reduces the likelihood of the computer's RF noise getting into your radio. It also eliminates serial port related transmit problems that plague other interfaces.

I have an IBM ThinkPad with a serial/COM port. Why doesn't the software connect to the vehicle?

OBDII ScanTool and SpeedTracer FAQs
The IBM ThinkPad also has a IrDA port that can collide with your serial/COM port. The best way to solve this problem is to disable the IrDA port. This can be done in the Device Manager (varies per operating system version). While you're there, verify that the serial/COM port is enabled. When asked, reboot the PC. This will re-enable the serial/COM port. After the computer reboots, return to the Device Manager and determine which port number the serial/COM is now on.

I don't have a Serial Port on my laptop. Do you have a USB cable?

Marathon Products Frequently Asked Questions
I've connected the USB to Serial adapter but it's on Com Port 5 (or higher) and your software only has Ports 1-4. This issue applies to the c\temp software only. This has been resolved with the new version of the MDAS-Pro software. If you do not have a copy of this software, please contact us.

Serial Port How do I connect my PDA to the Serial port?

Targus USB Mobile Expansion Hub
A. When attaching a PDA cradle to the serial (RS232) port, verify that the port assigned to your HotSync and/or ActiveSync software is Serial USB (COMx). The PA090 COM port assignment can be viewed by clicking START, SETTINGS, CONTROL PANEL, SYSTEM, clicking on the DEVICE MANAGER tab, clicking the "+" sign next to "Ports (COM & LPT) and looking for a "Serial on USB (COM#)" entry.

How do I connect your wireless system to my computer if my computer does not have a serial port?

GageWay Wireless System FAQs
If your computer does not have a serial port, it should have multiple USB ports. Connection to the computer is via the serial to USB cable included with the MiniStation (GWS-MINI-U). This is a common perception that is definitely incorrect. When you use a serial to USB cable, you also install drivers to make that USB connection look like a standard RS232 port within your computer. Your application software will be looking for a serial port (COM1, COM2, etc.) for data input.

My laptop does not have a serial port. What USB to Serial Adapters do you recommend?

serial communications
There are several available but few good ones. Do not get one that says "Serisl to PDA" adpater. They don't work. This is a tried and true good one from Keyspan: http://www.keyspan.com/products/usb/USA19HS/ available at CompUSA: http://www.compusa.com/products/product_info.asp?product_code=309975&pfp=cat3 Saeligue Corp has the FTDI chipset units that work well: http://www.saelig.com/ftdi.htm This is a very low cost unit that has worked well: http://store.yahoo.com/gomadic-new/onepiusbtors.

My PC doesn't have a serial port. What can I do?

OBD Automotive Diagnostics FAQ
Some laptop computers don't have serial ports, but they do usually have at least one USB port. There are a number of very inexpensive converter cables available. They use a device driver to create a serial port under windows operating system. The driver that comes with the converter cable must be compatible with your version of windows of course, and the USB ports must be functioning, both in hardware and in the operating system and in the drivers for the convertor cable.

My PC / laptop doesn't have a parallel port. What Should I do?

CubeSat Kit - FAQ
You'll need a USB-based JTAG interface for TI's MSP430. These are available from TI and from third parties. A USB-to-parallel converter will not work with the CubeSat Kit's parallel JTAG interface.

How do I connect a GPS receiver with a serial port to my USB port?

MotionBased | Support | Help Center
Many new PCs (especially laptops) have USB ports but do not have the standard 9-pin serial ports found on older computers. This presents a problem because most of the GPS manufacturers don't make data cables that terminate with USB plugs. Unfortunately, we have noticed that the USB-Serial converters often cause computer crashes. We are working hard to resolve this problem.

Can I use an adapter to connect the Force RS serial port to my game port?

ACT LABS - Product FAQ Answers
No. The serial port and gameport are totally different. Even if you could find a physical adapter they would still not be compatible electronically.

My laptop does not have a serial port, how do I communicate with the MicroTally?

VehicleCounts.com - MicroTally/WinTally FAQ
If your laptop does not have a serial port, it should have a USB port. You will need to purchase a USB to serial converter. Most any brand will work okay. You shoud be able to pick these up for less than $20.00 at any computer supply store, Office Depot, Radio Shack, online, etc. They are cheap, don't buy used. Our experience indicates that the less expensive units work better with our type of product.

How do I connect a TNC to my new computer that does not have a serial port?

Kantronics Frequently Asked Questions
You will need to add a serial port to the computer to be able to connect it to a TNC. There are several companies making serial port adapters that connect to the computer through the USB port. Most require that the operating system in the computer be Windows 98 or later (or a Mac OS). Once that serial port has been connected to the computer and recognized by the operating system in the computer, it should be available for any Windows (or Mac) terminal program to use to communicate with the TNC.

Why can't I run my RT/2127 software and connect to my serial port?

FAQ
The RT/2127 software can not share the serial port with other active software. For example, if you have a PDA cradle normally connected to COM1: and the PDA software is active on COM1: you will receive an error from our software when attempting to use the port.

Where can I find the serial port adaptor I need to connect the light controller(s) to my computer?

Frequently Asked Questions - Light Controllers
ANSWER: You can use a standard 9-pin serial cable to go from a computer to a LC unit without needing an adapter. However, if you'd like to use cat5/network cable then you would need one RJ45-to-DB9 female for the computer side and one RJ45-to-DB9 male adpater for the LC side. If you would like to connect more than one LC unit to the computer in this manner simply use a RJ45 splitter in the line to provide more connections.

Q1. Can I connect PLM-24 to a RS-232C serial port?

HTH's On-Line Catalog - PLM-24 FAQ
Yes, but since the voltage levels on the RS-232C serial port is ? 12V you have to use an interface circuit like

Where is the serial port on my computer?

Qwest.net -- FAQs -- Additional FAQs -- FAQs on Converting t...
The serial port should be located on the back of your computer. An example of a serial port image is provided here.

Why doesn't my serial number and enablement key work?

Questions for New (and Returning) Users
Problems installing Helix are, unfortunately, quite common. There are a variety of reasons why. Here is a guide to troubleshooting your installation problems. If you received a printed invoice, or a pdf of an invoice, be sure to note that the Serial Number appears in the line items section of the invoice, to the right of the Product Number and above the line with the Enablement Key.

Q - What if I don't have an available serial port on my PC to connect my Smart Label Printer to?

SEIKO Precision UK | Frequently Asked Questions
A - You can add a Serial Board or a Multi-Port Board (with serial ports) to add more serial ports to your PC which cost as very little . Or you could use a (Serial) Switch box to connect two devices to one serial port.

I need to connect the ergonomic mouse to my serial port – how can I get this to work?

Ergonomic frequently asked questions (faqs) at 3M.com
You can't. Do not try to use a PS/2? to serial adapter or any other adapter to connect the ergonomic mouse to a serial port. It won't work and may harm your computer.
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