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Frequently Asked Questions

Can Register.it do anything to deactivate the LOCK status for a domain in transfer?

LOCK status
No, Register.it cannot do anything. You must urge the current registrar, so as to have the LOCK status deactivated and transfer the domain.

Who can deactivate the LOCK status for a domain?

LOCK status
Only the current domain registrar can deactivate the LOCK status. Even if you have submitted an order of change of registar to Register.it, you will have to contact the domain registrar to request to have the LOCK status deactivated.

The domain is not in LOCK status but the transfer is blocked. Why?

LOCK status
Check your domain registration date or the date of its latest transfer. For the first 60 days of registration the domain cannot be transferred, whereas every registrar can block the transfer also during the first 60 days of the latest change of registrar.

How can I transfer a .eu domain to Register.it?

How to transfer a EU domain
To transfer a .eu domain to Register.it you just have to put in a transfer order from Register.it site or from its control panel. Once the procedure has been started, Eurid will send a confirmation request to the owner's email address stored in the Whois. The assignee will have to give consent within 14 days by following the instructions contained in the email. No authorisation code is needed for .

How can I check if my domain is in LOCK status?

LOCK status
You can check the domain status by performing a WHOIS at this address: http://www.internic.net/whois.html. For some domains, the LOCK status is also called TRANSFER PROHIBITED.

What is a domain in LOCK status?

Transferring a com net org domain
Many Registrars have decided to put all the domains they maintain in a status that does not allow their transfer (REGISTRAR-LOCK or TRANSFER PROHIBITED). In this case, it is necessary to request domain activation beforehand in order to complete the change of Registrar and transfer the domain. You can perform a whois at this address: http://www.internic.net/whois.html. Only domains in 'ACTIVE' or 'OK' status can be transferred.

How do I change the No-Provider Status of a domain registered at Register.it?

No-provider-maintainer
To reactivate a domain maintained by Register.it that is currently in No Provider status, access the .it domain recovery section from your control panel. You can pay for the recovery price directly from your control panel and this will be automatically started and concluded within 24/48 hours of the payment.

How can I see the transfer status of my domain?

Frequently asked questions
Log in at www.domainnameshop.com with your username and password, go to "Show domains" in the menu on the left side and choose "Transfers". A list of all domains not yet transferred, with status for each of them, will be displayed. If you have requested a change of registrar to Domainnameshop for a domain already with us, the transfer status is displayed when clicking on the domain in question and going to "Transfer status".

When can Register.it request the No-Provider status?

No-provider-maintainer
Register.it will forward the transfer to No-Provider status request after at least 10 days of the domain expiry day. If the domain name is maintained by another Maintainer, the request will not be forwarded by Register.it.

What has changed for the domains in transfer at Register.it?

Transferring a com net org domain
Register.it has changed the transfer approval process. Consent must now be given via web and no longer via email. In the email that the admin-c will receive in the case of transfer request, there will be the new procedure and the link to be used to give consent online.

Hiw can I register a .it domain at Register.it?

it domains
Go to our home page, enter the domain name you wish and check its availability. Order it by entering the requested data and choose the payment option you prefer. At the end of the process, Register.it will send you documentation and the necessary instructions to complete your registration.

How can I check the transfer status of a .eu domain?

How to transfer a EU domain
The transfer status cannot be check for the first 7 days, during which it is only possible to wait for the assignee to give confirmation. If the assignee confirms within 7 days, the transfer is completed within that period, otherwise Eurid allows the owner an extra week to give consent and complete the change of registrar. In the case the transfer is not completed in 14 days at the latest, it is necessary to contact Register.it technical support and check the reasons for that delay.

Why is my .org domain in "Transfer prohibited" status?

LOCK status
The registration authority for .org domains has decided to set the status "Transfer prohibited" by default not only for domains that have been registered for less than 60 days, but also for those whose transfer was performed less than 60 days before. This means that transfers of .org domains cannot be performed but once every two months. It is not possible to unblock domains that have just been transferred, since this status is imposed directly by the competent Registration Authority.

Can I transfer a com/net/org/info/biz/mobi domain to Register.it if I don''t have the code?

Authorization code
No, the transfer cannot be completed without the authorisation code. Register.it cannot help you in any way, you will have to contact the current domain registrar.

How do I deactivate CallerTunes™, if I am in suspended status?

DiGi - Mobile Lifestyle - CallerTunes
You can deactivate CallerTunes™ by SMS. Send CT OFF to 2000 and confirm YES. This is the only channel to perform deactivation if you are in suspended status.

What does it mean to have a domain in "Lock" or "Deactivation" status?

Being "Locked" means that the record for a given domain name is frozen and cannot be altered. This happens on the expiration date of any unrenewed domain name and lasts for five (5) days. After the five-day "Lock," the domain name moves to "Deactivation" status, when it will be dropped from the zone file and thus can no longer be viewed on the Internet. Per the SRSplus Renewal Policies, thirty days after the expiration date, the domain name is cancelled.

What is the LOCK status?

LOCK status
This status determines what domains can be transferred and for which it is not possible to change the owner/admin and the whois data.

Can I configure Register.it DNS before registering or transferring a domain to Register.it?

DNS Configuration
It is not possible to access Register.it DNS configuration before registering a domain. For transfer requests, you can access the DNS configuration right after your order has been submitted and before the it has been completed, except in the case of no-provider-maintainer reactivation or in the case the domain is already being maintained by Register.it.

Can I configure Register.it DNS before the transfer is completed?

Transferring a it domain
Yes, you can configure our DNS before the transfer is completed. Access your control panel management section and follow the instructions.

My .eu domain has not yet been transferred from Register.it to another registrar. Why?

How to transfer a EU domain
If you are transferring your domain to another registrar, Register.it cannot check its status nor does it have to give any consent or authorisation. We suggest you contact your future registrar and request information.
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