A quote for freight cannot be disputed. If a Cardholder authorizes the charge, signs a charge slip or authorizes the charge for an online transaction, and the amount charged to the monthly Cardholder Statement of Account differs from the signed receipt or online order then the freight is disputable.

If any member has a question or complaint about any transaction on their account, please contact us by email, providing details of the dispute or questions, to issues@eurocammodels.com within 5 days of the transaction. If you would like to get a hold of customer service for any queries that you may have, email us at support@eurocammodels.com. We'll have a response posted within 24 hours.

Freight within Sweden is displayed in the shopping cart. For international orders, we will contact you regarding your freight options along with payment instructions.

We can give you a rough guess but we cannot guarantee any freight charges. The final weight of the order cannot be ascertained until the order is complete and on a pallet. We can give an educated guess based upon the estimated weight of the order and the destination zip code. Unlike other companies, we offer all freight collect customers the same discount rate that we receive. You are receiving more than a 60% discount on all freight that we ship.

There are fuel surcharges that vary with global situations. These surcharges could add anywhere from .5% to 7%. Sometimes the delivery conditions can change the price as well. If a lift-gate truck is necessary it can add up to $60. Extreme delivery conditions such as narrow roads, more than two flights of stairs, or community restrictions on truck access can also cause additional charges. There is a charge for missed delivery appointments.

The customer pays the freight charges on orders up to 500 Kg (1100lbs). Orders of 500 Kg (1100lbs) or more are shipped freight prepaid.

Call our Customer Service Department at 800-722-3020 for shipping and freight information. To make your shipping experience stress-free, be sure to ask about our Trouble-Free Shipping program.

We calculate freight charges based on your specific order. We use a variety of freight companies to obtain the lowest possible rates for our customers. Please contact us if you would like to obtain a freight quote before you place your order. We generally call all customers before we ship, in order to inform you of total shipping costs and to verify that what you had ordered matches best to suit your needs.

All of Paragon's films are shipped FOB destination freight prepaid. All single (1) skid shipments will incur a $50.00 shipping fee. No fees will be incurred for shipments of two (2) or more skids.

Yes, there are. If you are using our website's online order form, your freight charges are automatically calculated and added to the total price of your order. For orders outside Australia, see the charges listed on our downloadable order forms on our How to Order page.