BlackBerry Internet Service is designed to allow you to set up multiple work and personal email accounts to work with your BlackBerry Wireless Handheld, such as MSN? Hotmail?or POP3/Internet Service Provider (ISP) email.

BlackBerry Internet Service is a solution that pushes emails automatically to your email account without the hassle of dialing in or downloading. PDA phones currently do not support the application. For PDAs, you would need to configure the POP/IMAP application in your PDA to periodically pull email from your ISP account.

BlackBerry Internet Service implements the following security features: user authentication, content and message encryption and wireless delivery. Subscribers are required to provide a unique user name and password combination to access the BlackBerry Internet Service. Passwords must be 4-16 characters in length. The maximum number of failed logins is three (3) times after which the subscriber is locked out.

If you know your BlackBerry User Name but have forgotten your password, you should go to the E-mail Settings icon on your device or browse to www.o2email.co.uk. Enter your User name and click on Forgot Password? Your password will be sent to your BlackBerry smartphone. PLEASE NOTE the password is sent to the smartphone that is currently associated with the account. If you no longer have this device please contact your Service Provider for further help.

If you have forgotten your User Name you should first double check that you have a BlackBerry user name set up. To do this click on the E-mail Settings icon on your device If you see the screen prompting you to enter a User Name and Password you will need to contact your Service Provider for further assistance, they will be able to look up your account and inform you of your username.

Yes. E-mail messages for both solutions are delivered to different BlackBerry Inbox. E-mails from the BES account are delivered to the BlackBerry Inbox, e-mails from the BIS account are delivered to a mailbox whose name is unique..

The following error message is displayed on the BlackBerry Wireless Handheld™ when attempting to send an email message:

You will be given up to 10MB of default email storage and allows an integration of up to 10 email accounts.

There is no option available to disable email forwarding when the BlackBerry Wireless Handheld™ is on the cradle with the BlackBerry Internet Service account. The enterprise configuration of the handheld uses the BlackBerry Desktop Redirector or the BlackBerry Enterprise Server to monitor the mailbox and to determine the handheld's state. The BlackBerry Internet Service account is unable to verify this information and cannot disable email forwarding.

On the Home Page tab, type the web address of your BlackBerry Internet Service Account in the Address field.

If the account is locked in the BlackBerry Internet Service, the user will receive a message to indicate that the user ID and password are invalid. Kindly contact our Customer Care Consultant at 123 from your Maxis mobile or 03-7942 2123 from any other phone or walk into any of Maxis Customer Service Centres.

During the deletion process, BlackBerry Internet Service displays a dialog box to confirm email deletions:

Yes, you can. There are two ways of accessing these types of email accounts. The first is if you use a Web browser to access your email and the second is if you use Outlook (Microsoft Exchange). We recommend that you speak to your IT Manager about the option you should take. Setting up the BlackBerry Internet Service with either of these options requires additional information on your email accounts.

You can import your calendar events from your Internet Service Provider accounts to your BlackBerry handheld Calendar if you have Microsoft Outlook® 2000 or later. Some Internet Service Providers provide the ability to create export iCalendar or vCalendar (.vcs) files or synchronisation software.

Yes. You will be able to customize an email address ?username@singtel.ap.blackberry.net with your subscription.

BlackBerry Internet Service on 3G SIM is only available on BlackBerry 7100g, BlackBerry 7290 and BlackBerry 8700g.

To import your Microsoft Outlook® Address Book to your BlackBerry Internet Service Address Book, please follow these steps: From the Microsoft Outlook® main screen go to File > Import and Export. The Import and Export Wizard appears. From the Choose an action to perform list, select Export to a file then click Next to continue. The Export to a file window appears.

BlackBerry Internet Solution is designed to allow you to set up up to 10 work and personal email accounts to be integrated to your BlackBerry Wireless Handheld, such as MSN® Hotmail® plus or POP3/Internet Service Provider (ISP) email. For MSN® Hotmail® or Yahoo email, you would need to subscribe to their POP service which is a premium service More information on "How To - Integrate other email accounts with your BlackBerry account", please click here.

There has been much press recently about the security issues of Wireless LAN technology known as 802.11b or Wi-fi. It is true that if the user uses the default settings with most Wi-Fi products it is very easy for an outsider to get onto the network. However, just changing a few settings can make the network secure. The wireless system Phoenix Internet uses is completely different than 802.11 or Wi-fi technology. Phoenix Internet uses a system developed by Motorola.