We've made available for download VPN Configuration Guides for most of the gateways we support on our web site support section, and there are some on Cisco. VPN Configuration Guides are either written by our partners or by our engineering team.

I cannot install the driver: "Installation was unsuccessful. The program or settings cannot be installed because it is not digitally signed with a trusted certificate."

TheGreenBow IPSec VPN Client is fully certified with Linksys WRV54G firmware 2.37 and later. Please download Linksys WRV54G VPN Configuration Guide. The Linksys WRV54G firmware 2.25.2 does not accept IPSec connexions from any IPSec VPN Clients with dynamic IP addresses. However, there is a workaround. You need to set up IPSec VPN Client's IP address in the Linksys configuration. Linksys has released a newer firmware since then.

Yes, TheGreenBow IPSec VPN Client is fully certified with Linksys RV082 and Linksys BEFVP41 (see also Certified VPN Gateway list or download VPN Configuration Guides).

According from Microsoft support, in most cases, IPSec VPN traffic does not pass through ISA Server 2000.

Do you want to have TheGreenBow IPSec VPN Client in your own language? Go to IPSec VPN Client localization, download and translate in your own language the IPSec VPN Client strings file. The localization process is very simple and the translation in your language will be available on our next release.

You can use the VPN software built into OS X 10.3 or greater instead of the Cisco client. The former is simpler to use but times out after two hours; the latter times out after eight hours. You can now select a configuration and connect and disconnect using the VPN icon ( ) on the status bar.

We've made available for download VPN Configuration Guides for most of the gateways we support on our web site support section, and there are some on Linksys. VPN Configuration Guides are either written by our partners or by our engineering team. We do support Linksys RV082 and Linksys BEFVP41. You might want to look at our answer about Linksys WRV54G.

To Install TheGreenBow VPN Mobile Client Software, you have to use ActiveSync 4.5 or older and your Mobile Device must be connected to your computer. The VPN Mobile installation procedure is described in the VPN Mobile User Guide as well.

My VPN Configuration works on TheGreenBow IPSec VPN Client but I can't open a tunnel on TheGreenBow VPN Mobile!

Probably not. Each VPN vendor includes specific drivers for their VPN client which may overwrite files from previous VPN client installations.

A VPN client is software that is installed on an individual's computer to allow the computer to connect to the University VPN and be authorized to access internal servers and services.

Yes, TheGreenBow VPN Mobile software have 30 days free evaluation period with no functional restrictions. During this period, you'll be able to test all remote access service like remote email access, remote access to computer and in a general way remote access enterprise intranet.

In the VPN Client window highlight the profile you want to make the default and select Set As Default Connection Entry from the Connection Entries menu.

Yes. If you close the VPN Client window (the red bullet), the connection will disconnect, but you can minimize it (the yellow bullet) and keep the connection alive. If you want to have the window automatically minimized upon connection, click the Minimize on Connect box in the VPN Client/Preferences menu.

Please review the Cisco IOS IP Service Level Agreements User Guide for information on configuring Cisco's IP SLA Technology.