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Frequently Asked Questions

WHAT IS SINGTEL MOBILE PREPAID HOT$100 TOP-UP CARD ABOUT?

MMS Rate Promotion
All SingTel Mobile Prepaid customers are now able to enjoy HOT$100 Top-up promotional offers on their prepaid cards. For $28, customers get $100 worth of bundled value to be used within 50 days* from the date of HOT$100 Top-up card activation. HOT$100 value now valid for 50 days: Applicable for HOT$100 top-ups perform starting 27 Jan 07, 01:00 hour.

Will I receive notification messages of calls from SingTel Mobile prepaid subscribers?

SingTel.com - Consumer - Products & Services - Mobile - Valu...
Yes, you will be able to receive notification messages of calls from SingTel Mobile prepaid subscribers. (This is the enhancement in the service)

I am a SingTel Mobile Prepaid subscriber. Why is my transaction unsuccessful?

SingTel.com - Consumer - Products & Services - Mobile - Prep...
The recipient's prepaid service may not have been activated. Activation here means the prepaid account has performed an initial top up via 9676 7777 with a top up card.

Can I recharge my prepaid mobile card?

Emirates Islamic Bank
Yes you can recharge and renew your prepaid connection (Wasel). You will receive a 10% extra credit every time you recharge your Wasel connection.

Can I recharge my prepaid mobile card through EIB?

Emirates Islamic Bank
Yes you can recharge your prepaid card, but first you will need to contact Etisalat and ask them for the last 2 digits after your phone number, as that will be required for the payment to be done through EIB .

Can I register if I am not a SingTel Mobile customer?

SingTel.com - Consumer - Products & Services - Mobile - Valu...
Anyone with a valid email account would be able to register to send SMS via Internet SMS Chat Portal.

How is this different from SingTel Mobile Mail?

SingTel.com - MNC - Products & Services - Mobile - Wireless ...
Push Functionality - Unique to mobile emails that 'pushes' any incoming email to the BlackBerry handheld. Proprietary Devices - Uses the BlackBerry devices with its own interface. Easy for administration & troubleshoot as it is essentially one type of device. However, have a roadmap towards multiple devices such as mobile phones and integrated PDAs. Multiple Devices - Users can use their existing Microsoft PocketPC or Palm integrated PDAs such as XDAs and Treos.

What is IDD Phone Card, Mobile Recharge, Game Card or Internet Prepaid?

International Calling Card, Phone Card, Prepaid Internet Car...
IDD Phone Card is prepaid phone cards that offers very cheap rate to call overseas or interstates. The usage of IDD phone cards can saves up to 80 - 90 % of total cost of you phone bills. IDD Phone Card is mostly used by overseas student, overseas resident, travellers and also business persons. Mobile Recharge is prepaid voucher to recharge your prepaid mobile (Optus Prepaid, Virgin Prepaid or Vodaphone Recharge).

CAN CUSTOMERS ENJOY FREE IDD OFFER ON HOT$100 TOP-UP CARD?

MMS Rate Promotion
SingTel prepaid mobile customers on HOT$100 top-up card are able to enjoy Free IDD calls when they dial via 019 to the 15 countries (with Free IDD calls).

How do I convert from SingTel Fixed Line account to SingTel Mobile account?

SingTel.com - Consumer - Products & Services - Telephony & P...
You can convert your Fixed Line account to mobile account by manually go to Update Profile ? Convert-to-mobile and follow the instruction given.

What if I am not able to settle my SingTel Mobile bill in full by the due date?

ONE.MOTORING - ERP Payment Service
Please note that your ERP violations will be considered outstanding if you do not settle your SingTel Mobile bill in full. You will be asked to pay the ERP administrative fee of $10, plus the outstanding ERP charges. No, you will not be able to pay through your SingTel Mobile bill once the administrative letter is issued. No, once you have signed up for the ERP payment service, you will have to pay your ERP administrative fee and outstanding ERP charges through your SingTel Mobile bill.

Is PAUR available to all SingTel Mobile customers?

SingTel.com - Consumer - Products & Services - Mobile - Trav...
Note: Only non-business registered customers above age 21 years are automatically provided with PAUR.

Is this service available to all SingTel Mobile customers?

SingTel.com - Consumer - Products & Services - Mobile - Roam...
Yes, this service is available to all SingTel Mobile customers (including hi!Card/Prepaid Mobile Card customers), provided that it is supported by the overseas operator's network. Please click here for the list of supported networks.

What is the new Visa Prepaid Debit Card?

DWD: Frequently Asked Questions
The Visa Prepaid Debit Card is the new way for you to receive your unemployment insurance benefits. Your benefits will be directly deposited into your personal card account, a Visa prepaid debit account. The Indiana Department of Workforce Development will post your weekly deposits to the account for your convenience. You are not allowed to spend more than the amount of funds posted to your account.

What is a prepaid card?

HelloHowzit -FAQ's
Stay connected with friends, family, and colleagues around the world with the HelloHowzit virtual prepaid Calling Card. With a prepaid calling card, you pay for the calling time in advance and reduce the prepaid balance as you make calls.

I am a SingTel prepaid subscriber, how will the SMS be charged for using this service?

SingTel.com - Consumer - Products & Services - Mobile - Prep...
SMS to the celebrities will be sent if there is sufficient prepaid balance in your mobile prepaid account.

WHAT IS IDEAS PREPAID MOBILE PORTAL?

SingTel.com - Consumer - Products & Services - Mobile - Prep...
It is a WAP portal that allows all Prepaid customers to get access to musicVibes to browse and purchase for music related contents such as full songs, true tones, etc.

Can I use a prepaid mobile phone?

HOUSE - FAQ
Yes, however some phone plans do not allow you to use premium services. You may however purchase pre-paid credits from us, and we can provide you with an alternative number you may use. Please contact us for more information on pre-paid credits. Click here for contact details.

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