What is X-Cart ?
X-Cart: Frequently asked questionsX-Cart is a PHP4 / PHP5 + MySQL-based secure shopping cart software with support for Smarty Templates technology.
Once I decide to purchase X-Cart, how do I get it ?
X-Cart: Frequently asked questionsYou will receive access to our Helpdesk. There is a "Files" section which holds the latest releases of X-Cart, this will allow you to have direct access to all future releases of X-Cart.
What are the system requirements for X-Cart ?
X-Cart: Frequently asked questionsX-Cart is tested on FreeBSD, Linux, Win2000/NT and MacOS X servers running Apache and IIS web servers. X-Cart requires PHP and MySQL installed. To get more details please see System requirements page.
Is it possible to remove X-Cart logo from my shopping cart pages ?
X-Cart: Frequently asked questionsYes, feel free to do this. X-Cart's built in template editor allows you to alter the look of the shopping cart in any way you want.
If I purchase one X-Cart package, can I set it up at more than one website ?
X-Cart: Frequently asked questionsNo, this is not possible. You will need to purchase a license for each site you build with X-Cart. You'll get a significant discount on all X-Cart licenses purchased after the first one. X-Cart is integrated with Authorize.net by means of AIM (Advanced Integration Method) and SIM (Simple Integration Method). SIM is supported by X-Cart 3.5.0 or higher version.
After issuing payment, how soon do I get X-Cart ?
X-Cart: Frequently asked questionsIf you order the Gold + Installation service or the Pro + Installation service and your server is PHP/MySQL-capable, you get X-Cart installed in 24h after ordering X-Cart and sending us server information. If you order the Customized package, the exact delivery deadline depends on the amount of requested custom changes.
Can I integrate my existing database with X-Cart ?
X-Cart: Frequently asked questionsYou can modify the source code of X-Cart to integrate it with any database. However, X-Cart is a very complex software which consists of more than 200 PHP files. We recommend you converting your current database to X-Cart format. This can be done by using the import feature of X-Cart. We can also create a custom conversion tool for your database. This kind of service costs from $50. You can contact us for more details.
Is X-Cart PCI/CISP certified?
X-Cart: Frequently asked questionsThe short answer is no. But the thing is that it's not supposed to be a PCI/CISP certified product itself since X-Cart is neither a payment gateway, nor a financial organization charging credit cards, nor is it a hosted e-commerce solution. X-Cart is a standalone e-commerce application which can be integrated with any of supported payment gateways and used on any compatible hosting server.
Can I purchase installation and/or customization services AFTER ordering X-Cart ?
X-Cart: Frequently asked questionsIf you have purchased X-Cart without ordering additional services, you can always purchase the services later.
Which payment gateways does X-Cart support ? And which do you recommend ?
X-Cart: Frequently asked questionsX-Cart is integrated with more than 100 payment gateways. For the full list please see Payment gateways supported by X-Cart page. The recommended companies you can find on the Payment gateways page.
How many stores can I build? What does X-Cart license grants?
X-Cart: Frequently asked questionsOne store is a store having the same look'n'feel and using the same database of products/customers/whatever. It means you can have several URLs referring to the same store, but you can't run more than one store having one license. If you need to run several stores you have to purchase appropriate number of licenses. We offer discounted prices for additional licenses you purchase.
Is it possible to run X-Cart with "safe_mode" PHP configuration variable turned on?
X-Cart: Frequently asked questionsThe "safe_mode" disables several important PHP commands, including input/output functions and file upload support. This makes it virtually impossible to run a complex ecommerce software like X-Cart. Our shopping cart software needs input/output functions in order to read the template files, needs file upload functions in order to handle product image uploads. By default, "safe_mode" is turned off on all PHP installations.
Can I use Microsoft FrontPage / Macromedia Dreamweaver to edit my X-Cart pages ?
X-Cart: Frequently asked questionsNo it's impossible. You will need HTML knowledge to edit X-Cart templates. The templates can be edited using the built-in template editor. However, you can create your design in any editor, then integrate the resulting HTML code with X-Cart or just ask us to perform the design integration. However if FrontPage/Dreamweaver support is a vital requirement, then you should have a look at LiteCommerce (another product offered by our company), which is optimized for WYSIWYG editors.
Does X-Cart allow sale of e-goods? In other words is software sold for download only (no shipping) ?
X-Cart: Frequently asked questionsYes, this feature is supported by X-Cart. After the payment is processed the system generates a download URL and mails it to the customer. The URL is unique for each order and it is valid for a limited time.
What is a draft cart?
ECAT3, Frequently Asked Questions, FAQA draft cart is a cart you create with the intention of not submitting for a formal order. You may create a draft cart for aggregating and bundling orders.
Why is my cart empty?
Untitled DocumentYour shopping cart might be empty for several reasons. The technology used in the development of our Online Ordering System creates session variables. These sessions end when you close your browser window. Additionally, you might have special security settings on your computer prohibiting these session variables. If this is the case and you will to order, simply phone us and we will take your order live.
