You should not have to use the SI DVD unless you need to access GM service information and your dealership Internet connection or ISP are experiencing problems. Therefore, you may leave the Labor Time Guide Stand-alone application on the PC. When you receive the SI DVD you should not have to use it unless your dealer network or your ISP experiences problems which prevent you from accessing the SI web site.

No, the SI DVD is not compatible with the LTG Stand-alone application. In order to start the SI DVD you must first uninstall the LTG Stand-alone application and any installed LTG databases. If you do not remove them, the SI DVD will stop the startup process and display a message asking you to remove the previous SI Stand-alone application and all databases before continuing. See similar questions...

The previous SI Stand-alone application was introduced several years ago as a backup in case of high SI web site usage and as an access method for technicians who may not have had Internet access. Since January 1, 2005 the SI web site is the primary access method for GM service information, and the previous SI Stand-alone application and incremental updates have been discontinued. The site is now updated daily and has been improved for more robust performance and reliability. See similar questions...

PC hardware requirements to run the SI DVD are the same as those for Techline PCs and can be found on the GM SPO Techline PC hardware specifications page on http://service.gm.com/techlineinfo/techlinepc.html. See similar questions...

The SI DVD application will not start if a user is not logged on to the Techline PC. If you are running the SI DVD in a Techline client functioning as a ‘Peer to Peer Server’ you must remain logged on to the Techline PC. The SI Client utility is incompatible with the SI DVD application. The SI Client utility must be uninstalled from the Techline PC ‘Peer to Peer Client’ via Add/Remove Programs if you wish to run the SI DVD application from the local DVD ROM drive. See similar questions...

The SI DVD is very similar to the GM Service Information (SI) application that you are already familiar with. Instead of requiring technicians to load 1 application CD and 6 data CDs to the Techline PC, the SI DVD runs directly from the Techline PC DVD drive and takes minutes to start. See similar questions...

Supplemental Instruction (SI) sessions are weekly review sessions for students enrolled in historically difficult courses. SI targets tough courses! SI provides a chance for you to get together with people in your class to compare notes, discuss important concepts, develop strategies for studying the subject, and to test yourselves before your professor does, so that when he/she does, you'll be ready. See similar questions...

Audio not in sync: Just stop and restart, 9 times out of 10 this fixes if there is not a problem with disc or player. Cleaning your DVD: Dirty discs should be carefully cleaned using a soft dry lint-free cloth or camera lens tissue. Holding the disc by its outer edges or center hole gently wipe outward from the center hub toward the outside edge of the disc (just like the spokes of a bicycle wheel). See similar questions...

The SI DVD contains the same functionality and vehicle coverage as the previous SI Stand-alone application. However, since the SI DVD is not updated the ‘Latest News’ feature has been removed. To locate a more detailed listing of vehicle coverage in the SI DVD, access the ‘Help’ page and click on ‘Release Note’. See similar questions...

No. You have as long as you need or want to take the test. Be careful, however; we do revise these tests periodically—so don’t wait so long as to have prepared for the wrong test. See similar questions...

The previous SI Stand-alone application required technicians to load 1 application CD and 6 data CDs to the Techline PC hard disk. The previous SI Stand-alone application’s Tomcat web server instance and Transbase database server were loaded onto the Techline PC and ran as services. The SIen database was then updated weekly by an incremental update broadcast to the STG share on GM ACCESS servers. See similar questions...

No, the SI DVD is not compatible with the previous SI Stand-alone application. In order to start the SI DVD you must first uninstall the SI Stand-alone application and the SIen database. If you do not remove them, the SI DVD will stop the startup process and display a message asking you to remove the previous SI Stand-alone application and all databases before continuing. Since January 1, 2005 the SI web site is the primary access method for GM service information. See similar questions...

The SI DVD contains English language-only service manuals, owner manuals, campaigns, bulletins, Preliminary Information (PIs), wiring diagrams and schematics. The SI web site contains the same content in several languages and is updated daily with the latest information. SI web also has ‘Latest News’ and the Labor Time Guide for approved GM dealership users. See similar questions...

No, the SI DVD will not be updated. The SI web site should be used as the primary access method for GM service information since the site is updated daily. See similar questions...

The easiest way for multiple users in your service department to use the SI DVD is to start the SI DVD in a Techline PC which is referred to as a ‘Peer to Peer Server’. Then ‘Peer to Peer Client’ PCs can access the SI DVD by IP address or host name. This is referred to as SI DVD ‘Peer to Peer’ access. See similar questions...

Be sure that your optical drive supports DVD ROMs by verifying that the drive has a ‘DVD’ logo. If it does not you will need to either locate a Techline PC which is equipped with a DVD ROM drive that meets the GM SPO Techline PC hardware minimum specifications or upgrade the existing PC optical drive to a DVD ROM drive. See similar questions...

Have you ever wished you could do something over, knowing what you know now? That's impossible, but you can come close in SI. SI leaders are students themselves who have taken the class before and earned a high grade. They are prepared to share with you what they have learned about how to study effectively for this course. They know the course content and are excited to help guide you through it. They'll also be in class with you every day, taking notes and listening closely to the professor. See similar questions...

No, there is nothing wrong. The SI DVD application is a backup only and has a simple interface. As such, the SI DVD should only be used in situations where the dealership Internet connection or ISP are experiencing problems. See similar questions...