instant, roaring fire with no logs to lug or mess to clean up is what makes gas logs a joy to own without polluting the air like a wood burning fire.

We recommend not moving the logs. Placement of the logs is critical to the operation and performance of the fireplace. Misarranged logs can result in operational problems. If you notice the logs have been moved during cleaning, contact a service person or check your installation and operating instructions for proper placement.

Gas log sets are designed to be installed into an existing fireplace, while gas fireplaces are self-contained units. Gas log sets are significantly less expensive but are considered a decorative appliance because they provide less heat.

No, they must always be used in a fireplace with a chimney or escape provided by some kind of operable venting. FC's logs are called "vented" gas logs and are approved for all wood-burning fireplaces.

Vent-free gas log sets can be installed in most masonry fireplaces, as long as the set's clearance and ventilation requirements are met. For installation in prefabricated fireplaces or fireboxes, follow the fireplace manufacturer's recommendations, as well as meeting the set's clearance and ventilation requirements. Refer to the log set's owner's manual to determine clearances and unconfined space requirements.

Operating gas logs in a fireplace can be similar to burning wood in the fireplace. Yes you will receive some heat, but it is impossible to predict how much. Gas logs retrofitted to existing fireplaces are primarily for aesthetic benefit. They look great, provide a large yellow-orange flame and are not particularly efficient. If heat is your primary motive for retrofitting your fireplace you should consider a gas fireplace insert. Either way, you'll have something easy to use and maintain.

Yes. They can be vented or the damper can be closed and be burned as vent-free for an excellent source of heat.

Hoods are designed to deflect heat from wood such as a mantel. Check the installation instructions for your log sets to see if the mantel height requires you to install a hood.

You will need to consult the operating guide for your particular fireplace model. If you use another manufacturer's gas logs, you need to maintain the clearances they specify. You can only install vented gas logs in our wood burning fireplaces. No. Installing vent-free (room vented) gas logs into our fireplaces presents a potential safety hazard as these fireplaces have not been tested or listed by UL or AGA for these applications.

There are many types of synthetic (manufactured) logs on the market. You need to carefully read the instructions on the packaging. Those instructions should clearly mention whether the logs are approved for use in a fireplace (freestanding stove, zero clearance fireplace, or fireplace insert). If there is no restriction mentioned on the packaging, try to contact the log manufacturer. Some types of synthetic logs are forbidden for use in freestanding stoves.

Proper sizing is determined by the size of the fireplace base and the overall size of the Gas Log and Hearth Kit, which requires measuring the front width, back width, depth and height of the fireplace. Getting logs or controls too tight to the sides can cause heat issues on the fireplaces and gas logs controls.

Although the frequency of your fireplace servicing and maintenance will depend on use and the type of installation, you should have a qualified Mr. Fireplace service technician perform an appliance check-up at the beginning of each heating season.

No! The beauty of Regency Direct Vent technology is that you do not necessarily need to go up through your roof to terminate the venting. All you need is proximity to an outside wall, the distance to which depends on the model you choose. Not only does this make installation more flexible, but it also keeps the costs down. And with our sleek and attractive patented AstroCap horizontal termination cap, you won't be cluttering up the outside of your home either.

This is a normal result of the curing process of the paint and logs. Glass should be cleaned within 4-6 hours of initial burning to remove deposits left by oils from the manufacturing process. A non-abrasive cleanser such as Brasso may be necessary. The glass panel must remain in place but the screen will be removed so that the fixed glass doors will not fit on the unit.

Yes. Most building codes allow the installation of a gas fireplace in a sleeping room as long as it is a sealed combustion, direct vent model. Your decision really comes down to whether heat or aesthetics is your number one priority. If heat is your first concern, or the existing wood fireplace has had a history of down drafting (smoking), you should purchase a gas insert.

Vent free fireplaces are fireplaces that do not require any type of vent system. Instead, they are designed to burn clean and the combustion by-products allowed to flow into the room the fireplace is located in. Stringent requirements ensure that these fireplaces not only burn cleanly, but that they are located in rooms of sufficient size to ensure an adequate supply of fresh air is always available for the combustion process.

No. Gas fireplaces are designed to burn gas only. Burning wood would damage the fireplace and could be very dangerous.

All Osburn gas fireplaces are very user friendly. Each fireplace is equipped with an easy-to-access control knob that enables you to turn the fireplace on and off. You simply have to push a button to turn the fireplace on. Likewise, you turn the fireplace off by setting the control knob at ?OFF?. You can adjust the intensity of the fireplace from low to high with the control knob.

Fires r us given a scoot link for our customers to look for registered gas installers of your area but a more comprehensive list of registered gas installers can be obtained from the council of registered gass installers(CORGI) website and their web address is www.corgi-gas.com and you are advised to look in yellow pages too.Please note that you must get your gas fire installed from a competent corgi engineer.