To place a call to a destination outside of the US that uses 10-digit dialing, simply enter the 10-digit phone number of the person you wish to call and press SEND as you would when making a domestic call. To place a call to a destination outside of the US that cannot be dialed direct using 10-digit dialing, you must start with 011. Next, you must use the country code, and then the number you wish to reach.

Yes, you can direct-dial international calls to many countries from your EasyPay phone. The international calling rates are listed below. In some markets, you may have to contact Customer Service and specifically request it. Unfortunately international networks can change frequently, so certain locations may not be available at all times and the pricing is subject to change without notice. For the most updated information, visit International Dialing for locations & available pricing.

Verizon Wireless has chosen not to allow the elimination of "Verizon Wireless" from your handset's banner to ensure accurate billing in all service areas. Alteration of the banner would create an inaccurate indication of whether or not the handset is accessing the Verizon Wireless or extended home rate network, or if it is roaming off the extended network.

You can view a virtual owners manual for your phone by going to How To.../Phone /Equipment Manuals. For any other phones please check your manufacturer's website for details.

No, however you can send picture/video messages from your phone to your friend's non-Verizon Wireless phone, as long as your friend uses one of the following carrier's service: Note: With regard to video messages, Cingular will only accept video messages with file sizes of 100Kb or less. If this size is exceeded, Cingular will deliver the message, but not the video attachment. Verizon Wireless phones are capable of recording videos of 30 seconds length and 200Kb file size.

We can activate your existing phone provided it is compatible with our CDMA (Code Division Multiple Access) digital network. Although a wireless phone may be compatible with our network, we cannot guarantee the equipment's performance nor can we honor the manufacturer's warranty on wireless phones not purchased through Verizon Wireless or its authorized agents. If you are not sure if your handset is compatible, please call our Verizon Wireless Sales Department at 1.800.2.JOIN.IN (1.800.256.

Yes. For directory assistance, press 411 SEND from your phone. A live operator will assist you when you request numbers, addresses and information for anything from restaurants and movies to the nearest florist. Calls to 411 Connect are $1.49 per call plus airtime.

We can activate your existing phone provided it is GPS-capable and CDMA-Compatible (Code Division Multiple Access). To determine if your phone is CDMA-Compatible, go to Contact Us and Email us your Electronic Serial Number (ESN) or Mobile Equipment Identifier (MEID) and we will reply with its compatibility. (The ESN or MEID is located behind the battery on the back of the phone.) You may also visit one of our Verizon Wireless Communications Stores.

Yes, press "411 SEND" from your phone. A live operator will assist you when you request numbers, addresses and information for anything from restaurants and movies to the nearest florist. Calls to 411 Connect are $1.49 per call plus airtime.

The Wireless AMBER Alert will appear in the TXT inbox and will appear as any other text message. It will begin with the words "AMBERALERT", and it won't exceed 160 characters in length.

No. Text to Landline works with all text messaging capable handsets that have not "blocked" messaging services from Verizon Wireless. Calls to retrieve voice messages sent to you in response to your Text to Landline messages are "billed per your Calling Plan." You may incur Long Distance charges if you subscribe to a Calling Plan that doesn't include domestic long distance or to a local plan.

Dial a MinutesOnline access number (Toll-Free Access or Local Access). 2.) When prompted, enter your 10 digit Account PIN number

I am one of those people who are just about ready to switch to Sprint, but I have 5 lines and can't change them all at once. The one thing that would keep me with Verizon is being able to buy a decent Blue Tooth phone (that is DECENT, not the V710), now. But none of the stores have even heard of the XV6600. I can't find anything on the Verizon web site either.

When customers sign up for or change an existing Verizon Wireless service plan, they receive a Welcome Call from a Verizon Wireless customer service representative. The customer service representative reviews the service plan they have chosen, discusses features of the service and answers any questions that the customer may have.

There are 2,300 Verizon Wireless Communication Stores located across the country including Verizon Wireless Communications Stores within Circuit City stores. The stores provides customers with face-to-face access to Verizon Wireless' highly trained customer service representatives and enables Verizon Wireless to deliver a consistent customer service experience to its customers.

To support the company's commitment to customer satisfaction, Verizon Wireless currently operates 30 call center locations.

Cingular obtained a multi-year exclusivity on the iPhone before Apple started work on the project. It's an exclusive multiyear agreement, which means no other carrier will be able to sell the iPhone through 2009. Cingular is a GSM-based network, so Apple would also have to develop a CDMA based iPhone to be compatible with Verizon Wireless. Depending on the popularity of the iPhone, you can expect Verizon Wireless to pursue an agreement with Apple when the exclusivity ends.

Verizon Wireless' Surcharges include charges to recover or help defray costs of taxes and of governmental charges and fees imposed on us, including a Regulatory Charge (which helps defray costs of various regulatory mandates, including government number administration and license fees) and a Federal Universal Service Charge (and, if applicable, a State Universal Service Charge) to recover costs imposed on us by the government to support universal service, and may include other charges also relat.

Note: With regard to video messages, Cingular will only accept video messages with file sizes of 100Kb or less. If this size is exceeded, Cingular will deliver the message, but not the video attachment. Verizon Wireless phones are capable of recording videos of 30 seconds length and 200Kb file size. Before sending your video message to a Cingular friend, make sure to check the size of the video to make sure it is 100Kb or less in size.