DG, often called the 'Official Historian' of the Knights errant, is a blogger at the Boylston Chess Club in Boston. From the start, DG has supported and discussed the Knights Errant on his blog. His first post on the Knights can be found here. Incidentally, Michael de la Maza used to be a regular at the Boylston Chess Club. See similar questions...

The European Commission in Brussels is the civil service organised into "Directorate Generals" or DGs. There are currently 20 Commissioners + the President (Jacques Santer). The DGs report to specific commissioners. DG-XII and the JRC currently report to Edith Cresson. Not so much of the commission is left in Luxembourg, it is mostly centralised in Brussels now. The European Parliament still has to take 12 votes a year in Strasbourg but is otherwise based in Brussels. See similar questions...

A wide range of trucking companies serve Jersey City, from owner-operated vans up to world class warehouse and fleet operations. See similar questions...

Hopefully they're on their way! We can't guarantee a delivery times though due to the vagaries of suppliers, variations in orders, and so on, so delivery times may vary from week to week. Sometimes we mess things up though, and sometimes people think they placed an order when they actually didn't (usually by forgetting to click 'confirm', so please contact us if you're unsure. See similar questions...

A Yes! We will replace, refund any goods that are faulty, goods that aren't faulty will not be replaced or refunded See similar questions...

A) Unfortunately we cannot be held responsible for goods lost or damaged whilst in transit with the courier, however all items despatched by us are insured by our delivery agents. In the unlikely event that goods you have ordered have been damaged, please contact us immediately so that we can seek to rectify the problem and sort out damaged goods. Back to Top See similar questions...

A) In the unlikely event we are waiting for our deliveries, we will hold your order, keep you informed of a new delivery date and endeavor to get the goods to you as soon as possible. Back to Top A) We send all available items out and the remainders are backordered for you. We will notify you of a delivery date and send out back-ordered goods as soon as possible. Back to Top See similar questions...

A) Orders are sent by courier, unless otherwise stated. Items in stock will be despatched in most cases on the day of order, unless they are ordered after our courier deadline time in which case items will be despatched the following day. Smaller items may be despatched by Royal Mail using second class recorded delivery. Back to Top See similar questions...

A) No, for security reasons the goods need to be delivered to the same address as the billing address of the credit card. Back to Top See similar questions...

A) The carrier will leave a card through your letterbox. This will advise you that a delivery attempt was made and that your parcel is now at your local Enquiry Office. There will be a phone number on the card giving you the option of arranging another delivery or collecting the parcel in person. IMPORTANT. The carrier will only hold your goods for approx. 7 days. See similar questions...

A) Occasionally mistakes do happen but we try to be very careful with all orders. Please contact us as soon as possible and we will arrange to send out a replacement. Back to Top See similar questions...

A - We will accept the return of unwanted goods by prior written agreement only. Certain conditions will apply: See similar questions...

A - Goods can be returned unopened in a saleable condition within 28 days of purchase for a full refund. See similar questions...

A.  Your order confirmation will list a number of payment methods. i.e. Direct Deposit, BPay, Credit Card by phone, POSTbillpay. Once payment is received the order will be converted to a paid up invoice and the goods will be despatched. See similar questions...

A : Stocked items are where possible despatched same day for 1-2 day delivery. Any items out of stock will be ordered in and despatched ASAP. We will keep you informed of any delays with you order. See similar questions...

When you receive your order, check the product packaging BEFORE OPENING: 1. Check that you have received all the products that you ordered 2. Check that it is the product that you wanted 3. Check that it meets your system requirements. See similar questions...

A No. You may use alternative freight delivers to transport the goods from your country to Ukraine, but Danzas are the sole agent who can handle goods on site. Even if you use another freight company to transport your goods into Ukraine, you must contact Danzas for advice on sending goods to the exhibition centre. See similar questions...

Please estimate the size, weight and give as much information in the description area as possible so that the freight forwarding company can estimate a quote for you. See similar questions...