In a slide show presentation, images seem to have been dropped or have blocks on them where the graphics appear smeared or fuzzy.

The server may be down, the content may have been moved, or the URL to the content is wrong. In these situations you can do nothing. If the content is embedded in the HTML page, try clicking on the player's video screen. In some cases, network congestion could cause the player to time out; keep trying, or try again later when the network is less congested. Most likely you are behind a corporate firewall that has not had the appropriate ports opened. See similar questions...

To play most of the audio/video files on our site you must have the free Real software and a computer with speakers. If none of the files play then the problem is most likely on your side. If there are only some files that don't play while others do, then the problem is mostly likely on our side. If you write to us specifying the title of file, reciter, and error message that appears, we will notify you as soon as we have fixed the problem. See similar questions...

Please check to see if your Windows Media Player is updated with the most current version available. You can download the latest version at the Windows Media Player site — we recommend that you run Windows Media Player 9 or higher. If you are using Windows Media Player Version 11 AND Firefox as your Internet Browser, you may need an additional plugin to play streaming video. Go to http://kb.mozillazine.org/Windows_Media_Player for system specifications and plugin download. See similar questions...

In Windows Media Player, make sure codec installer is turned on. From the menu bar select Tools/Options/Player/Auto Upgrade/Enable automatic codec download Your computer or your service provider may have a firewall or a proxy server that is blocking receipt of Video. Try disabling your firewall or change your settings to accept. Your connection speed is too slow. If you are on Cable, you may be experiencing a slowdown in your network. If you are connecting using a 28. See similar questions...

The audio and video files require you have flash player (version 6 or higher) installed. Click here to download and install Macromedia Flash Player. See similar questions...

You can either drag and drop the URL to the OnNow area in TVedia, or use TVedia's context menu to enter a URL to play. See similar questions...

You may be watching the webpage on a dual monitor configuration. If you are, make sure that the video is on your primary monitor. If you are not using a dual monitor and the problem persists, please check the audio video settings page. See similar questions...

First ensure your speakers are turned on and are not muted. If problem persists, please check the audio video settings page. See similar questions...

Adequate Bandwidth for streaming both Video and Audio, may not be available through your internet connection. Window Media players often drop the Video frames and play just the Audio in cases where bandwidth is not enough for transmitting both Audio and Video. See similar questions...

Please see the 'Help' section for all technical matters. If you are still having problems please email the Archive and we will try our best to solve your problem. See similar questions...

Planet eStream can be used to trim the start or end of a recording. If more extensive editing is required then an editing package such as Adobe Premiere or Avid Xpress can be used and the resulting file re-inserted into the system. See similar questions...

Make sure you follow the instructions as posted in the Forums at http://www.wowzamedia.com/forums/showthread.php?t=171. See similar questions...

In 99% of all cases, this is caused by Nero's MP4 splitter (NDparser.ax) interfering. Most users have a working version of it, and then you usually never notice it since it just works (you won't get Haali's tray icon though). However, for some, seemingly random, users it's broken and doesn't provide either video or audio output. The solution to this problem is to unregister it, after verifying that it is indeed the culprit. This is most easily done using the CCCP Insurgent. See similar questions...

If you're running Mac OS X, then use the Finder's Info Panel to set DivX Doctor II to "Open in the Classic environment" Start the batch decode. The progress bar is deceptive for WMA audio, in actuality it only takes about a 12th the time the progress bar indicates. See similar questions...

Download and install the mAC3dec application (http://prdownloads.sourceforge.net/mac3dec/mac3ec1.5.2.sit.hqx?download) When prompted by DivX Doctor II, select a folder. DivX Doctor II will write an "audio.ac3" file into this folder, your machine may not respond until this has finished. If you're using Mac OS 9, then just double click your movie file... It will play in the QuickTime Player AVI2MOV writes invalid QuickTime files, it also discards AVI keyframe information. See similar questions...

The audio and video excerpts can be played using RealOne Player. You can download a free basic version at Real.com. See similar questions...

You can access the message that was left for you by clicking on the voicemail notification window or by highlighting a contact and going to Actions->Message History to play the message. Once you play a message it is downloaded and saved locally on your computer. If you log on using a different machine then you will not be able to hear messages that you have previously listened to. See similar questions...