The decision to require a signature or not is left up to the individual UPS Driver. If he/she deems their is no safe "drop off" location for the package, a signature tag will be left. WE do not require it, but in some circumstances UPS does.

We do not normally require signatures upon delivery and leaving packages at your front door, back door, pool house is at the discretion of the FedEx driver. On orders over $500, it is likely a signature will be required. However, we are unable to waive your rights on your behalf, please contact FedEx at 1-800-GO-FEDEX and provide them with your tracking # and request.

For any orders of an insurable value our couriers will require a signature on delivery. You may provide a delivery address other than that of your home if you are not at home during the day. If you provide a work address, please ensure that the correct office/department/floor details are supplied.

Yes, you can require a signature for deliveries to a home address. A signature is required for all packages sent to an office.

FedEx and UPS FedEx or UPS will deliver your merchandise to your home or business and place it at the front area/front door of your office or home. Since FedEx and UPS both have weight and size restrictions, heavy and/or oversized orders are shipped via common carrier. Common Carrier Heavy and/or oversized orders are shipped via common carrier. With Common Carrier Delivery, the truck driver may ask for your assistance in unloading the large and/or heavy furniture from the rear of the truck.

NOAO Shipping and Receiving handles the shipment of all materials destined for domestic and overseas locations. Materials should be taken to Shipping and Receiving for shipment. If the items are too bulky to carry, contact Cliff Aldrich, Shipping and Receiving Clerk (caldrich@noao.edu, ext. 8126) and make arrangements to have the items picked up. You will need to send a message to Clark Enterline, NOAO Procurement Manager (centerline@noao.

Most certainly, all of our clients receive an Oregon street address that can be used for UPS, FedEx, or any other legitimate need. We are happy to receive small to medium sized packages through common carriers.

To insure the safety of your package, signature is required on all shipments over $200, regardless of any waivers you may have with freight carriers. If you can not be available at home to receive your order, we can ship to an alternate address such as your work. Please see alternate address below.

It is always up to the discretion of the driver, but you can add a note to the package that requests UPS to leave the package on the first attempt with no signature. If your driver usually leaves your packages without a signature, chances are that he or she will probably leave your package. If your driver usually requires a signature, he or she will probably require a signature with this package as well. Another option is Saturday delivery, which is $35.00 over the cost of ground shipping.

A) A signature is required for items delivered by courier or sent by Recorded Delivery to confirm that they were delivered to your address. Back to Top

You may arrange for delivery without signature by contacting FedEx directly at 1-800-GO-FEDEX. Provide the FedEx representative with your tracking number and inform them that you choose to waive the signature requirement. FedEx will then leave the package at your address (usually on the porch, front door, etc.) Please be advised that choosing this option is a risk at your own expense.

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We offer the best selection of fit-ups in the industry today. While some of our fit-ups are stocked pre-assembled, ready to go, many others are made to order. Making many of our fit-ups to order allows us to offer thousands of possible models with a lead time of one to two weeks. We think that offering the possibilities we do is worth the wait and so do most of our customers. Just contact one of our sales representatives to find out what is in stock and current production lead times.