Since encoded files tend to be large, we issue you an FTP account to upload files. Our Online Customer Service section has detailed information about how to FTP to the video server. Also, when your streaming media account is set up, you will receive account configuration information and content linking information.

Yes, we can, but the time to do so might not be as time or cost-effective, or secure, as waiting for the CD for on-site copying to the server by your in-house or contracted technician who already knows your network system. The CD is also your backup copy in case of hard drive failure or other disaster. We also offer private FTP downloads of your data. If you need special handling of your image files, bring up your needs to your MSI representative when you inquire.

You can use a FTP (File Transfer Protocol) application or MS FrontPage to publish your web site from your computer up to your account on our server. Refer to your application's manual or help files for specific information on transferring your files to the web server.

You may either use a FTP client such as CuteFTP or Fetch, or a html editor with integrated FTP such as Dreamweaver or Frontpage. If you do not have a FTP client installed on your computer, you may use the File Manager provided with your control panel.

Step 6. With correct FTP information, you should be connected to our server. Double Clicks on public_html/ folder

You can upload any files you wish to this server. You can share your files or you can use this service for your own personal remote file storage. This is ideal if you want to keep your music collection online for your personal use and access from home or office, or your data files from work so you can work from home. You can even store presentations to be delivered at another computer. Please keep in mind that we do not condone illegal use of this service.

When you Ftp to your web Space on the server you will be at root directory. Within this directory you will have a sub-directory 'public_html' upload all your HTML, JPEG and GIF files here.

Yes! You can use the FTP Voyager Folder Synchronization feature. This is also found in FTP Scheduler so you can automate this process, too!

This requires an FTP program. To view further instructions, FTP tutorials, and suggestions for free FTP programs, review the information on the Support page. All username and password information can be found in the Welcome letter that you receive after signup. If you are new to the process, we suggest you review our free online tips for those just getting started. The basic steps are as follows:

Yes, we do. Please visit Tutorial Section and you'll find some useful FTP Tutorials that you can follow.

This tends to happen with XviD/DivX source files. To fix the problem, click Start, Run, and type "rundll32.exe divxdec.ax,Config" without the quotes. On the second tab, check the box that says "Support Generic MPEG-4." Try encoding again. If you still have the problem, or if the command suggested above doesn't work, it's possible you have XviD installed but it is not handling all fourcc's properly.

If you have a cPanel account: When transferring your files, the "home" directory of your website is /public_html. That is, your index.html (or similarly named file) for your main site page should be in /public_html. When you use the URL http://www.yourdomain.com, it will be looking at files in /public_html. Your cgi-bin is /public_html/cgi-bin. Your cgi scripts would be referenced by the URL http://www.yourdomain.com/cgi-bin/scriptname.

No, you must be on campus to access your files. Either through the "W" drive in the Workshop's General Use Lab or by mapping a drive from another computer on campus. Please see the next question to learn how to map a drive.

This feather is functional for the administrator and project manager only. You can use our FTP server (ftp://ftp.mspshosting.com) to download/upload your files stored in your ‘My Documents’ folder.

If you signed up with a hosting plan, you should have received an email with detailed instructions on how to access your account via temporary IP address. After your domain is fully propagated through the system, you can upload to yourdomain.com via cPanel, FTP or Dreamweaver applications.

The choice is up to you. ViewletBuilder contains a simple FTP tool that you can use to upload the Viewlet currently open in the program to a web server. Though this built-in FTP tool inside ViewletBuilder works fine for most customers, there are some who prefer to use a different FTP program due to incompatability issues with our tool and their server, the need for more control over file transfers, etc.