VNC requires TCP/IP network connectivity between the viewer and server computers. A simple test is to use the ping utility. If you can't ping from your viewer to your server, and vice-versa, than VNC will not work!

There are a couple of possible causes of problems authenticating yourself to the VNC Server. The most basic of these is that you have not configured a VNC Authentication password - VNC Server won't let you connect without supplying a password unless the server is explicitly configured to use No Authentication. If you have previously used VNC Free Edition, and have upgraded to a secure version, you may find that VNC Server rejects your password if it is longer than eight characters.

The news server periodically runs a program called "expire" which removes old articles from the news spool. The final phase of the expire program rebuilds the "active file," the file containing the list of newsgroups and articles on the server. To prevent customers from getting an obsolete copy of the active file, the server refuses connections to it, normally five to ten minutes. When the new active file is built, the server allows connections once again.

There are several reasons why you may not be able to connect to the POP3 server, and thus, not be able to check your POP3 account(s) for new messages. Use the following guideline to solve this sort of problem: Make sure your e-mail client is configured properly according to the instructions in your welcome email. This does not apply if you have checked for new e-mail before and have not changed your configurations since.

If you have problem ordering is because you missed to entered all required fields or your spywere protection and or firewall is not permitting you to connect. call us or email us at: sales@heelingtouch.com. Also you can pressed ordering by following the no secure method.

This is a common problem that is sometimes fixed simply by making sure you have the correct network permissions. In most cases you must be logged in as a user on the same domain as the server.

The main reason for this is out of respect for the open source VNC developers and to remain in compliance with the GNU Public License under which the VNC source code is covered. We recognize that other VNC based products have modified the open source VNC viewer, renamed it as their own brand, and have openly refused to freely give back their modified source code.

You should run the vncserver script to start a VNC server, rather than the Xvnc program directly. vncserver runs Xvnc with appropriate options and starts some X applications to be displayed in the VNC desktop. The applications it tries to start are specified in $HOME/.vnc/xstartup, which can be tailored to your requirements. The default setup is to run the 'twm' window manager and a single 'xterm' window. If these applications fail to run, then you will see a grey 'rootweave' desktop.

Do you have a proxy server between you and Internet? Check the proxy settings in your RealPlayer and make sure that your proxy server support RealVideo.

Make sure the remote control server is running on a remote PC. Make sure the network does not have any problems (please refer to Q5). If you still have problems connecting, please send an e-mail to support@share2.com.

This problem can be caused if OpenDX wasn't installed using the standard install process. If you have to type a pathname in front of the "dx" command to start the User Interface, the User Interface will not be able to start the server part of DX. To fix this, add the "<PREFIX>/bin" directory to your search path.

In most situations Picture Patrol communicates with the news server using TCP/IP port 119. When you're behind a firewall that has this port closed, you have no means of reaching the server. Open the port, or ask your system administrator to do so. A lot of commercial news providers also offer their services through port 80, which is almost certainly open to you.

After installation, the first step in using iSupport Agent software is to logon. This is accomplished by clicking on the Agent Available box from the Agent Main Display. If the logon process fails, it generally means that a firewall is blocking the connection. You should check the following items, in the order listed, to correct the problem: Check whether a firewall program is running on the technician's PC. An example is Norton Personal Firewall.

Some graphics card drivers include a bug in the scaling feature that causes them to crash the machine if certain ratios are used. This is mostly the case with older drivers and with older graphics cards.

a rule you ought to work with the 0.1 inch grid (which is the same as 100mil or 2.54mm) in the schematic. All the Symbols in the default libraries use the default grid setting. The net must end exactly on the pin's connection point (visible in the Pins layer) in order to get a connection. The slightest difference here and there won't be a connection.

A common mistake when starting the client is to give the wrong server host name. The last synergyc command line option (Unix) or the "Server Host Name" edit field (Windows) should be the host name (or IP address) of the server not the client's host name.

No, not at present in the standard versions. However, it is possible to stop the user closing the VNC Server or changing the VNC Server settings. Please refer to the documentation.

Yes. VNC Server for Windows Configuration allows the port numbers for VNC connections and for serving the Java Viewer to be configured. See the Connections Options section of the appropriate documentation. In Unix, you can specify it on the Xvnc or vncserver command-line.

The short answer is: You can't! However, when the classic VNC Authentication scheme is used to authentication the user, only the first eight characters of the user's password are checked. This means that the passwords "01234567hello" and "01234567world", for example, would be regarded by VNC Server as identical. This is a limitation only when using VNC Free Edition or older VNC software.

VNC supports copying and pasting of ASCII text in both directions, provided the viewer and server allow it. When the clipboard changes on the machine running the viewer, the changes are copied to the server and vice versa. Some notable exceptions: X has more than one method of using the clipboard and different applications do it different ways. Emacs and xterm should just work.