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Frequently Asked Questions

Are there any annual fees associated with having an RBC Royal Bank Visa card?

RBC Royal Bank Card Products - Frequently Asked Questions
While all RBC Royal Bank Visa cards offer superior benefits, some cards have annual fees-a once yearly charge for ownership- while others do not have an annual fee. A fee is primarily dependent upon the associated level of benefits, rewards, extended warranties and money-saving insurance coverages associated with each card. Let us help you determine the RBC Royal Bank Visa card that's just right for you. Simply use our Card Selector or click here for more information.

What should I do if my RBC Royal Bank Visa card is lost or stolen?

RBC Royal Bank Card Products - Frequently Asked Questions
Call our 24-hour toll-free number 1-800 ROYAL® 1-2 (1-800-769-2512) immediately if your RBC Royal Bank Visa card is lost or stolen. Once you have informed us of the loss, we will be able to block the card from future use and issue a new card to you. For additional security and peace of mind, consider the Card Registry service (complimentary with some cards) provided by RBC Royal Bank Visa.

How do I activate my RBC Royal Bank Visa card?

RBC Royal Bank Card Products - Verified by Visa
You can activate your RBC Royal Bank Visa card today by clicking here. Registration is fast, easy and free.

Which RBC Royal Bank Visa cards are eligible for Verified by Visa?

RBC Royal Bank Card Products - Verified by Visa
All personal RBC Royal Bank Visa cards are eligible for Verified by Visa. Business and Expense card products are excluded from this service at this time.

How do I receive my RBC Royal Bank Visa statement online?

RBC Royal Bank Card Products - Frequently Asked Questions
When you enroll for RBC Royal Bank Visa eStatements, you may receive one last paper statement in the mail, depending on your billing cycle. You can choose to switch back to paper statements at any time.

Will RBC Royal Bank view my other accounts?

RBC Royal Bank - Online Banking - My View
Not without your express consent. The account information collected from other financial institutions is stored on a separate server owned by CashEdge, our My View™ service provider. RBC Royal Bank will look at your other bank information only if you give us permission to do so.

What are some tangible examples of the ways RBC Royal Bank can benefit my company?

RBC Royal Bank - Knowledge-Based Industries
The success of our KBI clients is the reason why our KBI initiative has been so successful. Our KBI team has helped some of the greatest and most successful Canadian KBI companies access venture capital, enter into global markets, manage volatile cash flow, access project financing and bridge loans, facilitate IPOs, network with key industry players, and more.

I need equity. Can RBC Royal Bank help?

RBC Royal Bank - Knowledge-Based Industries
One of the things that makes RBC Royal Bank's KBI approach so unique is our life cycle approach to helping KBI companies, from start-up to global markets. RBC Technology Ventures Inc. (RBCV) combines expertise in venture capital and early stage financing to offer start-ups and high-growth knowledge-based companies a complete range of venture financing and management expertise.

Does RBC Royal Bank now have access to all my passwords?

RBC Royal Bank - Online Banking - My View
No. Your other login ids and passwords are always stored in a secure encrypted format and RBC Royal Bank staff do not have access to this information.

Are there fees associated with the BB&T Visa Gift Card?

BB&T - Frequently Asked Questions
Yes, there is a $2.50 monthly maintenance fee (waived for the first 6 months after issuance), a $15 card replacement fee, and a $15 check issuance fee. Please see the BB&T Visa Gift Card Cardholder Agreement for complete details.

Are there any fees associated with this card?

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The purchase fee is $2.50 per card. A Service Fee of $2.00 a month is deducted from the Available Funds of the Gift Card, subject to applicable law. The Service Fee is waived for the first 12 months (365 days) after purchase.

What are the monthly fees associated with this card**?

Frequently Asked Questions About Second Chance Bank Account
monthly maintenance/statement fee and a $2.00 ATM cash withdrawal fee. You may check your balance for free by calling toll free. (See complete detail on account disclosure documents) As you see, these charges are much less than check cashing fees. (Example: Check casher charges $18.00 to cash $600 checks at 3% fee

Are there any additional bank fees associated with this transaction?

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The bank charges only $1.50 per transfer, and there is a $10 minimum to transfer at each time. The fees show up on your monthly bank statement at month-end.

Are there fees to join Associated Content?

Frequently Asked Questions - Associated Content
There are no fees to join AC. In fact, we will pay you (as long as you are 18 years old). The sign-up process is easy, and you can start submitting content immediately. Click here to join.

Is there an annual fee for the REI Visa card?

REI Visa Card
There is no annual fee. REI and U.S. Bank worked together to make the REI Visa card a great value for REI members. And remember, when you pay your bill in full by the payment due date each month you pay no interest either.

Are there any account maintenance fees associated to the card?

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If there is a balance on your card after 15 months, a $2.00 account maintenance fee will be deducted each month. This fee will be automatically deducted from the gift card Account commencing on the first day of sixteenth month following the purchase and activation of the gift card.

Are there any fees associated with the ATM and/or the Debit card?

Frequently Asked Questioned
Members have unlimited use of their ATM and/or Debit card at any First American branch ATM. You may use your ATM and/or Debit card at a non-First American ATM a maximum of three (3) times, after which there is a charge of $1.50 per transaction. You may also be charged an additional surcharge from the financial institution that owns the ATM. Using your debit card at a retail merchant is always free. For more information about ATM/Debit cards click here.

Do I have to be a U.S. Bank customer to get the REI Visa card?

REI Visa Card
No, you just need to be an REI member. If you have a U.S. Bank checking or savings account, however, there are added advantages including overdraft protection for, and expanded account access to your U.S. Bank checking or savings account.

Are there any fees for using my card with Visa payWave?

Visa USA | Personal | FAQ
Any fees (such as enrollment fees, transaction fees, and annual fees) that may apply to Visa payWave will be set by your financial institution. While many Visa issuers may provide Visa payWave free of charge, others may charge a fee depending on the card program. If any fees do apply, they are disclosed during the application process.
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